Tim Hortons

4025 Yonge St Suite 129, North York
(416) 222-4975

Recent Reviews

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Ishanpreet Kaur

The tall guy upfront is so rude. He literally can’t talk in a polite manner. I have been at this location so many times , and he has been rude to me every single time , not sure why?
Rest of the crew is always so good!!

Loveneet Sandhar

I’ve ordered the same meal—croissant with hashbrown, chipotle sauce, lettuce, and tomatoes—multiple times from this location. Every single time, there’s been an issue. I’ve requested it to be grilled, and I was told they don’t offer that—fine, I accepted that. But today was the last straw.

The croissant I received was an absolute mess—sloppy and poorly put together. On top of that, when I asked for napkins, I was given just two. Seriously? That’s basic customer service.

And it didn’t end there. I also ordered a steeped tea, which was barely warm—maybe 30% hot. For a morning order, this is unacceptable. Mornings set the tone for the entire day, and when you’re in a rush and skip breakfast at home, at least your coffee or tea should be perfect. But instead, this ruined my whole mood.

What’s worse is the attitude of the staff. They look like they don’t want to be there, as if they’re just dragging themselves through the day for the paycheck. No smile, no courtesy, and a consistently careless attitude. Wrong orders seem to be the norm here.

As someone who works at Tim Hortons myself, I know what proper service looks like—and this is not it. At my location, we genuinely care about the customer experience. But this place? It’s the complete opposite.

If the staff here are so unhappy, maybe it’s time to rethink whether this location should even stay open. Don’t ruin someone’s day just because you don’t want to do your job. It’s beyond disappointing. If I could give a negative rating, I absolutely would.

I usually stay quiet and try to leave positive reviews, but enough is enough. This location needs serious improvement—both in food quality and staff attitude.

Sakshi

Cooperative staff and fast service

Ashmeet Singh

So guys i ordered an iced coffee with extra cream but i wanna ask you that does it looks like it's have extra cream? It's tastes like an brown sugary water .

Jean

Love the friendly staff & fast service here🤍

diana b

Thanks for always starting my day off right. Hard working and friendly staff.

Sam girgis

From the moment I walked in, I was impressed. The staff greeted me with a smile and made me feel right at home. The service was top-notch—quick, helpful, and kind. The display was packed with a beautiful selection of fresh, delicious baked goods. You can really tell they take pride in their work. Highly recommended!

Frances Geraldine Azcueta

The ambiance is friendly. Staffs attend their customers with a bright smile. Awesome guys! Keep it up.!!

Atmosphere: 5

Food: 5

Service: 5

alissa robichaud

Very slow do not come here

Atmosphere: 1

Food: 1

Service: 1

Karen Escourse

Quickly service with my food and coffee. They ready my order on iPhone and tap my Tim rewards. And one of them sign thank you !! Cheerful! 😀

Atmosphere: 5

Food: 5

Service: 4

Uday Malhotra

The person who prepare food to eat is very rude. Never ever give good vibes when he gives the order.

Atmosphere: 1

Food: 2

Service: 1

Geo t George

Slowest Tim ever. I always order and atleast have to wait 15 mins just to get a steap tea. I thought many times not to put review after buying each time but this is too much now.

ahmed slah

indescribable

Atmosphere: 5

Food: 5

Service: 5

Vipul S

Staff is so polite and friendly

Atmosphere: 5

Food: 5

Service: 5

Hardeep Kaur Sher Gill

My experience was not good because whenever I want to order something they always do not have it.

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