I had a very unpleasant experience at this campus café. The staff member who served me was a male employee. During my order, he did not ask me whether I wanted a hot or iced drink, nor did he ask about the cup size. Instead, he made the decision on his own and gave me a hot drink. Even after I reminded him, I still ended up receiving a hot drink.
What made the situation worse was his attitude when I asked about using my Stars for a reward. Rather than politely explaining the policy (e.g., “Sorry, we are not able to do that right now”), this male employee simply raised his voice and said a very blunt and rude “No,” without any explanation. This left me feeling very disrespected and unwelcome.
I usually enjoy Starbucks drinks, but this experience really changed my impression of this location. I hope they can improve their customer service and at least show basic respect to customers.
Atmosphere: 1
Food: 2
Service: 1
Rahil
Server Ricky he suggested Surprise drink so I agreed actually on this hot summer day its perfect drink!!!
Atmosphere: 5
Food: 5
Service: 5
Tommy Chan
$4 to just have them place a bagel in the toaster and they leave the buttering for you to do yourself. Maybe I feel bad for the staff, because they seem souless....
Atmosphere: 3
Food: 1
Service: 2
Henry H
Service is friendly but the quality of the drinks are usually hit or miss. Half the time you'll get burnt coffee with grounds, other half you'll get an ok cup.
They need to work on consistency and care.
Steve Sweeney
Love these coffees! Quick, hot, satisfying.
Atmosphere: 5
Food: 5
Service: 5
Caleigh Watkins
Workers were miserable and clearly did not want to be there, they were out of every possible food item on the menu And we were here at 2 on a Saturday?!
Atmosphere: 3
Food: 1
Service: 1
Henry Trepanier
A splendid place to grab one’s morning coffee! I frequent this location most mornings for a simple order; while continuing to be impressed by the kind and efficient staff. Show them kindness as they deserve it!
Atmosphere: 5
Food: 5
Service: 5
jass kaur
Ordered a caramel ribbon crunch in the evening and the drink has more than half cup just ice and no crunch at all?? Lady serving was acting so racist. As soon as I entered, she greeted with’ we don't have any uber order’ just because the customer is brown!! This is so ridiculous
Jack Prikker
Staff was friendly but forgot to actually get the food I order
Atmosphere: 1
Food: 2
Service: 1
Tasniya Hamid
Cross contamination of dairy due to rush service but there was 4 ppl working and no other customer....:(
Faye was beyond helpful and knew I wanted my drink cold everyone’s hard work here doesn’t go unnoticed . Keep up the great work
SOCIAL LIMOUSINE
Always delivers amazing service and I’m always happy enjoying my breakfast there. Thank you kindly!!
Atmosphere: 5
Food: 5
Service: 5
sweetjules
I tend to get the Pink drink here at Algonquin College, so far i've had some pretty good experiences but some can be interesting. the staff are always just so kind to have a quick chat with while ordering and sometimes add little hearts or drawings next to your name
i've had some of my drinks have mistakes and the staff are so understanding and gave me the mistaken drink with no charge while making me my already paid drink.
the environment is very sensory friendly but sometimes it can get a tad bit loud since its in the main entrance building which cannot be fixed obviously.
Over all im extremely satisfied with the experience i've had on my first year of college and im looking forward to coming back again next year!
Kid-friendliness: dance shows are attended at the college so i tend to see lots of kids from the competitions getting drinks and food.
Wheelchair accessibility: its a very open space for anyone who needs accessibility
Atmosphere: 5
Food: 4
Service: 4
Deniz Nalis
You know it is Starbucks. Expect what you get as usual. Staff are extremely friendly. Overall, this is a nice treat to have Starbucks inside the Algonquin College.
Atmosphere: 5
Food: 4
Service: 5
Gongjing Wei
Worst Starbucks ever,you need to pay extra $1 for no ice. Otherwise, a lot of ICE in your drink,
I had a very unpleasant experience at this campus café. The staff member who served me was a male employee. During my order, he did not ask me whether I wanted a hot or iced drink, nor did he ask about the cup size. Instead, he made the decision on his own and gave me a hot drink. Even after I reminded him, I still ended up receiving a hot drink.
What made the situation worse was his attitude when I asked about using my Stars for a reward. Rather than politely explaining the policy (e.g., “Sorry, we are not able to do that right now”), this male employee simply raised his voice and said a very blunt and rude “No,” without any explanation. This left me feeling very disrespected and unwelcome.
I usually enjoy Starbucks drinks, but this experience really changed my impression of this location. I hope they can improve their customer service and at least show basic respect to customers.
Atmosphere: 1
Food: 2
Service: 1
Server Ricky he suggested Surprise drink so I agreed actually on this hot summer day its perfect drink!!!
Atmosphere: 5
Food: 5
Service: 5
$4 to just have them place a bagel in the toaster and they leave the buttering for you to do yourself. Maybe I feel bad for the staff, because they seem souless....
Atmosphere: 3
Food: 1
Service: 2
Service is friendly but the quality of the drinks are usually hit or miss. Half the time you'll get burnt coffee with grounds, other half you'll get an ok cup.
They need to work on consistency and care.
Love these coffees! Quick, hot, satisfying.
Atmosphere: 5
Food: 5
Service: 5
Workers were miserable and clearly did not want to be there, they were out of every possible food item on the menu
And we were here at 2 on a Saturday?!
Atmosphere: 3
Food: 1
Service: 1
A splendid place to grab one’s morning coffee! I frequent this location most mornings for a simple order; while continuing to be impressed by the kind and efficient staff. Show them kindness as they deserve it!
Atmosphere: 5
Food: 5
Service: 5
Ordered a caramel ribbon crunch in the evening and the drink has more than half cup just ice and no crunch at all?? Lady serving was acting so racist. As soon as I entered, she greeted with’ we don't have any uber order’ just because the customer is brown!! This is so ridiculous
Staff was friendly but forgot to actually get the food I order
Atmosphere: 1
Food: 2
Service: 1
Cross contamination of dairy due to rush service but there was 4 ppl working and no other customer....:(
Food: 2
Service: 1
Restaurantji Recommends
Faye was beyond helpful and knew I wanted my drink cold everyone’s hard work here doesn’t go unnoticed . Keep up the great work
Always delivers amazing service and I’m always happy enjoying my breakfast there. Thank you kindly!!
Atmosphere: 5
Food: 5
Service: 5
I tend to get the Pink drink here at Algonquin College, so far i've had some pretty good experiences but some can be interesting.
the staff are always just so kind to have a quick chat with while ordering and sometimes add little hearts or drawings next to your name
i've had some of my drinks have mistakes and the staff are so understanding and gave me the mistaken drink with no charge while making me my already paid drink.
the environment is very sensory friendly but sometimes it can get a tad bit loud since its in the main entrance building which cannot be fixed obviously.
Over all im extremely satisfied with the experience i've had on my first year of college and im looking forward to coming back again next year!
Kid-friendliness: dance shows are attended at the college so i tend to see lots of kids from the competitions getting drinks and food.
Wheelchair accessibility: its a very open space for anyone who needs accessibility
Atmosphere: 5
Food: 4
Service: 4
You know it is Starbucks. Expect what you get as usual. Staff are extremely friendly. Overall, this is a nice treat to have Starbucks inside the Algonquin College.
Atmosphere: 5
Food: 4
Service: 5
Worst Starbucks ever,you need to pay extra $1 for no ice. Otherwise, a lot of ICE in your drink,
Atmosphere: 4
Food: 1
Service: 4
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