Tim Hortons

369 Ontario St, Port Hope
(905) 885-0685

Recent Reviews

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Morgana Le Faye (Loucks)

Best coffee I've had at Tim's. They were down to a single worker and I was served better than I have been at a fully staffed store elsewhere.

Atmosphere: 5

Food: 5

Service: 5

Allie Dunford

It all depends on who is working if your order is correct. I have stopped coming to this location as always my order is wrong. Today I ordered a medium tea 4 sugars 1 milk bag in. And I received a medium tea 4 milk 1 sugar bag in. I couldn’t bring it back as I had an appointment but I won’t be back

Service: 1

Nathan Healey

Good service and friendly stuff that works hard

Atmosphere: 5

Food: 5

Service: 5

Julie Warner

Very nice place, friendly staff and fresh tasting products! Definitely will be back!

Atmosphere: 5

Food: 5

Service: 5

lalish seethu

Disappointing experience at this place! I went through the drive-thru( 11: 50 PM November 16 ) and received the wrong size order. When I brought it to their attention, the staff was rude and unapologetic. They even charged me an extra 10 cents for a small cup! The white short girl at the counter had a poor attitude, closed the window quickly, and made inappropriate gestures. When I expressed my concern inside, no one empathized or accepted responsibility. I left feeling frustrated, wasted time, and spoiled my mood. This place needs training in customer behavior management and proper customer service skills. 1/5 stars

Atmosphere: 1

Food: 1

Service: 1

Kalli Wilmshurst

Never have anything in stock. Terrible location.

Charlene Whiting

We have been to this drive thru twice now and both times when you get to the window they have missed the last item on our order and the condescending look we were given when we told them something was missed was completely inappropriate. Will never go there again

Food: 3

Service: 1

Melissa Pereira

This location is my favourite location if I’m just looking for some donuts and a coffee quick! Small food menu, but it’s still everything you need! Great staff - Manager Tina is always so friendly and always puts a smiley face on my coffee!

Atmosphere: 5

Food: 5

Service: 5

tina forrest

Small.little store but.great service there.

Atmosphere: 4

Food: 4

Service: 4

Donna Norcott

Great service and very fast for this small tim hortons in the gas station but doesn't have full food menu

Parking: Convient when getting gas

Atmosphere: 4

Food: 3

Service: 4

J Arrigo

Been to this location a few times but will not go back. The customer service is terrible, the food preparation looks almost inedible.

Atmosphere: 2

Food: 1

Service: 1

Wendy Reiner

Great drive thru. Always consistent

AmAn SurYan NeGi

Around 7:45 AM at the drive-thru, I ordered medium French vanilla with 1 cream and 1 milk, along with 1 Everything Bagel with butter toasted and herb and garlic cream in it. The FV was so watery in taste. The bagel was too dry that it was hard to chew from the ends, and the cream was not even spread across the bagel. Very disappointing.

Food: 1

Justice Jacobs

I can’t even give them any stars because the service is that bad, they screw an order up every time I go and it’s absolutely ridiculous. Simply sausage sandwiches don’t come with egg

Brenda Reid

Staff at the satellite store on hwy 28 south side with Canco Gas are amazing. Super friendly.

Atmosphere: 5

Food: 4

Service: 5

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