Tim Hortons
$ • Cafe, Coffee ShopsAbout Tim Hortons
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Tim Hortons Reviews
242 ratings
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Such good service they have, also I bought macha latte and the flavor was so good and the atmosphere was elegant. Overall, experience was great.
The staff could barely speak English
Great spot to get off the 401, take a washroom break, wash up then order some food and refreshments!
The have a small dining area and a drive through. There is also a gas station on site. I think there is also a car wash next door. Staff are busy but friendly! Thank you kindly for the polite and professional service!
The have a small dining area and a drive through. There is also a gas station on site. I think there is also a car wash next door. Staff are busy but friendly! Thank you kindly for the polite and professional service!
Hours
| Monday | 5:30AM - 11PM |
| Tuesday | 5:30AM - 11PM |
| Wednesday | 5:30AM - 11PM |
| Thursday | 5:30AM - 11PM |
| Friday | 5:30AM - 11PM |
| Saturday | 5:30AM - 11PM |
| Sunday | 5:30AM - 11PM |
Tim Hortons, located within an ESO gas station, provides a convenient and familiar dining experience. The coffee is consistently fresh, and the bagels are made to the customers' liking. However, the size and setup of the location can present some operational challenges, including the unique method of preparing decaf coffee.
Most visits go smoothly, but some customers have faced issues with order accuracy and service. One customer reported a negative experience in the drive-thru, mentioning a rude interaction when ordering their usual "ice capp with almond milk." The confusion over the order led to receiving a cream ice capp instead, highlighting potential issues with staff communication. Despite this, many customers appreciate the friendly and efficient staff, noting that they often get their tea orders right, which is considered rare.
While the quality of service can vary, the dedicated staff work to address concerns and ensure customer satisfaction. The acting manager, Kethee, has been praised for resolving issues effectively. Overall, Tim Hortons within the ESO gas station offers the expected coffee shop experience, with some challenges due to its unique setup. The availability of vegetarian options and easy parking add to the convenience for customers.