Our server was excellent. Attentive, but not annoyingly so. The food was served hot, and everything tasted great
David
My wife, on her birthday treat, ordered a steak medium well. She decided to pay the extra to upside the order. When it arrived it looked perfect, however, on cutting it open it looked like it was cooked to rare. The waitress never came back to check in us, so she decided to eat it. We were also overcharged for a bellini but at that point we decided enough was enough and decided to leave. The saving grace was as it was my wife's birthday they comped her birthday dessert.
Ramona
Went to celebrate a birthday. Service was excellent, as was our meal. They did seat us in the lower level of fhe reataurant which is very dark. Made even reading the menu difficult. A candle or lamp would help with light and ambience.
Rebecca
The waitress was friendly, prompt and helpful There were four of us there for lunch; all of us enjoyed our food; especially the Parmesan french fries and the California spring salad. Silly but we were glad you have more than two stalls in the bathroom. Good location with plenty of parking.
DeborahB
My husband and I went for our anniversary. We have never had any problems here and the food is very good. They try to accommodate you as best they can with making menu items to your liking. They were very busy and yet the servers made you feel that you were they're only table. The manager came to our table to make sure everything was okay! They celebrated our anniversary with a complementary dessert and sparkler to boot! We will be there again!!
Mark Ratclifffe
Talk about a rip off. My wife had salmon and she said it was good. My friends partner had a salad and added shrimp. My friend and myself chose the blackened chicken and what a mistake. Seriously, a small chicken breast sliced in half served with some pasta. We both thought the kitchen had screwed up and split the order to be honest. All this together with two martini's came to a staggering $200 bill.
The food taste and general quality was far from good.
Atmosphere: 3
Food: 1
Service: 4
Hunter T
Milestones in Waterloo is a fantastic choice when you're looking for something that strikes the perfect balance between fine dining and a casual night out. The restaurant has a warm, modern atmosphere that feels inviting without being too formal. The staff are always friendly and attentive, making the experience even more enjoyable.
The menu offers a wide variety of food and drink options, from elevated comfort dishes to creative cocktails and healthier choices. Whether you're out for a relaxed dinner with friends or celebrating a special occasion, Milestones delivers consistently great food in a stylish yet laid-back setting.
Highly recommend for anyone looking for quality dining without the fuss!
Atmosphere: 5
Food: 5
Service: 5
Haley Medeiros
great drinks, wish it was a bit brighter inside though especially during the day
Atmosphere: 3
Food: 4
Service: 5
P. M.
Avoid!!! We asked for two burgers well-done, they were pink inside. Sent back both. Steak was rare, not medium rare. Surf and turf smelled fishy. Tables and menus were sticky. Washroom smelled of septic, not like someone just came out, but like it was the natural constant smell of the place. If you can’t keep the washroom clean, tables and menus clean, what condition is your kitchen?
Atmosphere: 1
Food: 1
Service: 2
Robert Weldon
Went in for early bowl of soup and pop. The mushroom soup was very good. The pop with no ice and lime was as flat as can be. And it was $4.00. I order no ice because I like my pop fizzy and ice tends to decrease that. It was told it was Coke Zero. Also had to get my own salt and pepper and search for my server for the bill.
Loved it as usual, food and service was great. Liked that music wasn't too loud so I could hear my lunch mate.
Atmosphere: 5
Food: 5
Service: 4
Remi Parent
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Joseph Farag
It's a real shame to see how much the quality of food at this place has declined. It's been our go-to place for special occasions for over a decade. Despite being a chain restaurant, the food had been consistently good and the recipes creative. The service was always, and remains, excellent. But this time around it was clear that management has let this place go to the dogs. I ordered the sirloin steak medium rare. It arrive cold and gray. The grill was clearly not hot enough. The steak was more akin to boiled than grilled. When I showed the steak to our amazing server, she agreed it wasn't right, but after speaking to the management she said that the best she could do was offer a free dessert. Not even an offer to re-cook a new steak properly or comp the uneaten steak. Not her fault, clearly a management issue. Will definitely not be returning.
Atmosphere: 4
Food: 1
Service: 5
Alina Ferber
The worse service (from our second waiter only!, the first one was great) The food is bad, the cakes were returned by us because one was rotten (yep) and other one just garbage. I wish I’ve never celebrated my BD in that place.
Atmosphere: 1
Food: 1
Service: 1
Mark Neill
Enjoyed a family celebration and a good meal. We started with shared appetizers and Bellini's, which were lovely! The steaks were all prepared as requested and the table service was very good.
We reserved or table in advance but it was a Monday evening and there was no pressure.
Our server was excellent. Attentive, but not annoyingly so. The food was served hot, and everything tasted great
My wife, on her birthday treat, ordered a steak medium well. She decided to pay the extra to upside the order. When it arrived it looked perfect, however, on cutting it open it looked like it was cooked to rare. The waitress never came back to check in us, so she decided to eat it. We were also overcharged for a bellini but at that point we decided enough was enough and decided to leave. The saving grace was as it was my wife's birthday they comped her birthday dessert.
Went to celebrate a birthday. Service was excellent, as was our meal. They did seat us in the lower level of fhe reataurant which is very dark. Made even reading the menu difficult. A candle or lamp would help with light and ambience.
The waitress was friendly, prompt and helpful There were four of us there for lunch; all of us enjoyed our food; especially the Parmesan french fries and the California spring salad. Silly but we were glad you have more than two stalls in the bathroom. Good location with plenty of parking.
My husband and I went for our anniversary. We have never had any problems here and the food is very good. They try to accommodate you as best they can with making menu items to your liking. They were very busy and yet the servers made you feel that you were they're only table. The manager came to our table to make sure everything was okay! They celebrated our anniversary with a complementary dessert and sparkler to boot! We will be there again!!
Talk about a rip off. My wife had salmon and she said it was good. My friends partner had a salad and added shrimp. My friend and myself chose the blackened chicken and what a mistake. Seriously, a small chicken breast sliced in half served with some pasta. We both thought the kitchen had screwed up and split the order to be honest. All this together with two martini's came to a staggering $200 bill.
The food taste and general quality was far from good.
Atmosphere: 3
Food: 1
Service: 4
Milestones in Waterloo is a fantastic choice when you're looking for something that strikes the perfect balance between fine dining and a casual night out. The restaurant has a warm, modern atmosphere that feels inviting without being too formal. The staff are always friendly and attentive, making the experience even more enjoyable.
The menu offers a wide variety of food and drink options, from elevated comfort dishes to creative cocktails and healthier choices. Whether you're out for a relaxed dinner with friends or celebrating a special occasion, Milestones delivers consistently great food in a stylish yet laid-back setting.
Highly recommend for anyone looking for quality dining without the fuss!
Atmosphere: 5
Food: 5
Service: 5
great drinks, wish it was a bit brighter inside though especially during the day
Atmosphere: 3
Food: 4
Service: 5
Avoid!!!
We asked for two burgers well-done, they were pink inside. Sent back both. Steak was rare, not medium rare. Surf and turf smelled fishy. Tables and menus were sticky. Washroom smelled of septic, not like someone just came out, but like it was the natural constant smell of the place. If you can’t keep the washroom clean, tables and menus clean, what condition is your kitchen?
Atmosphere: 1
Food: 1
Service: 2
Went in for early bowl of soup and pop. The mushroom soup was very good. The pop with no ice and lime was as flat as can be. And it was $4.00. I order no ice because I like my pop fizzy and ice tends to decrease that. It was told it was Coke Zero. Also had to get my own salt and pepper and search for my server for the bill.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Loved it as usual, food and service was great. Liked that music wasn't too loud so I could hear my lunch mate.
Atmosphere: 5
Food: 5
Service: 4
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
It's a real shame to see how much the quality of food at this place has declined. It's been our go-to place for special occasions for over a decade. Despite being a chain restaurant, the food had been consistently good and the recipes creative. The service was always, and remains, excellent. But this time around it was clear that management has let this place go to the dogs. I ordered the sirloin steak medium rare. It arrive cold and gray. The grill was clearly not hot enough. The steak was more akin to boiled than grilled. When I showed the steak to our amazing server, she agreed it wasn't right, but after speaking to the management she said that the best she could do was offer a free dessert. Not even an offer to re-cook a new steak properly or comp the uneaten steak. Not her fault, clearly a management issue. Will definitely not be returning.
Atmosphere: 4
Food: 1
Service: 5
The worse service (from our second waiter only!, the first one was great)
The food is bad, the cakes were returned by us because one was rotten (yep) and other one just garbage.
I wish I’ve never celebrated my BD in that place.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed a family celebration and a good meal. We started with shared appetizers and Bellini's, which were lovely! The steaks were all prepared as requested and the table service was very good.
We reserved or table in advance but it was a Monday evening and there was no pressure.
Atmosphere: 5
Food: 5
Service: 5
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