Tim Hortons

401 Hazeldean Rd, Ottawa
(613) 592-6223

Recent Reviews

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Dipesh Patel

Food was served fast and customer serviCe experience was great

Amanda Chartrand

Always have fantastic and friendly service from here! I’m proud to call it my Timmy’s 💕

Raman Preet

I ordered after so long and i love the service given by Sanam to me. She is so kind and friendly nature.

James Montgomery

Amazing

Jacqueline Snow

Honestly so slow, workers are SO lazy and have zero customer service. I stood there for 5+ mins before the manager had to yell at the workers to come take my order. It used to be one of the better tims on eagleson but in the last year or so it’s completely gone downhill. It’s AWFUL. The iced coffee is also just… iced milk with coffee ground. Don’t waste your time.

Utkarsh Tailor

The client service is always excellent. Most of employees are friendly, helpful, and good at managing the early rush.

Arushi Singh

Amazing store, friendly staff.

Hazard \u0026 Sn1per YT

Amazing people and awesome environment. Staff are very nice and helpful

Tom Chartrand

Pinky is awesome!!!!!

Atmosphere: 5

Food: 5

Service: 5

Braiden Hill

They made my food very well with love and passion

Atmosphere: 5

Food: 5

Service: 5

Leanne Brown

Always excellent service, fast and efficient, plus very friendly team!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Specialty Donut

josh proulx

The workers are very disrespectful took for ever with me at the speaker because she didn’t understand then rushed us at the window because there is a timer and told me to hurry up when it’s because of them it took long don’t suggest. By the way it was the manger doing this

Atmosphere: 1

Food: 1

Service: 1

Kota Murray

Can't fill up an ice capp properly. As well as make your coffee right.

Atmosphere: 1

Food: 1

Service: 1

debby Adler

Only go hear cause it is the fastest tims. They only care about drive through times. You in a rush, do drive through! Don't go in.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Farmers Wrap

Nicole

I ordered a breakfast sandwich and opened it and the bacon was literally raw 🤢... They're always in a hurry to get the orders out at you even when you're the only one in the line. Today there was a lady over the intercom helping me, and then I heard this other woman's aggressive voice take over as if the other girl wasn't getting my order fast enough?? That's passive towards the employee who was already doing fine taking my order. They need to relax and stop hurrying people and maybe make sure things are cooked so no one is getting sick from their food.

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