I bought 2 desserts, a foot long chocolate chip cookie and a foot long churro. The churro was stale, so I tried to return the product and get a refund, and the employee confirmed that she knows how to do a refund but is not allowed to give refunds as per management. I just don't understand how a business can take a person money and NOT provide refund due to poor quality of product and service.
Customers dine in at night and the washroom is blocked off restaurants are not supposed to do when there's a certain a mount of seating (tables) in the restaurant.
This review has been written due to Subway poor ability to provide good quality product(s) and service to customers during their operational hours.
Atmosphere: 3
Food: 4
Service: 4
JAY BRAHMBHATT
The old chinese lady don’t even take a minute to answer the customer questions and reply arrogantly. I had bad service experience would not suggest.
Service: 1
Rutvik Patel
I want to commend Poonam, a sandwich artist at Subway, for her exceptional customer service. She was friendly, attentive, and made my sandwich exactly as I requested. Her positive attitude and professionalism really stood out, making my visit enjoyable. Thank you, Poonam, for the great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Moe
Extremely disappointed with their sneaky practices. Every time Subway offers a BOGO deal for footlong sandwiches, this location conveniently makes footlongs "unavailable," effectively dodging the promotion. It's incredibly frustrating and feels deceitful. I even reached out to them directly, and they falsely assured me the issue would be resolved—but nothing changed. If you value transparency and fairness, I’d suggest avoiding this location. This is not the way to treat loyal customers!
Atmosphere: 1
Food: 1
Service: 1
Mercenary Films
Whoever was working today at 4 :20 in the morning Sunday, November 17th has to be on the spectrum. It doesn't know how to treat customers
Atmosphere: 1
Food: 1
Service: 1
H Kaur
Worst subway I have ever tried. Specially customer service is 10/0. There was one Chinese lady she was so rude. Asked to put more sauce she just denied.
Atmosphere: 1
Food: 1
Service: 1
Khashayar
Just hire more people the wait time is ridiculous every time
Gart J
I dont want to be racist but this is pure observation. Persian servers were rude but very efficient. They get the job done quickly. But since brown people started working here every time I order they always get it wrong. Food is always cold. It took them 30 mins to make it. I ordered today online and it says in the app that it’s ready but when I came to pick it up, it’s not even ready yet. Not coming back here til you get your crew decent. What’s the point of getting fast food if we still need to wait more than 30 mins
Abdalla Alwi Bafagih
Nice clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
ARDA
Good spot to get something to eat especially late night
Extremely satisfied with the service received by Dip at this location. Highly professional.
Atmosphere: 5
Food: 5
Service: 5
Nikisha Dhankhar
They didn’t put cheese for online order also , tomato and onions missing, usually I don’t write reviews but this is really not expected from subway .
Amandeep Singh
I ordered two footlong subway and asked for black olives on the side but the sandwich artist refused to provide anything on the side. Worst subway. I am not coming again over here. All subways I order give anything on the side happily.Good for u guys I eat subway each weekend. You lost a loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Jacob Granada
Sam is good worker very friendly
Kid-friendliness: Sam is nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew
Vamsi N
I ordered a footlong without cheese. But when I got there, the lady said she put cheese on it. She took the stuff out and used the same bread, saying they couldn't use another one. That's just messed up, man. They got my order wrong twice, and the service was terrible. I'm never going back there again.
I bought 2 desserts, a foot long chocolate chip cookie and a foot long churro. The churro was stale, so I tried to return the product and get a refund, and the employee confirmed that she knows how to do a refund but is not allowed to give refunds as per management. I just don't understand how a business can take a person money and NOT provide refund due to poor quality of product and service.
Customers dine in at night and the washroom is blocked off restaurants are not supposed to do when there's a certain a mount of seating (tables) in the restaurant.
This review has been written due to Subway poor ability to provide good quality product(s) and service to customers during their operational hours.
Atmosphere: 3
Food: 4
Service: 4
The old chinese lady don’t even take a minute to answer the customer questions and reply arrogantly. I had bad service experience would not suggest.
Service: 1
I want to commend Poonam, a sandwich artist at Subway, for her exceptional customer service. She was friendly, attentive, and made my sandwich exactly as I requested. Her positive attitude and professionalism really stood out, making my visit enjoyable. Thank you, Poonam, for the great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Extremely disappointed with their sneaky practices. Every time Subway offers a BOGO deal for footlong sandwiches, this location conveniently makes footlongs "unavailable," effectively dodging the promotion. It's incredibly frustrating and feels deceitful. I even reached out to them directly, and they falsely assured me the issue would be resolved—but nothing changed. If you value transparency and fairness, I’d suggest avoiding this location. This is not the way to treat loyal customers!
Atmosphere: 1
Food: 1
Service: 1
Whoever was working today at 4 :20 in the morning Sunday, November 17th has to be on the spectrum. It doesn't know how to treat customers
Atmosphere: 1
Food: 1
Service: 1
Worst subway I have ever tried. Specially customer service is 10/0. There was one Chinese lady she was so rude. Asked to put more sauce she just denied.
Atmosphere: 1
Food: 1
Service: 1
Just hire more people the wait time is ridiculous every time
I dont want to be racist but this is pure observation. Persian servers were rude but very efficient. They get the job done quickly. But since brown people started working here every time I order they always get it wrong. Food is always cold. It took them 30 mins to make it. I ordered today online and it says in the app that it’s ready but when I came to pick it up, it’s not even ready yet. Not coming back here til you get your crew decent. What’s the point of getting fast food if we still need to wait more than 30 mins
Nice clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Good spot to get something to eat especially late night
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extremely satisfied with the service received by Dip at this location. Highly professional.
Atmosphere: 5
Food: 5
Service: 5
They didn’t put cheese for online order also , tomato and onions missing, usually I don’t write reviews but this is really not expected from subway .
I ordered two footlong subway and asked for black olives on the side but the sandwich artist refused to provide anything on the side. Worst subway. I am not coming again over here. All subways I order give anything on the side happily.Good for u guys I eat subway each weekend. You lost a loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Sam is good worker very friendly
Kid-friendliness: Sam is nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew
I ordered a footlong without cheese. But when I got there, the lady said she put cheese on it. She took the stuff out and used the same bread, saying they couldn't use another one. That's just messed up, man. They got my order wrong twice, and the service was terrible. I'm never going back there again.
Atmosphere: 3
Food: 1
Service: 1
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