They always close at least twenty minutes early, But leave the signs on, If you go to the window, they ignore you...making it nearly impossible if you get off work at nine thirty to get there in time and order
Atmosphere: 1
Food: 1
Service: 1
Josh Giles
Quality has gone down hill, it's at the point now where we don't order chicken strips as they are always tiny and either way overcooked and dry or one time completely uncooked. Very stingy on dipping cones and stuff for sundaes. I used to love this DQ. Now I only want blizzards because I can't give those up
Tracey
We stopped in sat mar 9th in the afternoon. I'm not sure if new owners took over but it was so clean and staff was so nice! Thank
Atmosphere: 5
Food: 5
Service: 5
Lindsay Quinn
Every time I order a hot fudge Sunday with extra fudge I do not get the extra fudge; however the staff are extremely pleasant and hard working. Step up the fudge game!
Atmosphere: 4
Food: 4
Service: 5
Hoonigan Helper
App messed up, still accommodated by
Atmosphere: 5
Food: 5
Service: 5
Kevin Prentice
They microwave the entire burger here!! I’ve been here on three separate occasions, and they’re completely nuked! Hot tomato and hot shrivelled up buns, everything. When I go in to give it back to get a “fresh” one, they just smile and say sorry sir, one minute. ?
Food: 1
Service: 2
Kaitlin Van Maurik
I ordered a cake on the app from this location in December. A $5 coupon that should’ve been applied to my order wasn’t for some reason. I explained this to the attendant when I arrived, and even showed him that the coupon was no longer available, as if it had already been applied. He was less than helpful, saying there was nothing he could do since I had already paid, and to contact customer service. He then told me they had no cake specialist available to write a note on the birthday cake. I explained that was the whole point of getting the cake. He said I could write the message myself, which I did. I contacted “fan relations” and received a generic/robotic response, which I asked for a follow up and never received. I filled out the survey sent to me and asked for a follow up, which never happened. When a friend went to DQ recently I was reminded to follow up one last time. I spent 20 minutes on the phone while the representative tried to find my emailed messages, but couldn’t locate them. She asked for the restaurant to follow up with me. I received a phone call today, and was offered $5 off or 10% off my next order to “make it right”, and to tell the representatives at the cash to call the manager to have it applied should it become an issue. I think I’ve spent enough time and energy with DQ’s customer service, and will no longer be a customer at this location, or possibly any other location.
Atmosphere: 3
Food: 2
Service: 1
Kanwalpreet Brar
Best place for ice cream while going to blue
Atmosphere: 5
Food: 5
Service: 5
Arsh Vir
Service was great .
Atmosphere: 5
Food: 5
Service: 5
TheAshley1733
The service at the drive through is so good. Th blond lady always has a huge smile and something friendly to say, food is always hot and tastes not
Waited for ever in the drive thru, couldn't read the minuscule menu board. Finally backed all the way out and left. Not the first time on the long wait...won't be back!
Service: 1
stapler watercup
Kianna is really good at her job. Enthusiastic and quick. She seemed to be running the whole show. Staff like that don't come along everyday
Harpreet
Exceptional customer service and mouthwatering ice cream! The team here is always smiling, making the experience even more enjoyable. My go-to place for a delightful dessert.
Atmosphere: 5
Food: 5
Service: 5
Kaz Nam
Absolutely love this Dairy Queen! The staff is always friendly and welcoming, and the ice cream treats are consistently delicious. A great place to satisfy your sweet tooth!
Atmosphere: 5
Food: 5
Service: 5
T M
This location used to have fantastic, friendly , local teens working here - they were always prompt and polite! New staff is terrible !! Waited 10 mins for 2 blizzards, when the 2 staff disappeared into the back???? No one else in store or drive thru - where did they go?? They certainly werent making our order! Also not smart at all to leave your store front unmanned. Hopefully corporate sees this.Really sad to see those great teens not there anymore , these new older men at the store arent to par!
They always close at least twenty minutes early, But leave the signs on, If you go to the window, they ignore you...making it nearly impossible if you get off work at nine thirty to get there in time and order
Atmosphere: 1
Food: 1
Service: 1
Quality has gone down hill, it's at the point now where we don't order chicken strips as they are always tiny and either way overcooked and dry or one time completely uncooked. Very stingy on dipping cones and stuff for sundaes. I used to love this DQ. Now I only want blizzards because I can't give those up
We stopped in sat mar 9th in the afternoon. I'm not sure if new owners took over but it was so clean and staff was so nice! Thank
Atmosphere: 5
Food: 5
Service: 5
Every time I order a hot fudge Sunday with extra fudge I do not get the extra fudge; however the staff are extremely pleasant and hard working. Step up the fudge game!
Atmosphere: 4
Food: 4
Service: 5
App messed up, still accommodated by
Atmosphere: 5
Food: 5
Service: 5
They microwave the entire burger here!! I’ve been here on three separate occasions, and they’re completely nuked! Hot tomato and hot shrivelled up buns, everything. When I go in to give it back to get a “fresh” one, they just smile and say sorry sir, one minute. ?
Food: 1
Service: 2
I ordered a cake on the app from this location in December. A $5 coupon that should’ve been applied to my order wasn’t for some reason. I explained this to the attendant when I arrived, and even showed him that the coupon was no longer available, as if it had already been applied. He was less than helpful, saying there was nothing he could do since I had already paid, and to contact customer service. He then told me they had no cake specialist available to write a note on the birthday cake. I explained that was the whole point of getting the cake. He said I could write the message myself, which I did. I contacted “fan relations” and received a generic/robotic response, which I asked for a follow up and never received. I filled out the survey sent to me and asked for a follow up, which never happened. When a friend went to DQ recently I was reminded to follow up one last time. I spent 20 minutes on the phone while the representative tried to find my emailed messages, but couldn’t locate them. She asked for the restaurant to follow up with me. I received a phone call today, and was offered $5 off or 10% off my next order to “make it right”, and to tell the representatives at the cash to call the manager to have it applied should it become an issue. I think I’ve spent enough time and energy with DQ’s customer service, and will no longer be a customer at this location, or possibly any other location.
Atmosphere: 3
Food: 2
Service: 1
Best place for ice cream while going to blue
Atmosphere: 5
Food: 5
Service: 5
Service was great .
Atmosphere: 5
Food: 5
Service: 5
The service at the drive through is so good. Th blond lady always has a huge smile and something friendly to say, food is always hot and tastes not
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Waited for ever in the drive thru, couldn't read the minuscule menu board. Finally backed all the way out and left. Not the first time on the long wait...won't be back!
Service: 1
Kianna is really good at her job. Enthusiastic and quick. She seemed to be running the whole show. Staff like that don't come along everyday
Exceptional customer service and mouthwatering ice cream! The team here is always smiling, making the experience even more enjoyable. My go-to place for a delightful dessert.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this Dairy Queen! The staff is always friendly and welcoming, and the ice cream treats are consistently delicious. A great place to satisfy your sweet tooth!
Atmosphere: 5
Food: 5
Service: 5
This location used to have fantastic, friendly , local teens working here - they were always prompt and polite! New staff is terrible !! Waited 10 mins for 2 blizzards, when the 2 staff disappeared into the back???? No one else in store or drive thru - where did they go?? They certainly werent making our order! Also not smart at all to leave your store front unmanned. Hopefully corporate sees this.Really sad to see those great teens not there anymore , these new older men at the store arent to par!
Atmosphere: 1
Food: 1
Service: 1