Tim Hortons

Name: Tim Hortons
Address: 260 Lake St, St. Catharines, Ontario, L2R 5Z3, Canada
Telephone: (905) 708-0357
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
260 Lake St, St. Catharines
(905) 708-0357

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About Tim Hortons

Tim Hortons is a restaurant with hardworking staff who are attentive to customer needs. They offer a variety of products and are willing to help sort out any order mistakes. Despite space limitations, they can accommodate bulk orders, with staff coming in early to ensure timely delivery. The coffee has been reviewed as awesome. The morning staff, especially Patty, are always pleasant, efficient, and caring, making customers feel valued and remembered. Customers appreciate the wonderful customer service and friendly attitude of the daytime crew. However, some evening staff need to improve their service; there have been issues with giving correct change and understanding penny rounding, leading to some confusion and frustration. Customers have noted that the staff working the drive-thru in the evenings can be inattentive or rude, which affects the overall experience. The location is inside a gas station with no dedicated parking, and during busy times, service may be slow or inconsistent. Despite these concerns, many customers keep coming back for the friendly morning service and quality coffee.