The restaurant was out of chips and refused to process a refund for me. I had to jump through hoops and be on hold with an onlineai chatbot for the last 30 minutes. I'm still on hold and haven't gotten my money back. Awful service, won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
wisam abdulkader
Good place and food.
Atmosphere: 5
Food: 5
Service: 5
Bradley Edwards
The food was amazing and definitely worth the stop, but I was most impressed with the staff working the line. They were extremely professional and a brilliant example of taking pride in what you do and service with a smile. Thank you for an all-around outstanding experience.
Only reason I'm giving this two stars is bc of the food. Taste like Chipotle food. The employees seemed more interested in talking to each other and goofing off making fun of each other than attending to the line of customers. Chips are a bit chewy, but still tasty. When I came home, the lady with orange hair didn't close my taco kit close enough bc when I came home, my black beans were spilled all over in my bag. I love Chipotle, but this is the worst location I've ever been to. Service needs to be better
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chips and Queso
Amanda
We keep going here because it is the closest location to our home and every time we hope they’ve figured out how to run it properly.Regardless of the time you arrive, they are out of many things. Tonight, at 6pm, they were out of white rice, black beans, all meat except chicken and 2/4 salsas. The serving bar was a MESS! The coke machine was dripping syrup. Multiple people who ordered online came for pick up and were waiting before we ordered and still after we ate!The prep areas behind the bar were nasty and it’s always a mess. How can you run out of the basics when that’s all you serve?! It’s a small menu! If the volume is too much for this location, slow it down or add another store nearby!I feel badly for the employees because clearly they aren’t being developed properly but they also don’t treat customers with respect. I get it. They must hate their jobs here. Even the adults are not friendly! This place isn’t going to make it much longer. Please try to figure it out so we can keep this neighborhood chipotle!
Brian Rocheleau
Not a fan of holes in my burritos. ?
Atmosphere: 1
Food: 1
Service: 2
Gabriel Velasquez
The food is good but the workers make it even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Cody DeJardin
I have probably eaten chipotle 2000+ times in the last 15 years. This by far has to be the worst location I have ever visited on countless occasions. Many times I have showed up to dine in, or takeout and there is a sign on the front door that says online orders only. Many of those times the online order system is not working and place the order takes 30 to 45 minutes once you arrive. The only reason this got two stars, instead of one is because the food is good.
Atmosphere: 2
Food: 5
Service: 1
Ollie Likes Olives
Worked here for a decent bit of time, great people and policies. Everything was super clean and management was great :)(food was also good)Vegetarian options: We had a vegetarian / vegan option such as sofritas (tofu and bean mixture) that was really good. We also had the ability to get no meat on the bowl which in making it what we call a veggie bowl would allow you to get guacamole free of charge.Dietary restrictions: If you have any kind of Dietary restrictions we would gladly change our gloves and serving spoons / tongs out for you if you asked! Along with this we would also answer any questions you have about certain menu items.Wheelchair accessibility: Location I worked for had a ton of wheelchair accessiblity but was lacking in the bathroom area for the doors.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips & Tomatillo-Red Chili Salsa, Bowl, Burrito Bowl
Double wrap chicken burrito with extra scoop of rice. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Sam Paler
I keep going here because it is close to home. It's terrible. Don't go here. I showed up today 3 1/2 hours before closing no cheese or sourcream. When I said something the employee asked me if I wanted him to serve me the expired stuff in back. Really unprofessional.
Food: 1
Michelle Murphy
Can someone in this entire restaurant figure out how to order inventory? Not sure how you can always be out of rice, cheese, or sour cream?! Also, maybe teach a single member of your staff how to say “welcome in”…
Atmosphere: 1
Food: 1
Service: 1
Kirsten Moen
Yet Again, I come to this location to place an order and they are out of basically everything at 3pm. No steak, no chicken, no dairy of any kind…. It’s become a habit at this location. I hope corporate gives them some help with their supplychain issues.
Atmosphere: 3
Food: 1
Service: 4
Hope Asay
I placed an online order, and I got half of what you would normally get in a bowl if you went in and got the food. This is the second time it's happened to me. And to pay $18 to get my food and have it delivered, to only get nearly half of what you normally would get, is a rip off. The food is always good, but not worth it when you're being ripped off.
The restaurant was out of chips and refused to process a refund for me. I had to jump through hoops and be on hold with an onlineai chatbot for the last 30 minutes. I'm still on hold and haven't gotten my money back. Awful service, won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Good place and food.
Atmosphere: 5
Food: 5
Service: 5
The food was amazing and definitely worth the stop, but I was most impressed with the staff working the line. They were extremely professional and a brilliant example of taking pride in what you do and service with a smile. Thank you for an all-around outstanding experience.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bowl, Chipotle Bowl, Chips and Roasted Chili-Corn Salsa, Burrito Bowl
Only reason I'm giving this two stars is bc of the food. Taste like Chipotle food. The employees seemed more interested in talking to each other and goofing off making fun of each other than attending to the line of customers. Chips are a bit chewy, but still tasty. When I came home, the lady with orange hair didn't close my taco kit close enough bc when I came home, my black beans were spilled all over in my bag. I love Chipotle, but this is the worst location I've ever been to. Service needs to be better
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chips and Queso
We keep going here because it is the closest location to our home and every time we hope they’ve figured out how to run it properly.Regardless of the time you arrive, they are out of many things. Tonight, at 6pm, they were out of white rice, black beans, all meat except chicken and 2/4 salsas. The serving bar was a MESS! The coke machine was dripping syrup. Multiple people who ordered online came for pick up and were waiting before we ordered and still after we ate!The prep areas behind the bar were nasty and it’s always a mess. How can you run out of the basics when that’s all you serve?! It’s a small menu! If the volume is too much for this location, slow it down or add another store nearby!I feel badly for the employees because clearly they aren’t being developed properly but they also don’t treat customers with respect. I get it. They must hate their jobs here. Even the adults are not friendly! This place isn’t going to make it much longer. Please try to figure it out so we can keep this neighborhood chipotle!
Not a fan of holes in my burritos. ?
Atmosphere: 1
Food: 1
Service: 2
The food is good but the workers make it even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
I have probably eaten chipotle 2000+ times in the last 15 years. This by far has to be the worst location I have ever visited on countless occasions. Many times I have showed up to dine in, or takeout and there is a sign on the front door that says online orders only. Many of those times the online order system is not working and place the order takes 30 to 45 minutes once you arrive. The only reason this got two stars, instead of one is because the food is good.
Atmosphere: 2
Food: 5
Service: 1
Worked here for a decent bit of time, great people and policies. Everything was super clean and management was great :)(food was also good)Vegetarian options: We had a vegetarian / vegan option such as sofritas (tofu and bean mixture) that was really good. We also had the ability to get no meat on the bowl which in making it what we call a veggie bowl would allow you to get guacamole free of charge.Dietary restrictions: If you have any kind of Dietary restrictions we would gladly change our gloves and serving spoons / tongs out for you if you asked! Along with this we would also answer any questions you have about certain menu items.Wheelchair accessibility: Location I worked for had a ton of wheelchair accessiblity but was lacking in the bathroom area for the doors.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips & Tomatillo-Red Chili Salsa, Bowl, Burrito Bowl
It's chipotle, you know what to expect.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl, Chips
Restaurantji Recommends
Double wrap chicken burrito with extra scoop of rice. Delicious.
Atmosphere: 5
Food: 5
Service: 5
I keep going here because it is close to home. It's terrible. Don't go here. I showed up today 3 1/2 hours before closing no cheese or sourcream. When I said something the employee asked me if I wanted him to serve me the expired stuff in back. Really unprofessional.
Food: 1
Can someone in this entire restaurant figure out how to order inventory? Not sure how you can always be out of rice, cheese, or sour cream?! Also, maybe teach a single member of your staff how to say “welcome in”…
Atmosphere: 1
Food: 1
Service: 1
Yet Again, I come to this location to place an order and they are out of basically everything at 3pm. No steak, no chicken, no dairy of any kind…. It’s become a habit at this location. I hope corporate gives them some help with their supplychain issues.
Atmosphere: 3
Food: 1
Service: 4
I placed an online order, and I got half of what you would normally get in a bowl if you went in and got the food. This is the second time it's happened to me. And to pay $18 to get my food and have it delivered, to only get nearly half of what you normally would get, is a rip off. The food is always good, but not worth it when you're being ripped off.
Food: 5
Service: 1