Regalz Kitchen and Bar

Review for Regalz Bar

I recently visited Regalz Bar and while the ambience was chilled and relaxing, the experience with the food and drinks left much to be desired. I ordered the spaghetti jambalaya, but it was undercooked and lacked the spice I specifically requested. It was so disappointing that I couldn’t eat more than half of it.

To make matters worse, the margarita I ordered was mostly ice with barely any noticeable liquor content. I raised my concerns with the staff, but their response was dismissive—they claimed no other customer had complained. Unfortunately, no effort was made to address the issue.

While the atmosphere was enjoyable, the lack of attention to food quality and customer feedback was a letdown. It’s not an experience I’d look forward to repeating.

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Chicken Wings, Spaghetti Jambalaya

The bartender and server were both liars. My friend is allergic to mango. He ordered orange juice and the bartender gave him mango and orange juice. My friend tasted it and said this isnt orange juice the bartender said yes it is . My friend said i know what i am tasting and this isnt orange juice then he said yes its orange and mango juice but more of orange juice .His excuse was that it's basically the same thing. They refused to sit my friend when she arrived alone. The host/bartender (Mr. bad breath) said all of the tables were reserved but we saw people walking in and sitting themselves without reservation. We ended up getting proper seating when we decided to leave and not wait for our orders. Ordered food for my friend and I they brought only mine and forgot my friends order we had to order again . After the food finally came we asked for water and the water took another 10 minutes to arrive evidently they wanted us to choke on our food .I haven't had this much bad service since 1870's jimcrow America . They made us feel like second class citizens with their terrible service. I felt I came to spend my money to be insulted

Atmosphere: 1

Food: 1

Service: 1

The worse place to order food on phone , I waited of almost 3 hours and the staff are so mean and don’t respect as well

Atmosphere: 1

Food: 1

Service: 1

Nice place, good food, amazing staff.

I visited here on my birthday precisely 14th of December, 2024 for the first time with my family and friends. I was happy that I was going to enjoy the tax break on restaurants and other items announced by the government to take effect on that day, but I was wrong because we got the bill and was charged for tax.

The waiteress didn't give any concrete reason for that despite explaining that I had gone to another restaurant earlier in the afternoon and was not charged for tax. I let that go! But, I was more shocked when I was charged another 18% of our total bill as service charge! I was angry! Like 18%!!! that was even more than the charge for tax!!!

Note that, I had called earlier to make a reservation for a table of 10 and was never told of any other additional charges asides what we buy.
I paid and left with my pains, but was extremely sad because other bars we had visited in the past had never ever charged for service charge!

I called 2 days later to lodge my complaint, but the reception was cold and the person told me there was nothing they could do. I would not be going back there in the future and would never recommend such services to anyone.

Ambience and food was on the average, but service is a big NO for me!

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Barbecue Catfish, Flamed Goat Meat Asun

Great place to enjoy freshly made food with the best customer service.

Atmosphere: 5

Food: 5

Service: 5

Very fantastic food thank you so much

Atmosphere: 5

Food: 5

Service: 5

This place is a scam they will change you more for their drinks and also charge 18% for service and their services is very bad and unprofessional

Great vibes, good food and great Nigerian music. Would recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbecue Catfish, ISI EWU Goat Head, Nkwobi Tasty Cow Foot, Fish Pepper Soup, Suya Sharwama, Catfish Peppersoup

I would do Regalz a disservice if I do not drop a review. I attended my school event last night at Regalz and this is my honest review. The waiter that attended to us had this confused, nonchalant, I am too busy attitude and this place wasn’t filled to capacity so I was wondering what was overwhelming her. We were a group of less than 25 persons that didn’t show up at the same time and I was the first person that ordered. I enquired about my food after an hour and I was asked if I ordered isiewu, which got me upset. When the isiewu finally came, it was served to a different person. On the ambiance, it’s basic, the Dj was good but the service is -0. I ordered goat and beef suya to take away, the goat suya tasted good but the beef tasted like it was mixed with stew. When I asked for my bill, the isiewu that wasn’t served to me was in the bill. Overall experience is 1 star. Do better please !!!!

Atmosphere: 1

Food: 2

Service: 1

Took over 2 hours for me to get my order

Atmosphere: 5

Food: 5

Service: 1

It’s a great place to eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti Jambalaya, Fish Pepper Soup, Chicken Suya

Delicious meals but service needs to be better.Got our glasses of water after almost finishing our spicy foods😅🤣

Atmosphere: 4

Food: 5

Service: 2

Bad customer service!!!

They charge for swallow separately soup separately. Their menu does not not state this clearly.

Food preservation is poor.
Customer service is terrible.
Food price ridiculous.
Food is tasty though
Definitely gonna be my first & last time visiting.

Atmosphere: 3

Food: 3

Service: 1

Good vibes ✨️ 😌
Nice food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jollof Rice Asun and a Side Coleslaw, Chicken Suya, Suya Sharwama, Catfish Peppersoup