Asked for extra chipotle on the farmer’s wrap, for some reason the clerk added cream cheese instead? Totally threw off the taste. Also flies everywhere, inside the donut case and landing all over patrons. If it wasn’t the only food option in the hospital I’m sure they’d be out of business.
Atmosphere: 1
Food: 1
Service: 3
Stuart Gibb
My habanero chicken wrap was prepared quickly and was pleasantly spicy. The construction could be better, one end was full of rice and the other was full of lettuce.
Food: 4
Service: 5
Emma Schultz
Slow wait time and I understand being busy but waited well over 20 to 30 minutes for a simple bagel and cream herb and garlic cream chesse and a simple drink its sad .
Atmosphere: 1
Food: 1
Service: 1
Mathew George
I visited the store on July 28th around 8:50 PM. Two staff members were working at the time—one woman wearing a mask who was preparing food, and a man who was initially taking orders. There was only 1 person ahead of me in line when the woman asked the man to take out the garbage. As the line kept growing, he asked if he could stop cleaning and help with the orders, but she told him to finish the task and said she would handle it later. I ended up waiting around 12–13 minutes before leaving, as no one seemed concerned about the customers waiting in line.
Rob Collinson
Horrendous. 30 minute wait just to order at 10 o'clock at night because they have only 1 guy doing everything.
Service: 1
Mridul Verma
Their staff is really really slow. They took 15 minutes to give me a single bagel and the bagel was dry with no proper layer of cream cheese. This is the worst time hortons I have ever visited.
Atmosphere: 1
Food: 1
Service: 1
MONICA ARORA
went to Tim Horton at around 10;50, ordered scrambled egg/no meat....got the order in a box with two has brown, meat and eggs and some kind of weird sauce..YUK..
called the manager, complained and she was nuts, argues like I was lying for 4 dollars order. she didnt even understand that I was trying to tell her that I was served meat, when I didnt order it.. quote unquote - her answer was, no we dont serve scrambled egg at 11 , no dont agree with you...
when I ordered there was one lady she was more interested in selling some kind of weird coupon to raise fund, staff didnt know what they were doing, the person who handed over my order, looked so confused,...did he mix my order with someone else..possible.....but can you raise your concern, NO, if you are dealing with a manager I spoke with, you are out of luck!
Atmosphere: 1
Service: 1
Judit Petényi
The staff is slow and uncaring. They do not know how to speak politely. I was there twice yesterday, ordering through the app. They took their sweet time to check the order and even longer to prepare it. I never even got my hashbrown! Second time I was there, there were bo customers yet they couldn’t care less about my order until I hurried them up! Your employees make or break your business. Well, I do not like this place.
Slow as Molasses :(
Atmosphere: 2
Food: 2
Service: 1
Asked for extra chipotle on the farmer’s wrap, for some reason the clerk added cream cheese instead? Totally threw off the taste. Also flies everywhere, inside the donut case and landing all over patrons. If it wasn’t the only food option in the hospital I’m sure they’d be out of business.
Atmosphere: 1
Food: 1
Service: 3
My habanero chicken wrap was prepared quickly and was pleasantly spicy. The construction could be better, one end was full of rice and the other was full of lettuce.
Food: 4
Service: 5
Slow wait time and I understand being busy but waited well over 20 to 30 minutes for a simple bagel and cream herb and garlic cream chesse and a simple drink its sad .
Atmosphere: 1
Food: 1
Service: 1
I visited the store on July 28th around 8:50 PM. Two staff members were working at the time—one woman wearing a mask who was preparing food, and a man who was initially taking orders. There was only 1 person ahead of me in line when the woman asked the man to take out the garbage. As the line kept growing, he asked if he could stop cleaning and help with the orders, but she told him to finish the task and said she would handle it later. I ended up waiting around 12–13 minutes before leaving, as no one seemed concerned about the customers waiting in line.
Horrendous. 30 minute wait just to order at 10 o'clock at night because they have only 1 guy doing everything.
Service: 1
Their staff is really really slow. They took 15 minutes to give me a single bagel and the bagel was dry with no proper layer of cream cheese. This is the worst time hortons I have ever visited.
Atmosphere: 1
Food: 1
Service: 1
went to Tim Horton at around 10;50, ordered scrambled egg/no meat....got the order in a box with two has brown, meat and eggs and some kind of weird sauce..YUK..
called the manager, complained and she was nuts, argues like I was lying for 4 dollars order. she didnt even understand that I was trying to tell her that I was served meat, when I didnt order it.. quote unquote - her answer was, no we dont serve scrambled egg at 11 , no dont agree with you...
when I ordered there was one lady she was more interested in selling some kind of weird coupon to raise fund, staff didnt know what they were doing, the person who handed over my order, looked so confused,...did he mix my order with someone else..possible.....but can you raise your concern, NO, if you are dealing with a manager I spoke with, you are out of luck!
Atmosphere: 1
Service: 1
The staff is slow and uncaring. They do not know how to speak politely. I was there twice yesterday, ordering through the app. They took their sweet time to check the order and even longer to prepare it. I never even got my hashbrown! Second time I was there, there were bo customers yet they couldn’t care less about my order until I hurried them up! Your employees make or break your business. Well, I do not like this place.
Atmosphere: 2
Food: 4
Service: 1
The worst service ever never go back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I visited this place twice within 24 hrs and employees were very slow and not making an effort to serve customers faster.
Only one employee to serve the whole hospital staff and paitnets.
Not acceptable at all!!!
Quick, courteous, polite and always correct!
They are usually fast I use them in the morning most morning the drive thru is pretty fast
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons is and has always been my favourite place to stop by and have a great time with my friends and family ❤️🇨🇦
Atmosphere: 5
Food: 5
Service: 5
Although it was constantly busy with a long lineup, service was efficient, accurate and top quality, we specially the newly introduced pizzas.
Atmosphere: 5
Food: 5
Service: 5
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