Tim Hortons
1802 St. Laurent Blvd, Ottawa
(613) 523-3467
Recent Reviews
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Have messed up my order every single time, would recommend another location
Atmosphere: 1
Food: 3
Service: 1
Even it is the farthest tim from my place I usually drive there for my triple triple. The tims nearby my place are really worse, also could have persuaded me to give 5 ;)
Atmosphere: 4
Food: 5
Service: 4
This is what you pay for $4 the glass is empty not full
Service: 1
Good palce to visist, nice and clean air
Atmosphere: 5
Food: 5
Service: 5
Nice friendly place
Atmosphere: 5
Food: 5
Service: 5
i come to this tim's every morning and i don't think ive ever been through the drive thru in under 5 minutes, sometimes there's 3-4 cars sometimes im the only one and have to honk to get their attention.. something that really needs to be imptoved
Food: 3
Service: 1
Sorry but what is this? I was shocked, this isn't what chocolate glaze used to look like. Big quality issues!
A nice cozy Tim Hortons cafe, with great coffee and fast service. The place is clean, and there is plenty of parking around.
Atmosphere: 3
Food: 5
Service: 4
The staff here is unprofessional and sucks at their job to be frank. They have no respect for customers and they are busy standing around chatting. They told me to wait 3 minutes for my tea to be finished and after 10 minutes I had to walk in and they said “sorry we forgot” and tried to offer me a timbit. I had my baby in the car which is why a drive thru exists in the first place. This is not the first time this location has either messed up my order or given me the wrong item. Please get your staff in order.
If they have 0 star, I will do it .
Restaurantji Recommends
Prices can always improve
Atmosphere: 5
Food: 5
Service: 5
There ard many employees but there is only one lady who takes walk in orders. Very very poor service. I waited for 15 minutes just for a iced coffee.
Atmosphere: 1
Food: 3
Service: 1
Very bed experience no pizza At 9 no thing to order
The order was mixed up.
But, Kelly & Saga fixed everything with Manager’ discussion thank you all by the way it was a happy ending ??
Atmosphere: 5
Food: 5
Service: 5
If I could give zero star for this location, I would do so. The unprofessionalism and the attitude of the workers in this place has become unbearable. The place is disgusting and a health inspection should be made to happen right now. My husband was told he is banned from the store because he caught this supposed manager acting a fool. He came out with a tray of wedges and put the wedges on a dirty box transferred the wedges onto a pan while some of those wedges fell onto the dirty Box, and he picked up those wedges and put them into the pan then where served to customers, this manager just laughed about the situation. (There are many more concerns about the look and Quality and the unsanitary situations that are happening at this location)
His clothes were dirty as well with no name tag. My husband was called a racist due to just telling the manager that he was being unprofessional and that the situation with the wedges was not sanitary and this manager laughed and became disgruntled and very rude then told my husband to get out and he was banned due to being racist, even though he said nothing to this gentleman that was racist. He only called him out for the terrible job he was doing and how unsanitary he was being. I will be calling corporate and filing a complaint to the health and safety.
Atmosphere: 1
Food: 1
Service: 1
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