Tim Hortons

20 Eglinton Ave W, Toronto
(416) 481-7578

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Recent Reviews

Deena is extremely disrespectful and when spoken to, she has an attitude and does not listen to anything trying to be explained to her. Also, when asked for her name, she was like how about you just take my name tag. Aishur is terrible, when explained what was going on, she started speaking a different language to the other girl in front of my friend and I. Also, when asked where is the garbage can, we asked if she could put it in the garbage can they have, she threw the garbage...
My visit to Tim Hortons at 20 Eglinton Ave was outstanding. The team, especially cashier Deena, provided friendly and efficient service that truly brightened my day. Every detail was perfect—from warm smiles to prompt service. This is by far the best Tim Hortons I have ever experienced—highly recommended!
Edit: I met with the manager, Laarni, who helped me resolve some issues. She is very competent, professional, and I appreciate her efforts. I wish I could say the same for the CS agents at HQ.

At 4:15 PM on Wednesday, November 6, I tried to place a mobile order only to be met with the message "Store is not accepting digital orders at this time."

This is particularly frustrating as the store's closing time is 6:30 PM, plus, there...

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