Dairy Queen Grill & Chill
330 The Boardwalk #1, Waterloo
(519) 576-3737
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I just came back from this place, dirty and nasty inside, I would never come back again! But now reading reviews, I see it's been like this forever, and they obviously don't care. I would not recommend this place, until they do deep cleaning, windows, seating area, floors 🤮
Atmosphere: 1
Food: 3
Service: 3
Smelled like a dirty locker room.
Bathroom beyond disgusting.
Employees need to learn to shower
Atmosphere: 1
Food: 2
Service: 1
Very disappointing experience. We used to come to this store. This time, it seems they got a new owner. The blizzard came melted and no more upside down flip ??? The cup was not full either…
Food: 1
Service: 1
Their website features a $2.99 banana split and peanut buster parfait promotion, but the store refuses to honor it. It’s a store specific promotion.
Atmosphere: 2
Food: 3
Service: 1
Absolutely disgusting. The bathrooms were filthy and smelled awful. The floors looked like they haven’t been cleaned in months, and the windows were grimy and streaked. Very disappointing and unhygienic—won’t be coming back. So disgusted we wouldn’t dine in.
Atmosphere: 1
Food: 2
Service: 1
Absolutely disgusting every table dirty every chair dirty. High chair nasty slimy. Floor so schlick I slipped and almost fell with my 11 month old in my arms. During my visit there was 1 other person in the store during my visit so they weren't busy not a single staff came to wipe anything down. Vestibule smells like dirty feet because they are to cheap to buy a mew mop head. When a place of business starts cutting corners on cleaning they may as well close the doors what are they doing where the customer can't see. Won't be back!
Atmosphere: 1
Food: 3
Service: 1
I'm never going back
Remind your workers about food safety regulations. If something falls on the ground, you don't serve it.
Atmosphere: 5
Food: 4
Service: 2
It was very slow, disorganized, and understaffed. It's sad that this place ran so well before it was sold. It shouldn’t take 15 minutes to pick up a mobile order while watching the staff get another order wrong twice. It's awful.
Atmosphere: 1
Food: 3
Service: 1
This is what you call Indian service he literally dipped his fingers in the ice cream sundae I just got one advice for people that are thinking of visiting this business keep a 100 miles away from this Indian business very poor hygiene I felt sick right after I consumed their ice cream even my dog didn't approve I hope this helps
Restaurantji Recommends
We bought a cake for a worker's birthday.. I was told they DO NOT write anything on frozen cakes unless it's special order... Since when did they stop . We get frozen cakes here regularly and has writing on them . Sounds like the girl working didn't want to work . We will take our business elsewhere.
Honestly it’s too bad. I used to come here a lot and it used to be clean and the food was good, now it’s absolutely filthy. The booth cushions are covered in spilled ice cream and debris, the floor is dirty, the windows are covered in fingerprints and the walls around the garbages are covered in food splatters. Even the cashiers’ area looked like it needed a wipe down. It’s really off putting when you’re trying to enjoy a meal and nothing looks sanitary. Luckily there are other locations that are much cleaner than this one
Staff was fair, food was OK, what I object to is the filth of this location! The mens bathroom was disgusting, as was the women's.
The place looks like no one cares about cleanliness!
Overall the store was dirty, grimy, the cake fridge ledge was gross, under it was worse.
I took pictures, however unable to post them.
Will not return due to the dirty environment.
Open late
Do not order custom blizzard birthday cakes from this place! I ordered a Blizzard birthday cake. When I picked it up, the cake had no Reese butter cups around the trim, and no chocolate drizzle. I told them to add it when I picked it up but it was done sloppily but they did do it. When I got home and cut it there was no hot fudge in the centre which we discussed. Sadly I gave this place a second chance because I thought it was a one off thing as the same thing happened to another cake I ordered. But now that it happened twice it's like they do it on purpose. So buyer beware. You might cut your cake and get something you don't expect. Next time I will order at a different location. The people who work there are nice but they don't follow through on what you order. 1 star for sure!
Loading...