Starbucks
$ • Coffee Shops
Hours:
1800 Sheppard Ave E, Toronto
(416) 495-0345
About Starbucks
Customers' Favorites
Pumpkin Cream Cheese Muffin
Topped with Chocolate Foam
Iced Lemon Loaf
Frappucino
Starbucks Reviews
Ratings
Menu
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Hours
| Monday | 7:30AM - 9:30PM |
| Tuesday | 7:30AM - 9:30PM |
| Wednesday | 7:30AM - 9:30PM |
| Thursday | 7:30AM - 9:30PM |
| Friday | 7:30AM - 9:30PM |
| Saturday | 7:30AM - 9:30PM |
| Sunday | 8:30AM - 7:30PM |
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Starbucks, the renowned coffee chain, offers a diverse customer experience across its various locations. At one store, the helpful and knowledgeable staff, such as Christian, provided excellent service by explaining the reward points system and offering alternative drink options like spring water when the requested items were unavailable. Customers appreciated the cheerful and positive manner of the staff, which made the experience more enjoyable.
However, the reviews also highlight instances where the customer service and supply management were not up to par. One customer had a frustrating experience when they ordered multiple lunch meals and coffee drinks, but the staff failed to provide the necessary bags and labels, instead handing over a tray, which caused inconvenience.
On the other hand, some customers had exceptional experiences, with baristas creating their "dream drink" and providing helpful suggestions. These positive experiences were greatly appreciated by the customers, who felt the need for Starbucks to recognize the efforts of their dedicated staff.
Overall, the reviews suggest that Starbucks' customer service and supply management can vary across different locations and occasions, with both positive and negative experiences reported by customers.