Atmosphere doesn't really count because I went through the drive-thru.I had a big hankering for some soft tacos and as always they have the five for $10 special. Actually I went for the special with lots of hot sauce everyone was happy and friendly and polite so I have no complaints and highly recommend this outlet.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Taco
Up4Social
It’s 10pm and decided to stop by for a snack (2 soft tacos and a fries supreme). Got to the box and ordered.. she kept repeating that there’s no lettuce so I asked for a discount, she didn’t quite understand. I hear the Manager step in and say over the intercom, no lettuce but I charge you only for a small fries. Ok! Sweet… entire order for the cost of a small fries!Wishful thinking, he just reduced the price of the fries supreme down to a fries.How can they run out of lettuce ??!!When I got home, tacos without lettuce AND… fries supreme was missing tomatoes!! WTH!!!Check my pics!
Its taco bell. It hits a spot and it hits it good.
Food: 5
Service: 5
Igor Mironenko
Wonderful service, the girl helped me resolve all my issues with payments. I am very pleased with the service.
Atmosphere: 5
Food: 5
Service: 5
Kalson Jang
This location is SUPER SLOW and disorganized. Me and numerous other cutomers waited 20+ minutes for regular orders.I followed-up on the order and 2 people said they would check on it but never replied back to me.Then some guy comes in and orders and gets his food right away before us.My order took so long to put together, my hard tacos had gone cold and soggy and fell apart when I went to eat them.Terrible terrible service. The franchisor needs to step in and do something. Look at the ratings here, I'm not the only person who experienced terrible service.
Atmosphere: 3
Food: 4
Service: 1
Rickey Lee
So many potholes in the parking lot. Told me no grilled cheese burrito existed but had posters for
Atmosphere: 3
Food: 4
Service: 1
Chris T
Love the mix of both KFC and Taco Bell when you wanna order two different orders it's very convenient. As other reviewers had mentioned the loss of stars is from the slow speed at times at the drive thru with only 2-3 vehicles ahead. Overall staff are nice and get orders correct, but sometimes the speaker at the drive thru is very low and can't hear the order taker.
Angelo V
This place gets my vote for the worst Taco Bell/KFC in the world. Poor customer service, had to argue with the clerk blaming me for placing the order incorrectly by giving her the wrong combo number. I never gave her a number, all I said was chicken soft taco combo. The combos sign is located at the other side of the store versus the cash register, I can't see it, bring your binoculars or get ready for an argument placing your order. Or memorize the combos before ordering.Also, this place withholds toppings to save pennies, no onions on my fries supreme. Not a clean table in the place at 9:00pm, you have to use one of the extremely few napkins they give you, bring your own wipes and napkins.This place is a combination Taco Bell/ KFC and both have very low ratings, that should tell you something.
You’d think after a complete renovation they’d have had time to train their staff better or hire more competent staff. Yet here we are again, still getting orders wrong. Still taking long to serve customers even when there is no traffic. The only reason I go here is the next Taco Bell is just out of the way to get to. Any other location will get your order right and serve you in a timely manner.
Even with the new location, they forgot to put beef on a beef crunch wrap supreme
Ayzol
One of the worst thing I’ve ever
Food: 1
Sharon Lee
Do not come here. Worst food, sanitation, and service, EVER! Renovation did not fix their underlying issues here. They need new management seriously.
Atmosphere: 1
Food: 1
Service: 1
Brian Geller
Says KFC everywhere and only 1 sign that reads Taco Bell, need a couple more
Atmosphere: 3
Food: 4
Service: 4
Pj Jan
one of the worst experiences of my life at your brand new store in Richmond hill! Waited 25 min, asked for a refund which took another 5 min and left. I honked for 5 min until someone came back. Everyone just standing around and one one at the drive thru. And not exaggerating! All on Tesla
Hard taco shells were stale. How old are these???
Atmosphere: 3
Food: 1
Service: 5
Atmosphere doesn't really count because I went through the drive-thru.I had a big hankering for some soft tacos and as always they have the five for $10 special. Actually I went for the special with lots of hot sauce everyone was happy and friendly and polite so I have no complaints and highly recommend this outlet.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Taco
It’s 10pm and decided to stop by for a snack (2 soft tacos and a fries supreme). Got to the box and ordered.. she kept repeating that there’s no lettuce so I asked for a discount, she didn’t quite understand. I hear the Manager step in and say over the intercom, no lettuce but I charge you only for a small fries. Ok! Sweet… entire order for the cost of a small fries!Wishful thinking, he just reduced the price of the fries supreme down to a fries.How can they run out of lettuce ??!!When I got home, tacos without lettuce AND… fries supreme was missing tomatoes!! WTH!!!Check my pics!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries Supreme, Taco, Doritos Taco Supreme, Cinnamon Twists
Its taco bell. It hits a spot and it hits it good.
Food: 5
Service: 5
Wonderful service, the girl helped me resolve all my issues with payments. I am very pleased with the service.
Atmosphere: 5
Food: 5
Service: 5
This location is SUPER SLOW and disorganized. Me and numerous other cutomers waited 20+ minutes for regular orders.I followed-up on the order and 2 people said they would check on it but never replied back to me.Then some guy comes in and orders and gets his food right away before us.My order took so long to put together, my hard tacos had gone cold and soggy and fell apart when I went to eat them.Terrible terrible service. The franchisor needs to step in and do something. Look at the ratings here, I'm not the only person who experienced terrible service.
Atmosphere: 3
Food: 4
Service: 1
So many potholes in the parking lot. Told me no grilled cheese burrito existed but had posters for
Atmosphere: 3
Food: 4
Service: 1
Love the mix of both KFC and Taco Bell when you wanna order two different orders it's very convenient. As other reviewers had mentioned the loss of stars is from the slow speed at times at the drive thru with only 2-3 vehicles ahead. Overall staff are nice and get orders correct, but sometimes the speaker at the drive thru is very low and can't hear the order taker.
This place gets my vote for the worst Taco Bell/KFC in the world. Poor customer service, had to argue with the clerk blaming me for placing the order incorrectly by giving her the wrong combo number. I never gave her a number, all I said was chicken soft taco combo. The combos sign is located at the other side of the store versus the cash register, I can't see it, bring your binoculars or get ready for an argument placing your order. Or memorize the combos before ordering.Also, this place withholds toppings to save pennies, no onions on my fries supreme. Not a clean table in the place at 9:00pm, you have to use one of the extremely few napkins they give you, bring your own wipes and napkins.This place is a combination Taco Bell/ KFC and both have very low ratings, that should tell you something.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries Supreme, Taco, Taco Supreme
You’d think after a complete renovation they’d have had time to train their staff better or hire more competent staff. Yet here we are again, still getting orders wrong. Still taking long to serve customers even when there is no traffic. The only reason I go here is the next Taco Bell is just out of the way to get to. Any other location will get your order right and serve you in a timely manner.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Even with the new location, they forgot to put beef on a beef crunch wrap supreme
One of the worst thing I’ve ever
Food: 1
Do not come here. Worst food, sanitation, and service, EVER! Renovation did not fix their underlying issues here. They need new management seriously.
Atmosphere: 1
Food: 1
Service: 1
Says KFC everywhere and only 1 sign that reads Taco Bell, need a couple more
Atmosphere: 3
Food: 4
Service: 4
one of the worst experiences of my life at your brand new store in Richmond hill! Waited 25 min, asked for a refund which took another 5 min and left. I honked for 5 min until someone came back. Everyone just standing around and one one at the drive thru. And not exaggerating! All on Tesla
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco