Tim Hortons

310 Memorial Ave, Thunder Bay
(807) 345-4651

Recent Reviews

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Kunjesh Ramani

All time Favorite

Atmosphere: 5

Food: 5

Service: 5

Arvind Singh Sajwan

We went this outlet & enjoy our hot coffee.There were chairs outside for relaxation which is a good thing. Best location of Tim Horton.

Atmosphere: 3

Food: 5

Service: 4

Abit Jestine

The employee are really good, but they don't make the order you asked for. The previous day I got 2 egg and cheese farms sandwich and has brown they made the wrong sandwich or gave me the wrong order I called them they apologized and added my name in there book but today when I claimed it again they made the sandwich wrong šŸ˜…. It is a nice place just and friendly but they tend to not give you what you ordered

Atmosphere: 4

Food: 4

Service: 3

Ron Randhawa

Bad experience with ( PARiKSHA) she was too rude with me . She don’t know how to deal with customer service.

Atmosphere: 1

Food: 1

Service: 1

Amby

I was visiting from Toronto and the Tims from here is honestly the best I think I've ever had! Everything was so fresh and they really stack the sandwiches, the frozen drinks are perfect consistency, the hash browns were so crispy, the list goes on! The maple sauce they had is delicious!

Food: 5

SIMRAN WARRAICH

I’m a regular customer at this Tim Hortons and always order the same thing a plain croissant with egg and cheese. Today, for some reason, I was given a completely different bun, and when I asked about it, I was told (very rudely) that ā€œit only comes this way.ā€ Not only was that incorrect based on my regular experience, but the attitude and tone were completely uncalled for.
It’s disappointing to be treated like this as a loyal customer, especially first thing in the morning. Everyone has bad days, but basic courtesy should still be part of the service. I hope management takes this seriously and addresses both the quality control and customer service.

Yuvraj Singh

The girl working the night shift at the drive-thru was rude and rushed. I wasn’t even done ordering before she cut me off

My Kiddie Kulets

The service is really slow and waiting is long🄰

Atmosphere: 2

Food: 4

Service: 1

Brennan Posmituk

Quick service and got my order right, so I was happy

Atmosphere: 5

Food: 5

Service: 5

Melanie

Went through drive thru on an ebike (which is less like an actual bike & more like a moped) & was told that they won't serve me in the future because the owner's policy is cars only. No motorcycles, no mopeds, only enclosed vehicles.
If my vehicle is good enough to drive on the road with regular traffic, it should be good enough to go through a drive thru. I haven't encountered this issue with other places, so I guess I'll give people in 'unconventional vehicles' a heads up to avoid this place

Food: 4

Service: 1

deepak kulkarni

I recently visited the Tim Hortons on Memorial Ave, ordered the Egg & Cheese Farmer’s Wrap with scrambled eggs, and was surprised to receive one with bacon—quite disturbing as I’m a vegetarian and have never eaten bacon before. I drove back immediately and spoke with Mike and Sahil, who were just as shocked as I was; they promptly refunded my order and offered me a free wrap. While I appreciated their professionalism, empathy, and speedy resolution, I still had to make the extra trip back—hence my 4‑star review. What could have been a frustrating mix‑up turned into a commendable example of customer service.

Atmosphere: 5

Food: 4

Service: 5

Onkar Singh

I just got steep tea 5 minutes ago with 2 cream and 3 honey they didn’t stir at all. Not happy

Don Couper

Regular TH fare. Good coffee and breakfast options. Staff is quick and friendly.

Atmosphere: 3

Food: 4

Service: 4

Brian Villella

It was pretty quick and got my order perfect great job

Atmosphere: 5

Food: 5

Service: 5

Brendan Atkinson

Ordered a 3 milk 1 sugar, tried handing me a double double
Then proceeded to just switch the lid of the coffee and hand me the same coffee, whatever but cmon…

Food: 5

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