I ordered a Dubai chocolate latte, but they delivered a Dubai hot chocolate and wouldn't accept responsibility for their mistake.
Atmosphere: 2
Food: 4
Service: 1
Shadiya Shuail
If you love coffee and enjoy having it customized just the way you like, this place will make your wait so much more enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Cameron Lisk
This Second Cup is located in Sunnybrook Hospital in the Food Court. This photo is actually of the pizza vending machine there as well. I had one and it was amazing! I can't believe how good it was!! Fresh made too! And amazing machine from an amazing Hospital! Second Cup was awesome too! Fresh coffee, lots of excellent food and friendly staff! If you're in there stop by and visit!
Atmosphere: 5
Food: 5
Service: 5
D B
Worst customer service. Chinese guy made my iced coffee, filled it to the top and put the cover on and spilling all over the cup. Did not even dry it up, asked for napkins and pointed at the dispenser and said there it is man!! Oh well hope you get educated on how to treat customers.
Atmosphere: 1
Food: 2
Service: 1
Michael Lehrman
Good coffee and pastries in the Sunnybrook medical complex.
Food: 4
Service: 4
Alice Colody
Great coffee shop at Sunnybrook Hospital -good coffee and fresh pastries 🍰 23 hrs a day 😋 I love picking them up for my friend who is being treated in this hospital 🏥
Atmosphere: 4
Food: 5
Service: 5
Andrea Kassay
The owner is fantastic! Great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Sam Guy
Super service! The place was clean and we got our drinks fast
Atmosphere: 5
Food: 5
Service: 5
Glany Saldanha
All the items are somewhat expensive. Wanted to try their Sundae and their machine is not working since a month.
Received a rock solid fudge brownie that was asked for while my wife was in the hospital. I get some things might not be so lucrative or desirable however don't charge me $5 for a smaller than average brownie that is ALSO a rock and no longer a brownie.
Wilma Paulino
Worst customer services ever, manager is the most aggressive person I ever met
People like her should not be leaders or work in front of the public
sohailtoronto
Just arrived at second cup .. door was open and the cashier refused to service saying the store is closed. It's common courtesy to provide customer service, specially no one was behind ne. I drove 20 mins to get here .. very disappointed. Not coming back here again. It would have taken her 2 mins ....
DeepDishSpecial
Very friendly and kind customer service. Some of these recent reviews are nonsense as the ladies serving you drinks, pastries, and snacks are extremely kind and friendly. I tried the matcha here and it was absolutely delicious! Would highly reccome grabbing a beverage or food item from here while you're at sunnybrook!
M Ejaz
Their customer service is trash. Their prices are high for no reason. After ordering some food and coffee I asked the guy for a small hot cup of water and this waste of space greedy punk charged me $1 for it lol.
Always a good, strong cup of coffee here
Atmosphere: 5
Service: 5
I ordered a Dubai chocolate latte, but they delivered a Dubai hot chocolate and wouldn't accept responsibility for their mistake.
Atmosphere: 2
Food: 4
Service: 1
If you love coffee and enjoy having it customized just the way you like, this place will make your wait so much more enjoyable.
Atmosphere: 5
Food: 5
Service: 5
This Second Cup is located in Sunnybrook Hospital in the Food Court. This photo is actually of the pizza vending machine there as well. I had one and it was amazing! I can't believe how good it was!! Fresh made too! And amazing machine from an amazing Hospital! Second Cup was awesome too! Fresh coffee, lots of excellent food and friendly staff! If you're in there stop by and visit!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service. Chinese guy made my iced coffee, filled it to the top and put the cover on and spilling all over the cup. Did not even dry it up, asked for napkins and pointed at the dispenser and said there it is man!! Oh well hope you get educated on how to treat customers.
Atmosphere: 1
Food: 2
Service: 1
Good coffee and pastries in the Sunnybrook medical complex.
Food: 4
Service: 4
Great coffee shop at Sunnybrook Hospital -good coffee and fresh pastries 🍰 23 hrs a day 😋
I love picking them up for my friend who is being treated in this hospital 🏥
Atmosphere: 4
Food: 5
Service: 5
The owner is fantastic! Great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Super service! The place was clean and we got our drinks fast
Atmosphere: 5
Food: 5
Service: 5
All the items are somewhat expensive. Wanted to try their Sundae and their machine is not working since a month.
Restaurantji Recommends
Received a rock solid fudge brownie that was asked for while my wife was in the hospital. I get some things might not be so lucrative or desirable however don't charge me $5 for a smaller than average brownie that is ALSO a rock and no longer a brownie.
Worst customer services ever, manager is the most aggressive person I ever met
People like her should not be leaders or work in front of the public
Just arrived at second cup .. door was open and the cashier refused to service saying the store is closed. It's common courtesy to provide customer service, specially no one was behind ne. I drove 20 mins to get here .. very disappointed. Not coming back here again. It would have taken her 2 mins ....
Very friendly and kind customer service. Some of these recent reviews are nonsense as the ladies serving you drinks, pastries, and snacks are extremely kind and friendly. I tried the matcha here and it was absolutely delicious! Would highly reccome grabbing a beverage or food item from here while you're at sunnybrook!
Their customer service is trash. Their prices are high for no reason. After ordering some food and coffee I asked the guy for a small hot cup of water and this waste of space greedy punk charged me $1 for it lol.
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