I forgot my bag at this place and was already walking towards my house and then I saw one of the lady waiters running towards me passing at least couple blocks. I really appreciate the stuff doing that for me!
Atmosphere: 5
Service: 5
Jennifer
Worst customer service I've ever experienced. We called in advance to make a reservation and they never mentioned the 20% gratuity for a large group. They only mentioned it when we got there. We sat down anyway but it got worse from there. One of our friends had a tumbler with her to take her medication but they said they have to confiscate it because they don't allow "outside drinks". We told the server it's just water with powder but they said drink it outside and come back. Our friend even showed them the pills she has to take and said she can just drink it all in 1 minute but they said no!? We couldn't believe this and we didn't want to stay here anymore so we just got up and left. What a shockingly hostile, inflexible and unaccommodating restaurant. We will never come back here. Can't believe the 4+ star reviews.
Service: 1
Sugafull 27
We were a group of 11 who left the place right after being seated with uncomfortable service.One friend had her own water in her own tumbler to take some medications. But the server came rushing and asked her that they dont allow outside drinks. We told her it’s only water and she needs to take her medicines and we even showed her medicines. But the server repeated that they dont allow outside drinks and asked her to take the pills OUTSIDE. Lol?????? Our friend told her it wont take more than a minute to take the pills but the server kept insisting her to leave the restaurant and come back. This sounded so ridiculous.Also when we called them to book the table they never mentioned about the 20% gratitude but when we arrived at the resto they suddenly said they mentioned it to us on the phone. ?? Im not deaf. Anyway we all understood the gratitude but with such attitude with 0 understanding for even taking medication with a drink inside the restaurant is not allowed and it has to happen “outside”? Unbelievable and ridiculous.We gradually felt super irritated and uncomfortable. What really upset us more was that the server took our friends’ tumblers. She could have asked us to put it away or something but she just took them away from us and kept them behind their cashier lollllll never seen a restaurant where they take away your own belongings and force you to go outside and drink your whatever water/pills that is. We all felt like never coming back here again so all agreed to leave.There are many many other bars and restaurants on the same street and on every block in dt. There was no need for spending our hard earned money for places like this. We went to another restaurant that’s 3 min away from this place.
Atmosphere: 1
Food: 1
Service: 1
physique20
5 stars for everything except the prices. They went up and now I think it’s ridiculous to pay what we have to pay for TWO pieces of shrimp on a skewer. BUT, I pay anyways because the food is soooo delicious. Trust me, I’m a foodie. I’ve been eating here for 8+ years.Wheelchair accessibility: Not accessible. One flight of stairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kinako Mochi Ice Cream, Dorayaki Matcha Ice Cream, Gyoza, Yakitori Don SP, Mochi, Zakkushi Set
Byron Nidaye
Taste better when the chef not that busy. Tbh, taste better than TORIKAZE in Shanghai. Worth the price.
From left to the right, the first one is toooooo salty. Don't know what happened to make it tooooo salty. The third one was so-so; the sauce wasn't that match.The oden soup is very sweet and salty. The "fish cake" is too soft, I guess it has been sank in the soup for so long. The white radish absorb so many soup and it becames so sweet and salty. Don't recommend the oden soup.Except for all this, the environment and customer service is nice. Servers will greeting you when you came and left.Also, kind of expensive though. A set of izakaya and oden soup is up to $40.
Atmosphere: 5
Food: 3
Service: 5
Toronto Gal
I’ve been a regular here for years and never left a review but here I am.I’d loved Zakkushi. Not anymore.Somehow all their meat was gamy. It smelled. Whenever I ordered chicken skin they always asked extra crispy. Although I asked for extra crispy, it wasn’t crispy at all and they forgot to season it.Premium beef tongue, me maki, everything was gamy. Disappointment.
Atmosphere: 4
Food: 2
Service: 3
ThermoFlask
They should change name from Zakkushi to Xai-kushi. They play Chinese background music. Seriously?The service and food have consistently been excellent every time I've visited, though I must admit the choice of background music wasn't quite to my taste.
High quality ingredients, freshly prepared, great drinks, top notch service.
Atmosphere: 5
Food: 5
Service: 5
Brendan Asusa
Great food great atmosphereOne of best japanese tapas food place in
Atmosphere: 5
Food: 5
Service: 5
Hrd R
Attempted to dine here at 5:40 PM with our toddler, only to be met with outright discrimination. Despite a clear view of empty tables and others patiently waiting, the waitress, upon noticing our child, coldly declared no availability—no explanation, no wait time, just a blunt and baseless rejection. This wasn't just poor service; it was a clear display of unwelcomeness and bias against families with children. Absolutely unacceptable and downright disgusting behavior! A restaurant's job is to serve customers, not judge their suitability based on age. We were looking for a nice family dinner, not to be shamed and turned away at the door. Will never return and will make sure our community knows of this appalling experience. Families beware!
Atmosphere: 1
Food: 1
Service: 1
Johnny Tango
Cold to Luke Warm Meat Skewers.When I order meat, I expect it to be hot. Told the waitress and she went to "tell the chef". Then nothing happens. No apology. No offer to heat up the food. Huge disappointment.We asked the table next to us if their skewers were hot. They said it was "barely warm". Is this common practice at this restaurant? Are these skewers pre-cooked? Do they just warm it up and leave it on the plate too long before bringing it to the table?They certainly did nothing to resolve this issue. The only hot items were the oden and grilled mackerel (which came hot after our complaint about the skewers). Pass on the squid. It is not even worth it for the pee wee amount.Needless to say that this place deserves less than 1 star. There are better food options in the city.
Atmosphere: 2
Food: 1
Service: 1
Sasha No
The food here is absolutely delicious. We came in on a busy saturday night with reservations and were seated at the bar (not the best) but our server and the food more than made up for the uncomfortable seats. We ordered the premium yakitori set, washed it down with sake and ordered a few small dishes. I have been to their Vancouver location and really looking forward to the next dinner!Vegetarian options: Zuchinni, tomatoes, mushrooms, edamame
I forgot my bag at this place and was already walking towards my house and then I saw one of the lady waiters running towards me passing at least couple blocks. I really appreciate the stuff doing that for me!
Atmosphere: 5
Service: 5
Worst customer service I've ever experienced. We called in advance to make a reservation and they never mentioned the 20% gratuity for a large group. They only mentioned it when we got there. We sat down anyway but it got worse from there. One of our friends had a tumbler with her to take her medication but they said they have to confiscate it because they don't allow "outside drinks". We told the server it's just water with powder but they said drink it outside and come back. Our friend even showed them the pills she has to take and said she can just drink it all in 1 minute but they said no!? We couldn't believe this and we didn't want to stay here anymore so we just got up and left. What a shockingly hostile, inflexible and unaccommodating restaurant. We will never come back here. Can't believe the 4+ star reviews.
Service: 1
We were a group of 11 who left the place right after being seated with uncomfortable service.One friend had her own water in her own tumbler to take some medications. But the server came rushing and asked her that they dont allow outside drinks. We told her it’s only water and she needs to take her medicines and we even showed her medicines. But the server repeated that they dont allow outside drinks and asked her to take the pills OUTSIDE. Lol?????? Our friend told her it wont take more than a minute to take the pills but the server kept insisting her to leave the restaurant and come back. This sounded so ridiculous.Also when we called them to book the table they never mentioned about the 20% gratitude but when we arrived at the resto they suddenly said they mentioned it to us on the phone. ?? Im not deaf. Anyway we all understood the gratitude but with such attitude with 0 understanding for even taking medication with a drink inside the restaurant is not allowed and it has to happen “outside”? Unbelievable and ridiculous.We gradually felt super irritated and uncomfortable. What really upset us more was that the server took our friends’ tumblers. She could have asked us to put it away or something but she just took them away from us and kept them behind their cashier lollllll never seen a restaurant where they take away your own belongings and force you to go outside and drink your whatever water/pills that is. We all felt like never coming back here again so all agreed to leave.There are many many other bars and restaurants on the same street and on every block in dt. There was no need for spending our hard earned money for places like this. We went to another restaurant that’s 3 min away from this place.
Atmosphere: 1
Food: 1
Service: 1
5 stars for everything except the prices. They went up and now I think it’s ridiculous to pay what we have to pay for TWO pieces of shrimp on a skewer. BUT, I pay anyways because the food is soooo delicious. Trust me, I’m a foodie. I’ve been eating here for 8+ years.Wheelchair accessibility: Not accessible. One flight of stairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kinako Mochi Ice Cream, Dorayaki Matcha Ice Cream, Gyoza, Yakitori Don SP, Mochi, Zakkushi Set
Taste better when the chef not that busy. Tbh, taste better than TORIKAZE in Shanghai. Worth the price.
Atmosphere: 5
Food: 5
Service: 5
Delicious food, great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Rice Ball, Tongue, Wagyu Beef Skewer
From left to the right, the first one is toooooo salty. Don't know what happened to make it tooooo salty. The third one was so-so; the sauce wasn't that match.The oden soup is very sweet and salty. The "fish cake" is too soft, I guess it has been sank in the soup for so long. The white radish absorb so many soup and it becames so sweet and salty. Don't recommend the oden soup.Except for all this, the environment and customer service is nice. Servers will greeting you when you came and left.Also, kind of expensive though. A set of izakaya and oden soup is up to $40.
Atmosphere: 5
Food: 3
Service: 5
I’ve been a regular here for years and never left a review but here I am.I’d loved Zakkushi. Not anymore.Somehow all their meat was gamy. It smelled. Whenever I ordered chicken skin they always asked extra crispy. Although I asked for extra crispy, it wasn’t crispy at all and they forgot to season it.Premium beef tongue, me maki, everything was gamy. Disappointment.
Atmosphere: 4
Food: 2
Service: 3
They should change name from Zakkushi to Xai-kushi. They play Chinese background music. Seriously?The service and food have consistently been excellent every time I've visited, though I must admit the choice of background music wasn't quite to my taste.
Atmosphere: 2
Food: 5
Service: 5
Great variety of delicious food! Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
High quality ingredients, freshly prepared, great drinks, top notch service.
Atmosphere: 5
Food: 5
Service: 5
Great food great atmosphereOne of best japanese tapas food place in
Atmosphere: 5
Food: 5
Service: 5
Attempted to dine here at 5:40 PM with our toddler, only to be met with outright discrimination. Despite a clear view of empty tables and others patiently waiting, the waitress, upon noticing our child, coldly declared no availability—no explanation, no wait time, just a blunt and baseless rejection. This wasn't just poor service; it was a clear display of unwelcomeness and bias against families with children. Absolutely unacceptable and downright disgusting behavior! A restaurant's job is to serve customers, not judge their suitability based on age. We were looking for a nice family dinner, not to be shamed and turned away at the door. Will never return and will make sure our community knows of this appalling experience. Families beware!
Atmosphere: 1
Food: 1
Service: 1
Cold to Luke Warm Meat Skewers.When I order meat, I expect it to be hot. Told the waitress and she went to "tell the chef". Then nothing happens. No apology. No offer to heat up the food. Huge disappointment.We asked the table next to us if their skewers were hot. They said it was "barely warm". Is this common practice at this restaurant? Are these skewers pre-cooked? Do they just warm it up and leave it on the plate too long before bringing it to the table?They certainly did nothing to resolve this issue. The only hot items were the oden and grilled mackerel (which came hot after our complaint about the skewers). Pass on the squid. It is not even worth it for the pee wee amount.Needless to say that this place deserves less than 1 star. There are better food options in the city.
Atmosphere: 2
Food: 1
Service: 1
The food here is absolutely delicious. We came in on a busy saturday night with reservations and were seated at the bar (not the best) but our server and the food more than made up for the uncomfortable seats. We ordered the premium yakitori set, washed it down with sake and ordered a few small dishes. I have been to their Vancouver location and really looking forward to the next dinner!Vegetarian options: Zuchinni, tomatoes, mushrooms, edamame
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Takoyaki, Beef Tataki, Grilled Rice Ball, Wagyu Beef Skewer