Starbucks in Sault Ste. Marie

“I got really ill from a mix up of likely milk or cream-based products with my oat milk beverage. I’m still giving 4 stars because the woman with the long light brown hair and glasses went above and beyond to make sure that I was okay, double checked with her colleague to ask if she had used milk products, and then remade my drink without me having to ask. She embodied Starbucks values and service. Really appreciated that. I still got violently ill, but at the very least, this one employee sought to rectify it sincerely.“

“I always come to the Trunk Road Starbucks because they know how to make the Frappucinos right and they always do a fantastic job. All the workers are fantastic at this location and are always so friendly whether you are in the drive-thru or in-store!

thanks for the amazing work guys! Your kindness and fun are making this current students life feel good again!!“

“the two ladies working today were really nice. i didnt catch their names but one of them has brown hair and the other had brownish orange. gave them a $20 tip for their services :) they made the drinks very quickly and brought a very nice vibe to my dad today.“

“Just a small note: when someone asks for light ice, it usually means a bit less than the standard amount, not one scoop and a half. On two occasions I asked for light ice and unfortunately didn’t receive it.

I didn’t mention it at the time because I don’t like to waste food or drinks, but I wanted to share the feedback kindly in hopes it helps for the future.“