Tim Hortons
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Tim Hortons Reviews
190 ratings
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The Employees are very professional
Fast and friendly service
Food and all was pretty good. No complaints wth that.
However, i had ordered at least 12 mins in advance for a quick grab and go.
But guess what - they actually started preparing my order after i courtesy waited for a few mins and only when i asked did they start preparing. There were hardly any customers in the store or drive thru . There was enough staff but very inefficient.
Maybe it is normal in Quebec, but seemed lousy by Ontario standards
This was...read full review
However, i had ordered at least 12 mins in advance for a quick grab and go.
But guess what - they actually started preparing my order after i courtesy waited for a few mins and only when i asked did they start preparing. There were hardly any customers in the store or drive thru . There was enough staff but very inefficient.
Maybe it is normal in Quebec, but seemed lousy by Ontario standards
This was...read full review
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
Tim Hortons offers an average experience with some drawbacks like inconsistent coffee orders. The staff is friendly and helpful, providing good service overall. The cleanliness is average, and there are restroom facilities available for customers. The parking situation can be a bit inconvenient due to the busy plaza. However, this location stands out for its excellent staff who go above and beyond to assist customers, especially when the app malfunctions. Some customers noted that orders can take longer than expected, even when placed in advance, though the food is good. One young lady running the drive thru alone was praised for being very kind and apologetic about the wait time. Another hardworking staff member was praised for remaining calm while doing multiple things at once. The new addition of steak to the menu, especially in the farmers wrap with bacon or sausage, is highly recommended and delicious. Customers praise the strong Red Eye Ice Cap and the fast, friendly service. The location also offers vegetarian options, is kid-friendly, and has wheelchair accessibility.