Appreciate them being open at 11pm so I could grab a coffee before my trek home. Better than expected for the late hour!
Atmosphere: 5
Food: 5
Service: 5
Jashan sidhu
Not my morning to start with this Get your staff trained
Atmosphere: 1
Food: 1
Service: 1
Ritika
I had a terrible experience with the supervisor at this franchise. It wasn’t about the food, but the way the supervisor treated customers. When I politely requested to have my pastry warmed, she started shouting at me. Such rude and disrespectful behavior is completely unacceptable.
I will never visit this place again and will advise my friends to avoid it as well. This incident occurred on the evening of November 29th.
Service: 1
Jenida Ponnuthurai
I ordered the medium steep tea from the fresh pot but the lady who told herself Supervisor refused to give from fresh pot and she refunded. I should give no stars but there was no option for no stars. They were very rude to me and refunded. I asked manager number to contact they were refused to give and showed bad attitudes towards me. I would like to bring this issue to the owner that this kind of attitudes reduse the customers. Please take action before loose the all customers.
Atmosphere: 1
Food: 1
Service: 1
Deyan Ruggieri
I'm tired of how lackluster Tim's has gotten in recent years. It's 7pm on a Sunday November 10th evening and I ordered a large double double coffee with chocolate and roasted hazelnut syrup. I'm paying extra money on top of a regular coffee for that. Very simple order. And yet, sure enough, no flavored syrup in my coffee. This has happened all too often at this point where orders are just wrong. They're bleeding us dry of our money at this point. What am I paying for? If you're not going to add any flavored syrup then why am I paying extra for it? Just a disgraced franchise at this point.
Atmosphere: 5
Food: 1
Service: 1
radhika khurana
I am very disappointed with there services. Every modification for my drink that I gave was not met. The staff is ignorant and has no etiquettes. The staff does not understand english. I specifically told them to put full pumps in the drink but they only gave me 1 pump. When I asked them they started defending themselves and said they put the whole thing in even after I told her that this is very bitter. My brownie wasn’t warmed up when I asked them to. My iced cap didn’t had any whip which comes with the drink. I ordered 5 tim bits they gave me 4.
When I asked them to put more syrup in it the girl (she was a Mohammedan girl) started saying that has all the syrups in it. And instead of giving me all the syrups extra, she just gave me one. They are NOT doing a FAVOUR on us by giving us our order. Highly disappointed, this place deserves to get shut down.
The worst Tim Hortons I have come across till now.
Atmosphere: 1
Food: 1
Service: 1
Yashleen Batth
Customer service is very poor. I did a mobile order . My order was ready but nobody was there to hand over my pizza.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza
Dhruv Punjabi 65
Bro: bad food, no sauce on a sandwich😭 plus took 15 minutes for my mobile order when it wasn’t even crowded. The new black lady is a disaster
Food: 1
Service: 1
Harshdeep Singh
One of the worst Tim hortons. No customer service ordered vanilla latte and for 15 minutes. Not recommended worst quality food.
I recently buy a steeve tea its totally cold i said to staff but one boy is very nice they accept their mistake but another lady came to me and said no we are serving this way…. I said usually i buy they refuse and again give me the cold one and the wat of talking is too rude what she is expecting we are paying bro not buying the free one. They spoil my rest of the mood.
Food: 1
Service: 1
Harmesh Vasdev
Busiest place and offers no food, excellent
Atmosphere: 2
Food: 1
Service: 3
Jasdeep Kaur
Small restaurant with limited options on food. However it is at a very convenient location for people taking GO train. Staff were courteous and efficient. Huge line but got my order fairly quickly.
Food: 4
Ravneet Kaur2
worst customer service doesn’t have any senses how to treat customers today (10 15 pm )one black women one indian girl wearing mask doesn’t have sense how to deal with a customer as well don’t know how to take order shitty attitude.Instead helping me black women arguing with me and the girl in a mask she is ignoring I am gonna attach photo down thanks.
Appreciate them being open at 11pm so I could grab a coffee before my trek home. Better than expected for the late hour!
Atmosphere: 5
Food: 5
Service: 5
Not my morning to start with this
Get your staff trained
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience with the supervisor at this franchise. It wasn’t about the food, but the way the supervisor treated customers. When I politely requested to have my pastry warmed, she started shouting at me. Such rude and disrespectful behavior is completely unacceptable.
I will never visit this place again and will advise my friends to avoid it as well. This incident occurred on the evening of November 29th.
Service: 1
I ordered the medium steep tea from the fresh pot but the lady who told herself Supervisor refused to give from fresh pot and she refunded. I should give no stars but there was no option for no stars. They were very rude to me and refunded. I asked manager number to contact they were refused to give and showed bad attitudes towards me. I would like to bring this issue to the owner that this kind of attitudes reduse the customers. Please take action before loose the all customers.
Atmosphere: 1
Food: 1
Service: 1
I'm tired of how lackluster Tim's has gotten in recent years. It's 7pm on a Sunday November 10th evening and I ordered a large double double coffee with chocolate and roasted hazelnut syrup. I'm paying extra money on top of a regular coffee for that. Very simple order. And yet, sure enough, no flavored syrup in my coffee. This has happened all too often at this point where orders are just wrong. They're bleeding us dry of our money at this point. What am I paying for? If you're not going to add any flavored syrup then why am I paying extra for it? Just a disgraced franchise at this point.
Atmosphere: 5
Food: 1
Service: 1
I am very disappointed with there services. Every modification for my drink that I gave was not met. The staff is ignorant and has no etiquettes.
The staff does not understand english. I specifically told them to put full pumps in the drink but they only gave me 1 pump. When I asked them they started defending themselves and said they put the whole thing in even after I told her that this is very bitter. My brownie wasn’t warmed up when I asked them to. My iced cap didn’t had any whip which comes with the drink. I ordered 5 tim bits they gave me 4.
When I asked them to put more syrup in it the girl (she was a Mohammedan girl) started saying that has all the syrups in it. And instead of giving me all the syrups extra, she just gave me one. They are NOT doing a FAVOUR on us by giving us our order.
Highly disappointed, this place deserves to get shut down.
The worst Tim Hortons I have come across till now.
Atmosphere: 1
Food: 1
Service: 1
Customer service is very poor. I did a mobile order . My order was ready but nobody was there to hand over my pizza.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza
Bro: bad food, no sauce on a sandwich😭 plus took 15 minutes for my mobile order when it wasn’t even crowded. The new black lady is a disaster
Food: 1
Service: 1
One of the worst Tim hortons. No customer service ordered vanilla latte and for 15 minutes. Not recommended worst quality food.
Atmosphere: 1
Food: 1
Service: 1
I literally got my order in like 5 seconds
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently buy a steeve tea its totally cold i said to staff but one boy is very nice they accept their mistake but another lady came to me and said no we are serving this way…. I said usually i buy they refuse and again give me the cold one and the wat of talking is too rude what she is expecting we are paying bro not buying the free one. They spoil my rest of the mood.
Food: 1
Service: 1
Busiest place and offers no food, excellent
Atmosphere: 2
Food: 1
Service: 3
Small restaurant with limited options on food. However it is at a very convenient location for people taking GO train. Staff were courteous and efficient. Huge line but got my order fairly quickly.
Food: 4
worst customer service doesn’t have any senses how to treat customers today (10 15 pm )one black women one indian girl wearing mask doesn’t have sense how to deal with a customer as well don’t know how to take order shitty attitude.Instead helping me black women arguing with me and the girl in a mask she is ignoring I am gonna attach photo down thanks.
Bad customer service
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