Tim Hortons
$ • Coffee Shops
Hours:
7337 Kingston Rd, Scarborough
(416) 283-9111
About Tim Hortons
Customers' Favorites
Apple Fritter Steak and Cheese
Chocolate Dip Doughnuts
Caramilk Filled Ring
Chocolate Cruller
Honey Cruller
Garden Salad
Honey Dip
Tim Hortons Reviews
Ratings
Menu
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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The service at this Tim Hortons has faced criticism for its lack of attentiveness and rude behavior in the past. A customer reported being ignored by a female server for several minutes while trying to place an order. The manager was noted to be impolite. However, there are positive experiences as well, with one customer praising Helly for her amazing customer service—she was friendly, fast, and professional even during busy times.
Another customer encountered issues when ordering through the mobile app, as all three items were unavailable. After requesting a refund, they received lower value food and had to contact Tim Hortons Customer Service for a partial refund. The response from customer service suggested requesting a refund directly from the store manager.
Some customers have enjoyed their meals, such as coffee made with care and a delicious sausage farmers wrap that made one morning special. However, a concern was raised regarding the inconsistency of receiving napkins with orders at this location and others. It remains unclear if there is a policy against providing napkins.
Additionally, while service is generally good, there are reports of empty shelves after 8-9pm, particularly with basic donuts often being unavailable in the evening. There were also issues with the drive-thru microphone, leading to difficulty in placing orders.