Subway in Ottawa

“Came in for a 6-foot long sandwich using one of my coupons and ended up buying a footlong instead sandwich because of Karan. I had such great service and he was super friendly with a positive attitude. By far one of the best experience and sandwiches I’ve had in a while at subway!“

“Stopped by this Subway and had a mixed experience. A lot of menu items were out of stock, which made it frustrating to figure out what to order. Not the staff’s fault — they were friendly and helpful — but it still made for a less-than-ideal visit.

I ended up trying the new Peri-Peri Chicken sub. Not really my thing, but I can see how others might enjoy it. Prices were as expected, and there weren’t any issues at checkout. Just wish the location had been better stocked.“

“Subway has always been one of my favorite places to grab a sandwich. They have whole wheat buns and offer multiple sizes and of course you can select whatever you want to go on the sandwich. In my experience the food is fresh and very tasty. What is not to like?“

“The service is consistently quick, and they never mess up an order. It’s refreshing to see such professionalism. Keep it up!
My favorite Subway in town! They always have fresh bread and crisp veggies. The staff here truly make the difference.
I visited during lunch hours and was impressed with how efficiently they handled the rush. The sandwich was fresh and delicious. Would surely recommend to anyone nearby.

Great spot for a quick and healthy bite. The staff is polite and prepares everything neatly. Definitely one of the better Subway locations in Ottawa!
Always love stopping by this Subway in Ottawa! The veggies are super fresh, and the staff makes the subs exactly how I like them. Clean place and quick service every time.“

“I came in and the man that served me was named Jamal he is super funny. He probably made the best sandwich I’ve ever had. He went through great lengths to make me happy. I recommend this restaurant to anybody in the area 100% hands-down best sub I’ve been to.“

“Subway is seriously the best spot for a quick and tasty meal! The sandwiches are super fresh, and you get to choose exactly what you want, so it’s never boring. The veggies are always crisp, and the bread is soft and warm. Plus, the staff is really friendly and fast, making the whole experience smooth. Whether you’re in a rush or just craving something delicious, Subway always hits the spot!Subway is seriously the best spot for a quick and tasty meal! The sandwiches are super fresh, and you get to choose exactly what you want, so it’s never boring. The veggies are always crisp, and the bread is soft and warm. Plus, the staff is really friendly and fast, making the whole experience smooth. Whether you’re in a rush or just craving something delicious, Subway always hits the spot!“

“One of the busiest outlets inside Place Minto Place building. They have breakfast and lunch options with a variety of menu items. They have a group of amazing crew, always ready to help, and fast during lunch (Lunch is busy). It was clean at the front and we could dine in the common dining area. Overall a nice experience!! Thank you.“

“Starting from the top: the customer service here is exceptional. The staff don’t just make small talk; they actually care — asking about your day and chatting in a genuine way that makes you feel valued as a customer.

They’re also very generous with their portions. I’ve worked at Subway before, so I know exactly how much cheese and how many veggies you’re technically supposed to put on a sandwich — and how stingy some locations can be. But not here. This team adds the perfect amount of everything — exactly how much you ask for, which is exactly what Subway should be about. Sauces? Done right — two proper lines, no shortcuts, no stinginess, no negativity whatsoever.

And can we talk about the freshness? I don’t know if I caught them right after a restock or if they just keep their ingredients that fresh all the time, but those veggies were farm-fresh. You could literally see the moisture glistening on the onions and peppers — perfection.“

“I had a wonderful experience at this subway. There is an employee, she was so good with the customer service. I think her name was Pinal, and she was just amazing. It was her closing time and I visited when she closed her counter and still she patiently waited for me to order and made my order with a big smile. I love this subway, I'm coming back.“

“I had a very unpleasant experience at this Subway location because of two customers who were extremely rude to the employee working alone.
They kept changing their order, confused the employee, and then blamed her for making a wrong order. One of them complained that the employee was coughing, even though it was clearly because the previous order had extra salt and black pepper, and the strong pepper smell caused it.
At billing, they first said they would pay together, but after the order was already entered, they suddenly asked to pay separately. There was a long line, and the employee politely requested them to decide quickly since she was working alone. Instead, they started speaking badly, abusing her, and even threatening her by saying they would leave a bad review.
Despite all this, the employee stayed calm, polite, and professional. It honestly felt like those customers were only there to create trouble.“

“I had an amazing experience at this Subway location! The customer service was outstanding and the communication with the guy working there was excellent. The place was neat and clean, and my order was prepared exactly how I wanted it, no mistakes at all. The sandwich was properly grilled, toasted, and tasted so good. What really stood out was how welcoming the staff member was, greeting us with a smile. At other locations, I often feel rushed and barely get a word from the staff, but here it was completely different. Definitely one of the best Subway experiences I’ve had!“

“Chintan was an absolute exceptional server. His patience and understanding made my sub, the absolute best and most tasty sub I have ever had. Starting with the meat right to the last ingredient, everything was layered with care to ensure a perfect bite every time. I could not recommend a better subway. Thank you sir!“

“⭐️⭐️⭐️⭐️⭐️
I absolutely love coming to the Subway at 770 Brookfield Rd! The moment you walk in, you’re greeted with friendly smiles and great energy from the staff. They always take the time to make your sub exactly how you like it — fresh veggies, perfectly baked bread, and generous portions of everything. You can tell they genuinely care about making sure every customer leaves happy.

The restaurant is always super clean and organized, even during busy hours. The service is quick but never rushed — they get your order right every single time. I really appreciate how polite and helpful the team is, whether you’re dining in or grabbing takeout.

It’s become my go-to Subway because the food quality and service are consistently excellent. It’s hard to find a place where everything just feels right — great people, great food, and a really positive vibe. If you’re in the area and craving a fresh, tasty sub, this is 100% the place to go! 🥪💚“

“Wouldn’t normally write a review for a sandwich , but after usual ‘meh’ sandwiches at other locations today’s experience warranted a positive review of our experience. We visited at lunch today July 10th. The line moved efficiently but not rushed and hurried. I appreciated the efficiency but also the extra few seconds of attention to sandwiches. It made a difference. When we sat down to enjoy our sandwiches, I was taken aback at how perfect it was. Ot was fluffy, toasted, the vegetables had a chilled crunch combined with the toasted melted shredded cheese and meat. I told my daughter it was the most enjoyable subway sandwich I’ve ever had. So many subways have reviews in the 3’s, and we’ve skipped subway based on the locations reviews. This one delivered. Keep up the great work and continue serving the sandwiches with care it shows!“

“I would like to say how much I enjoyed the service since September. They're friendly staff who are always pleasant to talk to on a daily basis. Service is fast and efficient even when there are lines. I will always come to this subway as the atmosphere is uplifting. Thanks for the best customer service ever.“

“I've been a regular at this Subway for a while, and I have to say — the recent changes under the new management have made a huge difference! 🙌

The service is now super friendly, the staff is well-trained and professional, and everything feels cleaner and more organized. Most importantly, the food is fresh, well-prepared, and served with a smile.“

“I had a great experience at this Subway location, thanks to. KRISHNA She was very kind, professional, and attentive. She greeted me warmly, prepared my order exactly as requested, and made the whole process pleasant. Excellent customer service, I truly appreciate her effort!“

“I had a great experience at subway. I usually don’t like food on the first try, but this Subway location completely changed that for me. I only eat Subway from here because everything is always fresh, clean, and made just the way I like it. The staff are friendly and the place is spotless. Highly recommend this location—it’s the best!“

“Had a great experience at Subway today around 6 PM! The service was excellent — very friendly and efficient the guy staff there, i told him i will give him good reviews. Our food was fresh and delicious, exactly how we wanted it. Definitely one of the better Subway visits we've had. Keep up the great work!“

“I showed up to this Subway and spent 20 minutes crafting the perfect sandwich for an online order (to snag that goated 2 for 1 coupon deal) and to say they constructed a sub suitable to a queens standards would be an understatement. The employee who was working was also very kind and conversational! Very epic experience?p.s. the Italian B.M.T. is in fact the biggest meatiest and tastiest sub“

“I had such a great experience thanks to Annabelle at the Subway on Hawthorn. After leaving the Boundary Rd location disappointed and leaving a 1-star review for the poor service there, I decided to drive out of my way hoping for something better — and Annabelle delivered! She was extremely kind, professional, and went above and beyond to make my visit enjoyable. I’m very grateful for the amazing service. Un très grand merci à Annabelle!“

“I just went in 1115am December 31st
Both staff were incredible
Ingredients fresh
Order done perfectly
Atmosphere clean and inviting

This location is 10x better than bank and hunt club which had purple lettuce, messy sandwich and just all together Terrible

St laurent mall location is a perfect 10/10, I wish all subways were this good“

“One of the few good Subways left in the city. Good location, quick service, an owner who actually cares about quality and no skimping on meat and vegetables.

Vegetarian options: Veggie subs, fresh mozzarella series subs.

Dietary restrictions: Gluten Free bread, Employees will change gloves upon request for Kosher / Halal / Allergies etc.

Wheelchair accessibility: Building has elevators and there is a ramp close by to Subway and multiple accessible washrooms as well.“

“Clean, super professional and friendly customer service. It's consistent! It's subway so you know what you're getting... a sub. The person working doesn't turn up his nose at the ordered we have made. Great customer, I recommend drive to this subway even if it's not your closest one.“

“Subway offers fresh, customizable sandwiches with plenty of healthy choices. The staff is friendly, ingredients are always fresh, and service is quick. The place is clean and perfect for a light meal on the go. Overall, a great spot for tasty subs made just the way you like them.“

“I visited this subway waters location on Saturday 27th for lunch and was helped by Riya. She provided excellent service, very friendly, efficient, and attentive. She made sure everything was prepared just the way I liked, and her positive attitude made the experience even better. It’s always nice to be greeted with a smile and such professionalism.“

“A few weeks ago I placed a catering order for 11 lunch boxes for a corporate event. This was the only location that accepted it and gave me the confidence that they would take care of everything and they did. The service was incredible and fast. Highly recommended.“

“I’ve been going to this Subway for months now, and the staff here are genuinely amazing. They’re always friendly, polite, and remember my order every time. The food is fresh, the place is clean, and the service is always quick. It’s honestly one of the best Subways I’ve been to the people here make the experience great every single visit!“

“My favorite and go to SUBWAY in my area!I worked at this mall a few years ago and the previous management was really sloppy, after visiting recently the new management and team is incredible! Thanks for the fresh food and cookies, the kids love it! Bring back the BBQ rib please“

“mazing experience at Subway! The manager and staff here truly go above and beyond. The manager runs the place so well – everything is organized, clean, and welcoming. The staff are always polite, attentive, and serve with a smile, which makes the visit so enjoyable. The food is always fresh and prepared perfectly. Huge appreciation to the whole team for their great attitude and outstanding service.“

“I come here at least once every week or two. It's the same guy working nights usually, he's a nice hard worker.

They recently hired a new guy working day shift. He's not quick but who is when they're new. He was generous with my toppings and my sub was bigger than usual, not complaining.

I don't recommend the churros. They taste hard and spongy. Would be worth it if they had a caramel dipping sauce though.“

“Always come here before starting our shift! Very busy for dinner (which isn’t a bad thing) but we know the sweet spot right after the rush! Love the service and staff! They remember my order everytime and that makes me and my partner feel special!“

“I got a tuna sandwich from Subway and it was really good! The bread was fresh, the tuna tasted great, and all the veggies were crisp and full of flavor. The staff were friendly and made the sandwich just the way I liked it. Quick service, clean place, and a solid meal — can’t go wrong with Subway!“

“What a great experience! The team was amazing.
The food was amazing and the staff went absolutely above and beyond to make sure everyone was taken care of.
The staff is friendly and efficient, making our dining experience enjoyable.
The place is super clean and welcoming, Always delicious. Always great service. Always worth the stop.“

“I was at the Subway on the corner of Trim and Innes. Clark was the only employee at the time ( around 11:30am) and it seems everyone came in at the same time. Clark dealt very well with the line up. A very professional and polite young man.“

“Amazing! A great subway, food is good, service is great, and the lines are never too bad. I've stopped here many times before my flight to grab a sandwich and have always been happy with the quality. Definitely would grab a subway here if you are in need of a quick bite!“

“I had a really good experience at this Subway! The staff were friendly and quick, and everything was fresh and neatly prepared. I loved how I could choose my own ingredients — the veggies were crisp, and the bread was perfectly soft and warm. The place was clean and comfortable, making it a pleasant spot to enjoy my meal.🥬🥖“

“most proper subway sandwich artists ive ever encountered, sketchy place but it’s downtown what do we expect, i just can’t imagine how busy this place gets during rush hour as it seems to only accommodate six diners but i guess most customers go back to their office after ordering.“

“The team at this location is lovely! They always greet me with a smile, even when it's a crazy line and they're having a big rush. A special thank you to Lauren, Simran, and Patrick who are almost always around, and always amazing! I always leave happier than I showed up, thanks y'all!!“

“I went to subway last night there was only the one guy there it was about 10pm and he was a rock star he had so many orders for Uber eats coming in and had like 4 people in line and he was going back and forth doing different subs switching gloves being very sanitary he was a Fn machine I’ve never done a review before but I had to give this guy his props he deserves a raise!!!!“

“⭐️⭐️⭐️⭐️⭐️Reliable and friendly spot on Montreal Road

I’ve visited this Subway a few times now — both for dine-in and mobile pickup — and every experience has been smooth and satisfying. Orders are always accurate, service is quick, and the team keeps things friendly. It’s a solid go-to when I’m in the area. All good, and thank you all!“

“Sweetest lady at the front, taking care of customers at lightning speed while being extremely attentive and respectful towards them. In comparison to the other subway locations in ottawa, this is my go-to location moving forwards and the key factor was how friendly the staff was!“

“Staff was great, food was good. The restaurant is a little run down and the windows are always dirty. I still come here.

Vegetarian options: I love the veggie patties on a salad. Very best veggie patty in the business. I wish Subway would put the veggie patty on the online app. Please do it!!!“

“I had the pleasure of being served by Grace and Seneca. I went in to pick up lunch for my BF, who is a trucker with a huge appetite. The wrap i ordered proved quite the challenge, but the Gentleman definitely fought valiantly! It was an amazing experience, filled with laughter. So much care and atfention was put into this wrap. Even down to cutting the tomatoes so they would fit better. My BF said the wrap was delicious!!! Thank you both so much for a much needed laugh! We both will be coming by again!“