Subway
300 John St. Unit 139, Thornhill
(905) 597-6782
Recent Reviews
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Been to many Subways, this one's a winner. This location always participate in the Subway special deals.
Clean, well organized. staff (Yasmine) so friendly and helpful, her cheerfulness, exuberance and smile was a pleasant surprise on a dreary snowy night
Sandwiches always well made and they don't cheap on the toppings.
Atmosphere: 5
Food: 5
Service: 5
My mom usually goes to subway just for water sometimes and you used to just be able to go in and ask for a cup and you can ask for up to 4 cups now you have to get a sandwich combo just to get water I live all the way in Ottawa and I came for a summer camp and we were very close but now you have to pay for water ever since these 2 lady’s came in and started working
And every time we come in one of the lady’s that aren’t working just leaves. We decided to just get food from the place anyways and as she was making my sub I asked for bacon and she asked me if I wanted it toasted I said no and she continued to toast it when she toke it out she sneezed on the sandwich and continued to make it the other lady told her to make a new one but she had just left and the other lady had to make all of the sandwiches
This place is not a 3.7 it’s more of a 1.4
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cold Cut Combo
The server asked me if I wanted to make my order combo and my answer was NO but the server still charged me for full combo price. Check your receipt before you leave the store or visit other locations.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian B M T
terrible customer
Atmosphere: 1
Food: 4
Service: 1
The staff is nice and so is the location. However, the materials used to make the sandwich seem a bit old and stale, as if they have been left out (especially the bread).
I frequent alot of Subways, this by far was the worst Subway ever. The bald gentlemen was sloppy in making our sandwiches. He burned the bread, noticed and continued to use the same bread. He was sloppy and WORSE Of all the spinach he had on hand was ROTTEN and he still put it in our sandwiches! Do better SUBWAY, you should have at the very least have fresh vegetables.
Atmosphere: 1
Food: 1
Service: 1
Their prices are 10% higher than anywhere else. Not sure why my 6-inch pizza sub was 9.50, that is absolutely insane, every other subway location charges 6.25 with tax! Go to any other subway and save yourself some money.
food is always amazing like usual. the thing with the workers is that they never seam like they want to do their job always being sloppy and get very annoyed if you decide to change something in your order, but they get the job done.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Meatball Marinara, Crispy Chicken Sidekick, Egg & Bacon Sidekick, Steak & Cheese, Teriyaki Crunch
the worst I have been to so
Atmosphere: 3
Food: 3
Service: 1
I bought two sandwiches last night. They were made by a mature lady that could not care less how she makes them , she was busy talking to other customers at the same time. Obviously she is not proud of her work!!They don’t know how to pack and wrap the sub so it doesn’t fall apart when you are eating it.My total experience was a disaster.I give them one star cause I have to.I’ll never go there again.Subway head office: pay attention to your franchisee operations!! Some of them are pulling you down!
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
I ordered through the mobile app and the food was a lot better than ordering on the spot!
Food: 5
I had call them to place order for pick up at 08:54pm I live nearby to the location I mean just 2 minutes of drive I let the lady know that the store closes at 9:00pm which is was been stated on google and the lady was extremely rude said you call to place order 6 minutes I am closed I won’t take your order I ask her name and let her know that I will complain about this and she started shouting and hung up the phone. I know the closing is soon but still I got 6 minutes and the sandwich order won’t take a minute to be done. It was very pathetic that this store has such staff earlier people were good but now a days they don’t value the brand name and wants to run the store on there own!!!!
Service: 1
Sandwich was good, Chips were great. Staff were nice and friendly.
Parking: You can park your vehicle in front of or close to shoppers.
Atmosphere: 5
Food: 5
Service: 5
As others have stated the older ladies who work there have to be the rudest people I’ve ever encountered. Kept messing up my order multiple times and when corrected they had the nerve to accuse me of saying I wanted asked them for it. (Things I never order on my subs) Unhygienic after adding wrong toppings and correcting them they would throw it back in the tray. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
They did not accept my birthday cookie coupon and they usually close earlier then they should
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