Tim Hortons
1053 Carling Ave, Ottawa
(613) 226-5342
Recent Reviews
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They are usually fast I use them in the morning most morning the drive thru is pretty fast
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons is and has always been my favourite place to stop by and have a great time with my friends and family ❤️🇨🇦
Atmosphere: 5
Food: 5
Service: 5
Although it was constantly busy with a long lineup, service was efficient, accurate and top quality, we specially the newly introduced pizzas.
Atmosphere: 5
Food: 5
Service: 5
This was just terrible. My son had been in emerg as a type 1 diabetic for hours. I went here to get him something to eat. They had nothing I asked for. Finally I just asked "what do you have?" I was met with such attitude. 3 ppl working evenings, 1 turned around to ask what I wanted.. I am sad that this is the hospitals only option. They need to do better. Store was filthy.
Kid-friendliness: No
Wheelchair accessibility: Yes it has wheel chair access
Atmosphere: 1
Food: 1
Service: 1
I ordered nothing complicated, a coffee and a plain croissant, it took them 15 minutes to get my order ready. People who ordered after me received their order before me.
Atmosphere: 1
Food: 3
Service: 1
Clean but weird people
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Double Double
Just the coffee
I went to the Ottawa hospital Tim Hortons prior to my mother’s surgery. I ordered for my family it was about 2 breakfast meals and 4 coffees. Every coffee was labeled but did not have the correct contents. I could see everyone working was rushed and yelling at each other there wasn’t a long line but many mobile orders. I didn’t ask them to fix the drinks trying to be considerate they were super busy so just asked them for sugar and cream on the side where an employee who I asked stated “would you like me to drink it for you too” she was so rude
Atmosphere: 1
Food: 4
Service: 1
I had a disappointing experience last night. The staff on duty didn’t take my order and kept making excuses, saying they were busy making coffees. I expected better service, especially when it wasn’t too busy. Not acceptable to ignore customers like that.”
Atmosphere: 1
Food: 1
Service: 1
Says it opens at 3 am but doesn't
Restaurantji Recommends
Overall good experience but could work on the service standards (getting orders out to customers)
Atmosphere: 4
Food: 5
Service: 4
This is one of the dirtiest Tim Hortons I have been to. There are flies all over the food and the entire waiting line is so dirty with flies all over the sticky walls... the manager or team leader is a micro manager and is really rude to her coworkers and they all look so miserable. Not a pleasant experience and hygienic for a hospital timhortons... when it should be even more hygienic...
Atmosphere: 2
Food: 2
Service: 2
Worst team morning shift ...and slowest service in Ottawa...and there are always flies..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Wrap Meal
If I could give zero stars I would. Breakfast anytime except when I'm working I guess. 3 weekends in a row they are out of eggs before noon. Complacent staff that I don't believe ever face consequences of horrible service. I was once first in line and stood there almost 15 minutes while they sorted out the mobile orders before serving me. Worst Tim's in the city of Ottawa.
Atmosphere: 1
Service: 1
I have been working night shift at the TOH Civic campus for the past two years and I am very pleased with the service I am getting by Ricardo not only he is well spoken, but very quick never seen that guy sitting free always doing something keeping himself busy while smashing through the orders of coffees and sandwiches which is very commendable. Thank you, Ricardo for your incredible service and helping us staying awake at night with your coffees.
Atmosphere: 5
Food: 5
Service: 5
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