Yesterday was quite an experience for two senior ladies. We have lived and worked in downtown Toronto for all our working years, but we have never visited the lovely Windsor Arms. We had the opportunity as I had a medical appointment downtown and decided we would try it out. We saw the Tea Room as we entered and decided then and there that we would visit in the future for tea. The Gatsby Room was very nice, and we were pleasantly seated. Our waiter was attentive & polite. The Veggie Wellie was very good and left room for a nice dessert. However, the waiter informed us that they were not serving dessert as the freezer had broken down or was out of order or something to that effect. So no dessert! I wondered to myself as to how all the cakes, tarts and pies were preserved and being served in the tea room. I understand that would be a separate room, perhaps an order to specification but don't you think a nice place as the Windsor would offer a small plate of sweets or a reduced bill or a complimentary something....just very strange I thought. So, other than the dessert disappointment, everything was lovely.
Dave
The lobby and the restaurant are beautiful and worth visiting just for that. The food looked land tasted good. I think my pasta had a problem as I barely made it home before it had its undesired effect on my stomach. We did try to order dessert and after the server went off to order it, we were told that there were no desserts available. Literally no desserts - weird??? The server was good until it came time to order dessert then pay the bill. I had called Gatsby to tell them I wanted to use an expired Groupon there and was told that would be fine. When I booked it on OpenTable I also noted that. However when I tried to redeem that Groupon it led to multiple conversations with multiple people who tried in many ways to tell me I couldn't use it. So the server was good until it came to paying. I did tell them that we had an appointment in a half hour and it took us over 35 minutes to pay and leave. I had to pay the tip in cash because their machine wasn't working properly. However if you want to pay $6 for a glass of fountain coke 🙄 the restaurant is beautiful in a historical way so worth visiting. If I had time I would have ordered a latte and if they made those (who knows with no desserts 🤷🏻♂️) I may have recommended that over the ridiculously priced coke. Not to come across as a complainer as most of my posts here are very positive but the Gatsby is a beautiful restaurant that deserved better food and staff. Do enjoy that latte if it's available 😉
Joanne
Excellent experience. Staff extremely friendly and helpful. Dining room is stately and gorgeous. Food is delicious. Definitely going back.
Mark
Bumped our reservation by 30 minutes with only 1 hr notice. Then took over 1.5 hours to receive food. Asked several times to speak to a manager and no manager ever showed up. Very disappointing experience
David
Beautifully decorated elegant restaurant with attentive service. However the lunch menu was very limited and what I had was tasteless. Even the pavlova had overdone rock hard meringue. Pity the food was so bad otherwise it would be lovely.
Jonathan S
You should be ashamed of yourself, keeping the restaurant open during a wedding!
I'm beyond embarrassed about our dinner at Gatsby for my mother in laws 81st birthday.
Waited to be seated while they cleared the wedding party from the restaurant.
Can you believe during a wedding on a Saturday night, no manager, no owner was available. How is an establishment run this way?
With all the choices in Toronto, take your business more seriously. Close the restaurant during a wedding.
You ruined a special occasion with no regard.
Not only should you have comped our dinner, you should have offered my in laws a dinner on the house.
Respond on this platform so people can see if you actually care.
Karen
Beautiful historical decor enhances the dining experience. Live entertainment was a huge bonus! And service was attentive without a rushed attitude. Plenty of time given to take your time and enjoy. Food was all wonderful!
Michelle
We went for Summerlicious and stayed for the live music on Friday night. Highly recommend, the food was great, service was great and the live music was fantastic!
Richard Wilson
Went for dinner during Summerlicious, so set menu. Have been many times before. As always restaurant was clean and well setup. Staff were welcoming and friendly. We knew the menu before hand and were pleased with the options. Food was well prepared and everyone enjoyed their meal. Service was great. Nice cocktails menu and decent wine list. Had several vegans in the group and they had great meals not just some of the standard vegan offerings of salads and veggie burgers. Kitchen knows how to deal with vegan and vegetarian. Nice spot in yorkville area. Worth checking out.
Atmosphere: 5
Food: 5
Service: 5
JENNIFER
Fish and short rib overcooked...to the point that customer who ordered short rib only ate the vegetables and left the meat on the plate to be taken away. Fruit flies were flying around the table. Had to squish one on my salad plate and then wipe the dead bug off my fingers with a napkin. Lighting was extremely dim and difficult to see.
Never disappoints. Food is well thought of, from entree to main course to dessert. Servers are warm and accommodating. Ambience is always great—from the themed decor to the lighting and music. You always leave the place filled with memorable experience.
Mary
We were so pleased to have the opportunity to experience Gatsby during Summerlicious this month. We thoroughly enjoyed their specialty cocktails and the three course meal was delicious, with several options for each course. We enjoyed their mushroom soup with truffle, veal medallions, the mango dessert as well as the chocolate cake. Ashley took great care of us. A lovely dinner experience.
CHARLENE MARIE
Went to see Piano player with friends. Had Dinner before the show. Table service and good mixed crowd enjoying the music & themselves. 💃🏿🕺🏿 on the floor!
Atmosphere: 4
Food: 4
Service: 5
John
The food was very good and the ambience is very cozy. They had live music on Thursday night while we were there and it was amazing. Sean Jones with a great voice
souk
The room is beautiful with comfortable seating and interesting decor living up to the Gatsby name. Service was fantastic and food was very good. Almond French toast was very unique and tasty. Organic eggs + bacon was very good. I had the eggs Benny with peameal and it was also good. The only complaint was portion size. The restaurant could include more toast or home fries to make it more fulfilling. I left still hungry even after finishing my kids scraps that they didn't finish.
Yesterday was quite an experience for two senior ladies. We have lived and worked in downtown Toronto for all our working years, but we have never visited the lovely Windsor Arms. We had the opportunity as I had a medical appointment downtown and decided we would try it out. We saw the Tea Room as we entered and decided then and there that we would visit in the future for tea. The Gatsby Room was very nice, and we were pleasantly seated. Our waiter was attentive & polite. The Veggie Wellie was very good and left room for a nice dessert. However, the waiter informed us that they were not serving dessert as the freezer had broken down or was out of order or something to that effect. So no dessert! I wondered to myself as to how all the cakes, tarts and pies were preserved and being served in the tea room. I understand that would be a separate room, perhaps an order to specification but don't you think a nice place as the Windsor would offer a small plate of sweets or a reduced bill or a complimentary something....just very strange I thought. So, other than the dessert disappointment, everything was lovely.
The lobby and the restaurant are beautiful and worth visiting just for that. The food looked land tasted good. I think my pasta had a problem as I barely made it home before it had its undesired effect on my stomach. We did try to order dessert and after the server went off to order it, we were told that there were no desserts available. Literally no desserts - weird??? The server was good until it came time to order dessert then pay the bill. I had called Gatsby to tell them I wanted to use an expired Groupon there and was told that would be fine. When I booked it on OpenTable I also noted that. However when I tried to redeem that Groupon it led to multiple conversations with multiple people who tried in many ways to tell me I couldn't use it. So the server was good until it came to paying. I did tell them that we had an appointment in a half hour and it took us over 35 minutes to pay and leave. I had to pay the tip in cash because their machine wasn't working properly. However if you want to pay $6 for a glass of fountain coke 🙄 the restaurant is beautiful in a historical way so worth visiting. If I had time I would have ordered a latte and if they made those (who knows with no desserts 🤷🏻♂️) I may have recommended that over the ridiculously priced coke. Not to come across as a complainer as most of my posts here are very positive but the Gatsby is a beautiful restaurant that deserved better food and staff. Do enjoy that latte if it's available 😉
Excellent experience. Staff extremely friendly and helpful. Dining room is stately and gorgeous. Food is delicious. Definitely going back.
Bumped our reservation by 30 minutes with only 1 hr notice. Then took over 1.5 hours to receive food. Asked several times to speak to a manager and no manager ever showed up. Very disappointing experience
Beautifully decorated elegant restaurant with attentive service. However the lunch menu was very limited and what I had was tasteless. Even the pavlova had overdone rock hard meringue. Pity the food was so bad otherwise it would be lovely.
You should be ashamed of yourself, keeping the restaurant open during a wedding!
I'm beyond embarrassed about our dinner at Gatsby for my mother in laws 81st birthday.
Waited to be seated while they cleared the wedding party from the restaurant.
Can you believe during a wedding on a Saturday night, no manager, no owner was available. How is an establishment run this way?
With all the choices in Toronto, take your business more seriously. Close the restaurant during a wedding.
You ruined a special occasion with no regard.
Not only should you have comped our dinner, you should have offered my in laws a dinner on the house.
Respond on this platform so people can see if you actually care.
Beautiful historical decor enhances the dining experience. Live entertainment was a huge bonus! And service was attentive without a rushed attitude. Plenty of time given to take your time and enjoy. Food was all wonderful!
We went for Summerlicious and stayed for the live music on Friday night. Highly recommend, the food was great, service was great and the live music was fantastic!
Went for dinner during Summerlicious, so set menu. Have been many times before. As always restaurant was clean and well setup. Staff were welcoming and friendly. We knew the menu before hand and were pleased with the options. Food was well prepared and everyone enjoyed their meal. Service was great. Nice cocktails menu and decent wine list. Had several vegans in the group and they had great meals not just some of the standard vegan offerings of salads and veggie burgers. Kitchen knows how to deal with vegan and vegetarian. Nice spot in yorkville area. Worth checking out.
Atmosphere: 5
Food: 5
Service: 5
Fish and short rib overcooked...to the point that customer who ordered short rib only ate the vegetables and left the meat on the plate to be taken away. Fruit flies were flying around the table. Had to squish one on my salad plate and then wipe the dead bug off my fingers with a napkin. Lighting was extremely dim and difficult to see.
Restaurantji Recommends
Never disappoints. Food is well thought of, from entree to main course to dessert. Servers are warm and accommodating. Ambience is always great—from the themed decor to the lighting and music. You always leave the place filled with memorable experience.
We were so pleased to have the opportunity to experience Gatsby during Summerlicious this month. We thoroughly enjoyed their specialty cocktails and the three course meal was delicious, with several options for each course. We enjoyed their mushroom soup with truffle, veal medallions, the mango dessert as well as the chocolate cake. Ashley took great care of us. A lovely dinner experience.
Went to see Piano player with friends. Had Dinner before the show. Table service and good mixed crowd enjoying the music & themselves. 💃🏿🕺🏿 on the floor!
Atmosphere: 4
Food: 4
Service: 5
The food was very good and the ambience is very cozy. They had live music on Thursday night while we were there and it was amazing. Sean Jones with a great voice
The room is beautiful with comfortable seating and interesting decor living up to the Gatsby name. Service was fantastic and food was very good. Almond French toast was very unique and tasty. Organic eggs + bacon was very good. I had the eggs Benny with peameal and it was also good. The only complaint was portion size. The restaurant could include more toast or home fries to make it more fulfilling. I left still hungry even after finishing my kids scraps that they didn't finish.
Loading...