Food is always fresh, store is always clean and staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Komal Parmar
Their pizza š is the best of the best
Atmosphere: 5
Food: 5
Service: 5
Kayla C
Pizza is always amazing, staff are friendly, quick service
Atmosphere: 5
Food: 5
Service: 5
Ita
Poorly ran location. Customer service is non existent
Atmosphere: 1
Food: 1
Service: 1
K
This was one of the most horrendous experiences Iāve ever had when ordering pizza from a brand thatās supposed to be āknown and trusted.ā
I used to order Pizza Nova regularly in the past, and transactions were more or less pleasant. It had been a long time since our last order, but one evening my wife and I decided to try it again. That turned out to be one of the BIGGEST mistakes of 2025.
When the delivery driver arrived, before even greeting me, the very first thing he did was pull out the receipt and say, āI donāt see a tip here, you want to give me one?ā What kind of entitlement is that? Tips are earned, not demanded. My wife and I are reasonable peopleāwe tip for good service, not because someone feels entitled to it. The rudeness he displayed was shocking.
When I asked for his name, he refused to provide it. As I walked away to de-escalate, he continued making rude remarks. This behavior reflects extremely poorly on the storeās leadership and how it is being managed.
There are plenty of other pizza places in the area, and after this experience, Iād recommend spending your money elsewhere. If you must order from Pizza Nova (since their pizza itself is decent), do not order from 8 Green Lane, Markham. It is not worth spending over $70 on pizza and wings just to be given the middle finger.
Disgusting. The staff here need proper training in customer service and basic etiquette. Head office should review this locationās practices and use it as an example during board meetings as to why the brand risks losing loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Wick
Pizza novaā¦ Quality Pizza! Made from fresh ingredients; and years of experience. a pizza sounds good right nowā¦They have been around a long time and made alot of great friends. The 8 Green Lane Pizza Nova is a good choice.
Ill speak broadly of the brand, and then tell you what I think of the food over the past 20 years eating here. Yeah 20 years at this very location at 8 Green Lane in Thornhill.
Pizza Nova is Quality pizza and has been serving us since 1963, a long time.
The takeout and delivery are always reliable, Pizza Nova just has that extra something that other chains like pizza hut, dominos, whatever doesnāt have. More interesting? More options? More Authentic Italianā¦ yeah all that. But I like them all and to each their ownā¦ pizza Nova holds up. I like Pizza Nova. t least this one at green lane.
Ive had many new years eve, thanksgiving, deliveries and the late night party size pizza with the boys after a few drinks. Pizza Nova wings and pizza at this location is good.
Their wings are really one of the best chain pizza wings you can get. Good stuff.
If you look online for opinions people tell you ādepends on the locationā or āsome are good some are badā.
And this location on Green Lane is one of the good ones.
Ok enough wordsā¦ after 20 years the 8 Green Lane Pizza Nova is still here. And as a customerā¦ you get what you ask for, its good pizza! And i like it. *edit: 2025 Aug Still great!
Thanks
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Marcus Wright
These guys make the best pizza! My cousin has been going here for 20 years and introduced me and I'm hooked!
Atmosphere: 5
Food: 5
Service: 5
Troofy86
Get food here all the time and gave me and extra reward
Food is always fresh, store is always clean and staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Their pizza š is the best of the best
Atmosphere: 5
Food: 5
Service: 5
Pizza is always amazing, staff are friendly, quick service
Atmosphere: 5
Food: 5
Service: 5
Poorly ran location. Customer service is non existent
Atmosphere: 1
Food: 1
Service: 1
This was one of the most horrendous experiences Iāve ever had when ordering pizza from a brand thatās supposed to be āknown and trusted.ā
I used to order Pizza Nova regularly in the past, and transactions were more or less pleasant. It had been a long time since our last order, but one evening my wife and I decided to try it again. That turned out to be one of the BIGGEST mistakes of 2025.
When the delivery driver arrived, before even greeting me, the very first thing he did was pull out the receipt and say, āI donāt see a tip here, you want to give me one?ā
What kind of entitlement is that? Tips are earned, not demanded. My wife and I are reasonable peopleāwe tip for good service, not because someone feels entitled to it. The rudeness he displayed was shocking.
When I asked for his name, he refused to provide it. As I walked away to de-escalate, he continued making rude remarks. This behavior reflects extremely poorly on the storeās leadership and how it is being managed.
There are plenty of other pizza places in the area, and after this experience, Iād recommend spending your money elsewhere. If you must order from Pizza Nova (since their pizza itself is decent), do not order from 8 Green Lane, Markham. It is not worth spending over $70 on pizza and wings just to be given the middle finger.
Disgusting. The staff here need proper training in customer service and basic etiquette. Head office should review this locationās practices and use it as an example during board meetings as to why the brand risks losing loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Pizza novaā¦ Quality Pizza! Made from fresh ingredients; and years of experience. a pizza sounds good right nowā¦They have been around a long time and made alot of great friends. The 8 Green Lane Pizza Nova is a good choice.
Ill speak broadly of the brand, and then tell you what I think of the food over the past 20 years eating here. Yeah 20 years at this very location at 8 Green Lane in Thornhill.
Pizza Nova is Quality pizza and has been serving us since 1963, a long time.
The takeout and delivery are always reliable, Pizza Nova just has that extra something that other chains like pizza hut, dominos, whatever doesnāt have. More interesting? More options? More Authentic Italianā¦ yeah all that. But I like them all and to each their ownā¦ pizza Nova holds up. I like Pizza Nova. t least this one at green lane.
Ive had many new years eve, thanksgiving, deliveries and the late night party size pizza with the boys after a few drinks. Pizza Nova wings and pizza at this location is good.
Their wings are really one of the best chain pizza wings you can get. Good stuff.
If you look online for opinions people tell you ādepends on the locationā or āsome are good some are badā.
And this location on Green Lane is one of the good ones.
Ok enough wordsā¦ after 20 years the 8 Green Lane Pizza Nova is still here. And as a customerā¦ you get what you ask for, its good pizza! And i like it.
*edit: 2025 Aug Still great!
Thanks
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
These guys make the best pizza! My cousin has been going here for 20 years and introduced me and I'm hooked!
Atmosphere: 5
Food: 5
Service: 5
Get food here all the time and gave me and extra reward
Atmosphere: 5
Food: 5
Service: 5
Amazing service to notch pizza
Atmosphere: 5
Food: 5
Service: 5
It is a very nice place to order pizza from.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in and there were flies on the pizza slices. Employee looked like he couldnāt care less when it was brought up
Atmosphere: 1
Food: 1
Service: 1
Please donāt have your delivery drivers beg for tips when delivering food at peoples houses. itās rude and weird.
Always the best service and experience here
Atmosphere: 5
Food: 5
Service: 5
Always the best service and experience here
Atmosphere: 5
Food: 5
Service: 5
Small plaza. Barely enough parking. With the open of the new noodle place, parking could be an issue now.
Atmosphere: 3
Food: 3
Service: 3
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