Dairy Queen Grill and Chill

428 Cumberland St N, Thunder Bay
(807) 346-0810

Recent Reviews

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Keegan M

Someone’s 4 year old child was walking around the kitchen area shoeless and hitting devices and kitchen equipment with a fly swatter. I genuinely wish I was making this up, I have no idea. Food was fine tho

Atmosphere: 1

Food: 4

Service: 3

Arlene Lockman

I ordered a salad with chicken. The lettuce barely covered the bottom of the container. The chicken and croutons were soggy because I guess they forgot to drain off the water. I asked them to change it. They were just going to recook the cut-up breaded chicken fingers and rinse off the lettuce and thrown on more croutons. I said no thanks, I'm not eating this, and I want a refund.......

I thought the other DQ on Southern Ave was bad, but this is sooooo bad. Didn't even try any ice MILK .......

Atmosphere: 1

Food: 1

Service: 1

Shelby's Shitzu

I ordered a salad with chicken. The lettuce barely covered the bottom of the container. The chicken and croutons were soggy because I guess they forgot to drain off the water. I asked them to change it. They were just going to recook the cut-up breaded chicken fingers and rinse off the lettuce and thrown on more croutons. I said no thanks, I'm not eating this, and I want a refund.......

I thought the other DQ on Southern Ave was bad, but this is sooooo bad. Didn't even try any ice MILK .......

Atmosphere: 1

Food: 1

Service: 1

John McLaurin

I went to use tap at the drive thru to pay for my order and the server rudely shoved the debit machine at me insisting I go through the prompts for “tipping”. I just want to tap, it’s fast food, no tip required. Stop it.

Atmosphere: 1

Food: 4

Service: 1

rick flair

Food was mid, extremely overpriced, place looks run down and old, the service was horrible, forgotten items and no customer service, don’t go here it should be shut down, all you get is arguments at the window for terrible food, would never go here

Atmosphere: 1

Food: 1

Service: 1

Ishika Mukherjee

The cake designs are amazing !!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

M. M.

Impressed by the amount of mix ins in our blizzards! Fast service. Happy with the fall flavours too.

Atmosphere: 5

Food: 5

Service: 5

Amanda Morrin

Went for icecream last night, my fam and most of the people i was with were all sick this morning

Atmosphere: 5

Food: 1

Service: 5

Kerry Landry

Great ice cream

Atmosphere: 5

Food: 5

Service: 5

Glen Wesley

Fast service and clean

Christian Taccone

Unfortunately they did not flip over the blizzard when I ordered

Trevor K

Refused to caption a cake because the saying on it wasn't "family friendly"... my family tends to disagree.

A M

Went for icecream last night, my fam and most of the people i was with were all sick this

Atmosphere: 5

Food: 1

Service: 5

Kat Garcia

Super clean bathrooms and very kind staff! Came in to use the restroom and get a cup of ice and everyone was very kind!

Atmosphere: 5

Service: 5

Melinda M

We waited 34 minutes to have our order taken and only two people ahead of us. They would take 1 order at a time cook it make everything give it to the person and then take the next order. It was hot out I have seizures and all I wanted was one ice cream and my husband a drink that he ended up giving to me because I was so dizzy by the time they got to us I was ready to pass out. I will never go back to this one the other one yes this one no they are rude and do not care they take their sweet time to make their drink it took 10minutes to make my husbands drink. It’s dirty they have broken windows the place looks ran down. My husband and I agreed we will never go back to Cumberland Dairy Queen ever go to the other one if you can the other one is clean and fully staff and ready to help you this one not a chance really upset I had to come home drink ice water and sit with ac and a fan on because they made me wait so long I have been fighting a seizure all evening due to leaving me in the heat standing without even water for 34 minutes. I will never go back to worried about my health.

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