L'Espresso Bar Mercurio
321 Bloor St W, Toronto
(416) 585-2233
Recent Reviews
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*Always check your receipt*
I’ve been here 3-4 times. Sandwiches are above average. Coffee and latte also above average.
But the service? Well the sandwich and kitchen side is good, courteous and friendly. But when you get to the cashier and barista, totally different ball game. Not only the cashier make you feel like questioning yourself why you are here to bother her day with her indifferent attitude and 0 smile. Ok fine. But, the same cashier punch in the order incorrectly for 2 different times for two different visits, out of 4. For one time, I ordered sandwiches and a latte. You think she enter everything correctly. She handed you a number “80” (without even looking at you). And you wait. Sandwiches arrived 5 mins later. Awesome. But the latte never came. After 15 min, as you can see barista is not making any more drinks, you wonder and you ask the barista about the latte - “number 80?”
Barista checked - “there is no number 80 on screen” gesturing the screen that she has. You showed her the paper slip number 80, saying “but I got this from your machine”, “well, she (gesturing to the cashier) didn’t charge you for it” Puzzled, you gave the paper slip back to the cashier “but you gave me this?” “Oh I didn’t charge it. Do you want it now?” Realizing that you just wasted 15 min waiting for nothing, you said “ok” and left. But Wait - how much did you get charged? You won’t know as you were not offered the option of getting a receipt. No apologies, no explanation.
And you want in another time hopefully it was a one off. But you got the same experience. No smile. Indifferent. But you learned, because Before paying, you discovered yourself that there is the option there on screen saying “print” for receipt. (And you realize why you were not asked if you wanted a receipt) So you thought this time you have something to hold on to. She gave you the receipt with same elegance of being higher than you (Note: there is physically a platform or a step in there in the kitchen hence literally they are physically higher than you 😂). After some wait, you checked and, again, the order was wrong. That’s ok, because likely that’s the last visit to this cold place as if it is run by robots (hm…. Not really. Robots are more friendlier than this experience 😆)
Atmosphere: 3
Food: 4
Service: 1
I ordered a panini that wasn’t very tasty. The meat had a lot of fat on the edges.
Atmosphere: 4
Food: 3
Service: 5
Lovely cafe in the middle of Toronto. Reminded me of Europe. We stopped for a coffee and breakfast. Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Everything is average with a dash of fruit flies.
Atmosphere: 3
Food: 3
Service: 3
Delicious food, one of the best lattes I've ever had 😀
Atmosphere: 5
Food: 5
Service: 5
Pricey and lots of flies!
Atmosphere: 1
Food: 4
Service: 3
This place has such a beautiful, inviting vibe, with great service and friendly staff. The atmosphere is fantastic, truly memorable after just one visit. The coffee is good, though a bit on the expensive side.
I used a free coffee coupon from UofT graduate orientation. The coffee is just a hot brew coffee. The customer service was really bad because I used that free coffee coupon? The barista seems angry to me because she couldn’t take the cup out. It’s my first time to visit and it will be my last time. :((👎
Atmosphere: 3
Food: 2
Service: 1
An excellent cafe that offers many options. It's always busy so finding a table could be hard depending on the day or time. Very good food and drinks. It is expensive, especially the baked goods like cookies and so on. Arguably the best location for a cafe in downtown. Lots of UofT folks. Wonderful outdoor seating in the garden area.
Atmosphere: 5
Food: 5
Service: 5
Had to come on here for my cafe reviews because I like this place a lot. It’s in a convenient spot as I work at the university so not too far of a walk. The food is 4/5 because it’s either excellent (that one pistachio tart and that apple cake they have sometimes) or just meh (one of the sandwiches I had was not worth the $15). The workers here are always friendly and there’s one lady specifically who has top tier customer service but unfortunately I forgot to get her name.
Atmosphere: 5
Food: 4
Service: 5
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Sandwich 🥪
Coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
A good selection of sandwiches and pastry items. Prices are reasonable and location is quite convenient to meet up. My only complaint is it gets quite noisy when it’s packed.
Atmosphere: 3
Food: 4
Service: 4
We stopped in for breakfast before a visit to the ROM. We both ordered Eggs Florentine, and were told 3 or 4 minutes wait. Fine. Ten minutes later, one order was ready. And we waited a FURTHER 20 minutes for the second order. No apologies offered. The food was good, but I will not be going back.
We stopped in for breakfast before a visit to the ROM. We both ordered Eggs Florentine, and were told 3 or 4 minutes wait. Fine. Ten minutes later, one order was ready. And we waited a FURTHER 20 minutes for the second order. No apologies offered. The food was good, but I will not be going back.
The coffee and breakfast was amazing . It's a buzzing place on the street with excellent service .
Atmosphere: 5
Food: 5
Service: 5
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