Tim Hortons

Name: Tim Hortons
Address: 566 Norwich Ave, Woodstock, Ontario, N4V 1C6, Canada
Telephone: (519) 539-0079
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
566 Norwich Ave, Woodstock
(519) 539-0079

About Tim Hortons

Tim Hortons has mixed reviews regarding service and cleanliness. The front counter service is generally described as polite and efficient, with some customers noting a heartwarming experience due to the staff's genuine smiles and patience. However, long wait times can occur, even when many employees are present. The drive-thru service is reported to be faster. The cleanliness of the restaurant is satisfactory, though the ladies' washroom and some corners of the floor can appear dirty. The seating arrangement is spacious, with most tables being clean, providing a good place to sit, enjoy coffee, or use WiFi. Food items such as chili and tea are prepared quickly once staff attend to orders, and the coffee is often praised as very good and made as ordered. However, there are reports of not getting orders right, with some customers expressing frustration at consistently incorrect orders. Additionally, requests for specific items, like a cheese pizza with jalapeños, have been denied, leaving some unsatisfied with their overall service experience. The restaurant offers wheelchair accessible tables and step-free access, making it accessible for everyone. Parking is available in the small lot, suitable for the local area. Kid-friendliness is supported by options like Tim Bits. Overall, this Tim Hortons provides decent seating and good food, but experiences with staff and cleanliness can vary.