Extremely rude front staff. Don’t have fresh slices.Very few options for vegetarians, nothing for vegans unless you order a whole pizza.
Food: 3
Service: 1
Mehdi Kalaei
The best customer service ever.
Atmosphere: 5
Food: 5
Service: 5
Lukas Scott
Really good pizza and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Garlic Bread
Ferdinand P. Filardo
Gotta say initially I was scared when they closed their prior location Just a couple blocks here up on Mount Pleasant.Pleasantly surprised, and happy, they opened up their new location. Which is that much more pleasant given Its newness, if that's a word. We pre-ordered by phone and was provided a time for pick up for arrival. These guys were spot on! And quite friendly I'll add. As you can see or not see I was unable to include any pictures. I was a bit remiss in snapping The requisite shots prior to la familia digging in. The kids had at it and everything went in a heartbeat and was gobbled up quickly? Anyways, on what we ordered ( Subtle self-pitch here but it was another deal closing little celebration)... It was a chicken feta spinach medium pizza for the wife and I, Also ordered a medium Hawaiian and the go-to cheese pepperoni, Oh and some chicken wings, lastly as a side, I got myself a panzarotti peperoni cheese and mushroom but of course. Needless to say, it was all good special shoutout or mention to their dipping sauce. And I speak to the tomato sauce which leans towards a marinara-esque flavour or taste... I know I know I'm butchering the English language. Please excuse my taking liberties. In sum highly recommended good food pretty good prices and friendly service?Cheers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Sauce, Medium
Alicia D
Absolutely wild to me that not one of the staff members there knew how to redeem a gift card.My partner ended up just paying for the whole order out of pocket, but that’s unacceptable.Please properly train your staff.
Service: 1
Fjorian Musaraj
Worst pizza i don't know how they prepare the terrible sauce , never buying here again and so expensive for medium
Atmosphere: 1
Food: 1
Service: 1
shane d
One of my favourite pizza shops. This store lives up to pizza nova’s expectations, always fresh toppings, always put together well and always made to your request. The staff are friendly every time I walk in we get a friendly greeting and a little conversation about the day (when they are not busy of course). Definitely will be going a life time customer of pizza nova and of this store as long as I live near it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Meat Supreme Pizza, Potato Wedges, Wings, Build Your Own 18 Jumbo Pizza, Hawaiian, Roasted Italian Wings, Garlic Bread
Malek T
Pizza dough and sauce as well as garlic bread were a bit bland for my taste. Would probably go for the spicy stuff next time.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Garlic Bread
Chris Smithson
Very solid pizza joint, but the panzerottis could be a little better value.
Atmosphere: 4
Food: 5
Service: 5
Reese Barkhuizen
Ordered a pizza, money taken from my credit card and pizza never delivered. No refund, no explanation.
Actually really good pizza and garlic bread, dasani water isn't great thoughWheelchair accessibility: Bathroom is wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Stephen Hatcher
Generally good pizza Although the staff was nothing but rude And acted like it was almost a favor to make the
Atmosphere: 1
Food: 3
Service: 1
Aliraza Noorani
The store person attitude is not good. Get angry and irritated by asking the price for pizza 2 times. Disgusting attitude. Never come to this store
Atmosphere: 1
Food: 1
Service: 1
Ama A
Went to go grab my pick up my order tonight. I got there early so I waited in my car, and an employee comes out for a smoke and i watch him pick his nose for over a minute. When i finally go in the restaurant, he follows inside and I wait to see if he'll wash his hands before he serves me but he doesn't. I left and didn't get my order. Avoid this location
Sofia Magos
Wish I could give 0 stars, the manager Yadi is extremely rude and doesn’t have any sense of customer service or compassion, he was yelling at his driver for making a mistake and was extremely demeaning! Regardless if he is the manager, you should never speak to your employees in a threatening manner, he was aggressive and should not be in that position. He told him he would charge him next time he made a mistake. This was an abuse of power and clearly this doesn’t seem like the first time either, he was very comfortable speaking in that sense in front of customers. It made me very uncomfortable to see him yelling and I am never coming back to this location.
Extremely rude front staff. Don’t have fresh slices.Very few options for vegetarians, nothing for vegans unless you order a whole pizza.
Food: 3
Service: 1
The best customer service ever.
Atmosphere: 5
Food: 5
Service: 5
Really good pizza and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Garlic Bread
Gotta say initially I was scared when they closed their prior location Just a couple blocks here up on Mount Pleasant.Pleasantly surprised, and happy, they opened up their new location. Which is that much more pleasant given Its newness, if that's a word. We pre-ordered by phone and was provided a time for pick up for arrival. These guys were spot on! And quite friendly I'll add. As you can see or not see I was unable to include any pictures. I was a bit remiss in snapping The requisite shots prior to la familia digging in. The kids had at it and everything went in a heartbeat and was gobbled up quickly? Anyways, on what we ordered ( Subtle self-pitch here but it was another deal closing little celebration)... It was a chicken feta spinach medium pizza for the wife and I, Also ordered a medium Hawaiian and the go-to cheese pepperoni, Oh and some chicken wings, lastly as a side, I got myself a panzarotti peperoni cheese and mushroom but of course. Needless to say, it was all good special shoutout or mention to their dipping sauce. And I speak to the tomato sauce which leans towards a marinara-esque flavour or taste... I know I know I'm butchering the English language. Please excuse my taking liberties. In sum highly recommended good food pretty good prices and friendly service?Cheers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Sauce, Medium
Absolutely wild to me that not one of the staff members there knew how to redeem a gift card.My partner ended up just paying for the whole order out of pocket, but that’s unacceptable.Please properly train your staff.
Service: 1
Worst pizza i don't know how they prepare the terrible sauce , never buying here again and so expensive for medium
Atmosphere: 1
Food: 1
Service: 1
One of my favourite pizza shops. This store lives up to pizza nova’s expectations, always fresh toppings, always put together well and always made to your request. The staff are friendly every time I walk in we get a friendly greeting and a little conversation about the day (when they are not busy of course). Definitely will be going a life time customer of pizza nova and of this store as long as I live near it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Meat Supreme Pizza, Potato Wedges, Wings, Build Your Own 18 Jumbo Pizza, Hawaiian, Roasted Italian Wings, Garlic Bread
Pizza dough and sauce as well as garlic bread were a bit bland for my taste. Would probably go for the spicy stuff next time.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Garlic Bread
Very solid pizza joint, but the panzerottis could be a little better value.
Atmosphere: 4
Food: 5
Service: 5
Ordered a pizza, money taken from my credit card and pizza never delivered. No refund, no explanation.
Restaurantji Recommends
Actually really good pizza and garlic bread, dasani water isn't great thoughWheelchair accessibility: Bathroom is wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Generally good pizza Although the staff was nothing but rude And acted like it was almost a favor to make the
Atmosphere: 1
Food: 3
Service: 1
The store person attitude is not good. Get angry and irritated by asking the price for pizza 2 times. Disgusting attitude. Never come to this store
Atmosphere: 1
Food: 1
Service: 1
Went to go grab my pick up my order tonight. I got there early so I waited in my car, and an employee comes out for a smoke and i watch him pick his nose for over a minute. When i finally go in the restaurant, he follows inside and I wait to see if he'll wash his hands before he serves me but he doesn't. I left and didn't get my order. Avoid this location
Wish I could give 0 stars, the manager Yadi is extremely rude and doesn’t have any sense of customer service or compassion, he was yelling at his driver for making a mistake and was extremely demeaning! Regardless if he is the manager, you should never speak to your employees in a threatening manner, he was aggressive and should not be in that position. He told him he would charge him next time he made a mistake. This was an abuse of power and clearly this doesn’t seem like the first time either, he was very comfortable speaking in that sense in front of customers. It made me very uncomfortable to see him yelling and I am never coming back to this location.