A&W Canada

570 Harbour Expy, Thunder Bay
(807) 344-4650

Recent Reviews

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Linus Kwissiwa

Always enjoyed eating a A&W burger. Will always remind me of home

Atmosphere: 5

Food: 5

Service: 5

Madara Uchiha

Garbage food and Garbage drink!!!
$5 for Cold Dry Fries!!

Atmosphere: 1

Food: 1

Service: 1

Neel Patel

Very rude behaviour by the lady in front

Jared Buerge

Food here is lower quality than most A&W but the chicken is still good

Atmosphere: 4

Food: 3

Service: 4

SUJITH S

I came there for the lunch and met a lady supervisor with high attitude and wrong behavior- I will not prefer this location anymore.

Atmosphere: 2

Food: 4

Service: 1

Kevin Hathaway

No rootbeer floats though?! I thought that's what A&W was known for.

Atmosphere: 3

Food: 3

Service: 4

Mack Pjc

The two people working at the window had no idea what was going on they tried giving me a second order instead of my drinks and Then I found plastic in my burger, I do not recommend

Atmosphere: 1

Food: 1

Service: 1

Raven Linklater

The drive thru order taker hd trouble understanding can i get a larger drink? And simple questions. She never took my code so i could get points. She requires better communication skills.

Atmosphere: 2

Food: 5

Service: 1

Arvind Singh Sajwan

We tried a Chicken burger & some fries with a drink.Everything was fine except service was bit slow.The food was fresh we liked the burger & fried.Price are reasonable. Overall good experience.

Atmosphere: 4

Food: 4

Service: 2

Sonya Wiens

The staff here tries hard. This location seems to struggle with serving orders. They would do well with a dedicated team member for that position.

Atmosphere: 5

Food: 5

Service: 5

Bill Blazejowski

Polite people. Clean eating area and bathroom.

Atmosphere: 5

Food: 5

Service: 5

Isha Gupta

We got 4 chicken burgers and 2 fries. Apart from 2 burgers which were piping hot, rest of the food was extremely cold.

Atmosphere: 4

Food: 2

Service: 4

Paula Kent

This was such a poor experience. I’ve been here twice now in a week. First time the latte machine wasn’t working. The restaurant was freezing when it was only 15 degrees outside and the lettuce wrap was as two single small pieces of lettuce. Today the latte machine still not working and my order was given to another customer. Poor service, will not be back. Also it’s more common than not that the latte machine doesn’t work. This seems like a systemic issue that needs to be dealt with.

Atmosphere: 2

Food: 1

Service: 1

Erica Giri

Came by drive thru on Wednesday evening. She helped me scan my coupon and explained me how it works.She was helpful. I don’t remember her name but thanks. I’ll come again .👍

Atmosphere: 3

Food: 3

Service: 5

Caroline Anna

We had a very disappointing experience at A&W with a supervisor named Lovepreet. The way Lovepreet spoke to customers was extremely rude and unprofessional. Instead of being polite or helpful, their rude attitude was dismissive and disrespectful, which made the visit very unpleasant. Good customer service is important in any restaurant, but unfortunately, this was not the case here. I truly hope the management addresses this behavior and train this supervisor to deal with customers nicely , because no customer deserves to be treated this way.Thank you!!

Atmosphere: 1

Food: 3

Service: 1

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