The Keg Steakhouse + Bar - Ottawa Market

Solid spot I never had a bad meal here I enjoy alot of these dishes

I’ve never encountered this before. I called the restaurant to find out about accessibility.. since the keg is behind the times and doesn’t list details on their website. The hostess that answered the phone was the most useless she possibly could have been. To the question, do seats require you to go up or down stairs… she replied depends how busy.. I re stated the question in various formats even to the extent.. if someone is in a wheelchair can they get to a table, which she still had no clue. She gave up and said I’m going to try to get you a manager.. then proceeded to hang up on me. Well done Keg.

The steaks were prepared as requested.

Unfortunately very impolite front house staff. They could not honor our reservation, hostess was young and not well trained, had to simply leave.

Our waiter was fantastic, very attentive and made the perfect choice for my Sangria. Food was not the greatest, appetizer was over cooked and my husband's steak was fatty.

Daniel was our waiter and he was super attentive! He answered all our questions and gave us his opinions, checked in on us, and made sure we were happy with our meals. he even let us know of cocktails that weren’t on the menu. The food was also excellent!

Atmosphere: 4

Food: 5

Service: 5

Got there before it was too crowded. Service was fairly quick.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Warm Bread, French Onion Soup

As always, solid food, fast service, friendly wait staff, good wine list.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad, Shrimp Cocktail

Wow! I had been to the keg years ago in a different location, and didn’t remember it being THIS AMAZING!! The food was delicious. The steak was so hot!! Like temperature hot! I had never had such a warm meal the whole way through. I will say the Gruyère dip was slightly underwhelming but everything else made up for it! The sangria was phenomenal and I could have had 26 espresso martinis if humanly possible. Our waiter was a man named Nick and he was excellent. It was our anniversary so her brought us a complimentary dessert and it was absolutely amazing.

Anyways - GO!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Warm Bread, Twice Baked Potato

The keg
It is one of my favourite restaurants to go to consistently great food I have been To the keg all across Ontario probably close to 500 times in the last 20 years
I never have to even look at the menu. I always know what I want.
Unfortunately, this is the worst keg experience I have encountered
First off when you walk up to the door, they took all the patio furniture away, and the blinds are all closed and the lights are dim. You don’t even know if it’s open. We had a test the doors to see if it was open
We Made a reservation with a booth seat for 5 PM
When we got there at 5 PM, there was Hardly anyone in the restaurant The hostess said she didn’t know if she could get us a booth seat even though we reserved one. I looked around the restaurant and I could see 30 booth seats open. She called another lady over and they went over the seating arrangement for 2 to 3 minutes finally, I said just give us A seat somewhere
The waitress was pleasant and attentive
As for the food, here’s where it went downhill They brought us the appetizers and no plates to eat it with, Also, they never give enough time between the appetizer and the main course the time I finished the last bite of the appetizer another meal was there
My son had the 10 ounce prime rib with garlic mashed
It came without the mashed potatoes, Honest mistake, but usually they would come and take your plate back and put the potatoes on it
They just came with a small side dish with cold mashed potatoes
I ordered the 14 ounce prime rib And there was at least 6 ounces of fat on it. ( I understand prime rib has fat, but not Almost half of it)
Me and my wife also had a twice baked potato Which was burnt and the inside was cold
I couldn’t believe it. I cut it in half and the inside was cold . It was probably pre cooked and stored in the fridge and they just reheated it in a boiler.
When I complained to the waitress, she had the manager come over who was very unpleasant It’s odd that she would be the manager with that personality
She really wouldn’t do much which is fine. I’m not here to get free food. I just want food that’s cooked properly a 200. Dollar Dinner for my son‘s birthday should be a better quality considering the place I went to
Unfortunately, we have to mark this keg off of our list of food places, and hopefully people that read my review will do the same

Atmosphere: 2

Food: 1

Service: 4

The best steak in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brie Fondant, New York Au Poivre

Great customer service, our server Tereza was amazing. Very attentive, gave suggestions and checked in on our table regularly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Billy Miner Pie, Caesar Salad, Pistachio Crusted Salmon, Twice Baked Potato

Great sreak

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Twice Baked Potato

Nice food, consider having more variety such as a couple of pizza options

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Ribs

The food was amazing

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Warm Bread, Caesar Salad, Ribs, Shrimp Cocktail, Twice Baked Potato, Cheesecake, Lobster, Blackened Sirloin