I was craving a veggie patty sub from Subway today, but they were completely out of stock—super frustrating for a vegetarian option that’s supposed to be a staple.The staff(not their problem btw) just shrugged it off like it was no big deal, offering a lame Veggie Delite instead, which feels like a salad in bread with zero substance.This happens way too often with Subway’s supply issues, especially in Canada where veggie patties vanish randomly despite being on the menu. Won’t be back anytime soon—1 star! 😡
Food: 1
Service: 1
Sophia
grabbed a quick lunch here and was amazed by how organized the service was. Even during rush hour the staff handled orders quickly and politely. The sandwich was neatly made and packed perfectly for takeout. Fresh ingredients and friendly smiles make this place stand out from other fast-food chains.
Atmosphere: 5
Food: 5
Service: 5
SunE
Got the piri-piri chicken sub and the Italian BMT. Both subs were made well, the only issue was that i asked for it to be toasted and both subs weren't toasted. The piri-piri chicken was shredded and the consistency is like flaked tuna. I was expecting whole pieces of chicken so that was a surprise. Overall the subs were good.
Atmosphere: 4
Food: 4
Service: 4
Kaushal Patel
I don't understand why you need to serve stale bread when it cost less than 20 cent.
Jen Yoo (JellyJen_)
Had a bite of one of the two cookies you get as a combo and it was so dry stale hard I showed her how bad it was and just asked for a bag of chips. She wouldn’t offer chips instead and I just ended up throwing away both cookies. I feel like customers satisfaction would’ve been more valuable than a bag a small chips tbh
Atmosphere: 3
Food: 1
Service: 1
Maliha Jangda
Horrible service and quality of food. This location is one of the worst. They gave me the wrong order, I’m literally allergic to tomatoes and they added tomatoes. Could have been sent to the hospital if I didn’t catch it. And they have roaches.
Atmosphere: 1
Food: 1
Service: 1
Lucky Bryan
A subway in Toronto hot summer without Air conditioning. Crazy times we live in. 200-400k businesses. Imagine being an employee here arriving to Canada and working in the heat. This is our Canada
SangHyun Lim
Gets the job done
Atmosphere: 5
Food: 5
Service: 5
Jungho lee
They do not follow your instructions on online orders. The subs are always not toasted and they put whatever sauce and toppings they want.
Atmosphere: 1
Food: 1
Service: 1
Cheques Chaser
After almost 12 yrs of visiting this location I’m officially done. I placed an order on Sunday July 20th at 2:06 pm through the app my bread of choice was herbs & cheese toasted. The lady made my sandwich on plain bread without my consent i was like whatever, when i got home after my first bite i noticed the sandwich wasn’t toasted. I went back to the store she first lied that she did toasted my bread that she can show me the camera recording then later said I did not choose the toast option in the app which is automatic unless you choose no toast. Whoever owns this franchise you officially lost one of your long time customer. Bye
I had best experience with this location #server # Poonam
Atmosphere: 5
Food: 5
Service: 5
Nishi patel
The staff is sooo good I am coming here since one year but today when I came here was no A/C and how your staff is working here Mr. Owner …. Please atleast provide them cool air in these humid atmosphere….
Atmosphere: 1
Food: 5
Service: 5
Prem Makvana
Fresh ingredients, quick service, and customizable subs made by Poonam, Subway never disappoints. Perfect for a healthy, tasty meal on the go!!!
Atmosphere: 5
Food: 5
Service: 5
Raman Brar
Great customer service and quick service
Atmosphere: 5
Food: 5
Service: 5
P K
This specific location used to make great subs, but the last 6 months or so, it has gone completely downhill.
Look how they made my second last order. How are we paying $10 for this????
The final straw was my last order, which was made incorrectly (forgot the cheese and sauces), but it also had a live bug (see video).
When I contacted Subway customer support to get a refund, they just completely ignored me and kept marking the case as resolved. It's been three weeks and still no resolution. I will be charging back with my credit card company.
Will no longer give Subway any business, especially with Firehouse Subs and Jersey Mike's in town.
I was craving a veggie patty sub from Subway today, but they were completely out of stock—super frustrating for a vegetarian option that’s supposed to be a staple.The staff(not their problem btw) just shrugged it off like it was no big deal, offering a lame Veggie Delite instead, which feels like a salad in bread with zero substance.This happens way too often with Subway’s supply issues, especially in Canada where veggie patties vanish randomly despite being on the menu. Won’t be back anytime soon—1 star! 😡
Food: 1
Service: 1
grabbed a quick lunch here and was amazed by how organized the service was. Even during rush hour the staff handled orders quickly and politely. The sandwich was neatly made and packed perfectly for takeout. Fresh ingredients and friendly smiles make this place stand out from other fast-food chains.
Atmosphere: 5
Food: 5
Service: 5
Got the piri-piri chicken sub and the Italian BMT. Both subs were made well, the only issue was that i asked for it to be toasted and both subs weren't toasted. The piri-piri chicken was shredded and the consistency is like flaked tuna. I was expecting whole pieces of chicken so that was a surprise. Overall the subs were good.
Atmosphere: 4
Food: 4
Service: 4
I don't understand why you need to serve stale bread when it cost less than 20 cent.
Had a bite of one of the two cookies you get as a combo and it was so dry stale hard I showed her how bad it was and just asked for a bag of chips. She wouldn’t offer chips instead and I just ended up throwing away both cookies. I feel like customers satisfaction would’ve been more valuable than a bag a small chips tbh
Atmosphere: 3
Food: 1
Service: 1
Horrible service and quality of food. This location is one of the worst. They gave me the wrong order, I’m literally allergic to tomatoes and they added tomatoes. Could have been sent to the hospital if I didn’t catch it. And they have roaches.
Atmosphere: 1
Food: 1
Service: 1
A subway in Toronto hot summer without Air conditioning. Crazy times we live in. 200-400k businesses. Imagine being an employee here arriving to Canada and working in the heat. This is our Canada
Gets the job done
Atmosphere: 5
Food: 5
Service: 5
They do not follow your instructions on online orders. The subs are always not toasted and they put whatever sauce and toppings they want.
Atmosphere: 1
Food: 1
Service: 1
After almost 12 yrs of visiting this location I’m officially done. I placed an order on Sunday July 20th at 2:06 pm through the app my bread of choice was herbs & cheese toasted. The lady made my sandwich on plain bread without my consent i was like whatever, when i got home after my first bite i noticed the sandwich wasn’t toasted. I went back to the store she first lied that she did toasted my bread that she can show me the camera recording then later said I did not choose the toast option in the app which is automatic unless you choose no toast. Whoever owns this franchise you officially lost one of your long time customer. Bye
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had best experience with this location
#server # Poonam
Atmosphere: 5
Food: 5
Service: 5
The staff is sooo good I am coming here since one year but today when I came here was no A/C and how your staff is working here Mr. Owner …. Please atleast provide them cool air in these humid atmosphere….
Atmosphere: 1
Food: 5
Service: 5
Fresh ingredients, quick service, and customizable subs made by Poonam, Subway never disappoints. Perfect for a healthy, tasty meal on the go!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and quick service
Atmosphere: 5
Food: 5
Service: 5
This specific location used to make great subs, but the last 6 months or so, it has gone completely downhill.
Look how they made my second last order. How are we paying $10 for this????
The final straw was my last order, which was made incorrectly (forgot the cheese and sauces), but it also had a live bug (see video).
When I contacted Subway customer support to get a refund, they just completely ignored me and kept marking the case as resolved. It's been three weeks and still no resolution. I will be charging back with my credit card company.
Will no longer give Subway any business, especially with Firehouse Subs and Jersey Mike's in town.
Food: 1
Service: 1
Loading...