I am new to DoorDash upon arrival at store The store was closed five minutes before they said they were going to be closed so we went the drive-through and the gentleman on the other side berated us because we asked him to double check as the DoorDash app requested us to do so following our job policy. The gentleman on the other side, decided to yell at us for just trying to do our job, whoever that gentleman was is very disrespectful very rude and I will highly recommend not going to this McDonald’s.
Bella W
The food was stale and tasted old, and service was rushed.
Food: 1
Service: 1
Andrea Simone
Unprofessional Customer Service!
Unprofessional store manager who thinks its funny to ghost customers attempting to pick up a DoorDash delivery through the drive-through. Came through the drive-thru at 5:10am and once I was greeted through the drive through speaker, I proceeded to tell the employee that I was here for a DoorDash delivery order. The employee, (Store Manager in this case), did not respond back to me so I proceeded to ask if they were there or if they heard my order. After asking several times but not receiving any response, I proceeded to drive up to the drive through window. I waited for an employee to come to the window, but still they never came. Over the course of another 10-minutes, I got out of my car and knocked on the window but still nobody came. I tried to go in the store but the doors were locked...even though the store hours posted showed them being open at 5 am. I could see employees walking in the back of the kitchen chose to ignore me for close to 15 minutes. I left without getting the delivery and reported them to DoorDash. This is the second time this exact same experience has occurred but the first time it occurred, it happened at the McDonalds near the Wagner Mall off of 3rd Street. I've reported this situation to McDonalds customer care and am awaiting to hear from the owner, Scott Accaragui. Evidently, this owner owns quite a few of the McDonalds in Bend, Oregon so hopefully, he will reach out to me to address this issue. I have no idea why they would be so rude.
Atmosphere: 1
Service: 1
Matthew Den Boer
The restaurant was very busy. The employee who helped me was courteous and quick to get my order.
Parking: It is busy at peak hours. I did find a spot and did notice how clean the parking lot was.
Kid-friendliness: I did see a lot of teenagers. The restaurant was very busy. It looked like they were all having a blast!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Hot Fudge Sundae, Mcdouble, French Fries
Nochill
It’s McDonald’s. Idk what to say about it
Atmosphere: 4
Food: 2
Service: 5
thomas triplett
Typical McDonald’s.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: World Famous Fries
Brian Young
Fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
Craig Compton
Gas station McD's. Not great, got my order completely wrong after waiting for it to be made. It's McDonalds, so the food is consistently garbage and bad for you, but I was starving and didn't have a lot of choices in this small town. I don't feel good about myself or physically after eating McD, a bad habit. I am getting much better avoiding such pitfalls.
Atmosphere: 2
Food: 2
Service: 2
Casey “Millennium” Guillory
Typical McDonald's same old same service as always basic as you can get.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries
gloria turner
This bend mcdonalds you can only use the kiosk to order and the restaurant had a lack of staff therefore very dirty all yhe tables were full of other people's trash and no one to clean up.sad!
Just what you would expect. High quality food and service. Very nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with M&M's Candies, Big Mac
Canon Clare
this happened about 3 weeks ago but me and my mom came to a mcdonald’s at 8pm and were the only people in the drive thru and no one walked in. it took the employees 10 minutes to get 2 fries, 2 mcflurries, and a 6pc nugget. half of them were high out of their minds and what looked to be the manager had red eyes and looked demonic from how absolutely zooted he was.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mcflurry with Oreo Cookies, French Fries
ruy guy
Easily the nicest McDonald's I've ever been to, but the food is always the same. I might go to McDonald's once a month if that, but with the prices nowadays, I will never go there. You can go to a food truck here in town and get a burger for close to the same price that is 100 times better!!
I am new to DoorDash upon arrival at store The store was closed five minutes before they said they were going to be closed so we went the drive-through and the gentleman on the other side berated us because we asked him to double check as the DoorDash app requested us to do so following our job policy. The gentleman on the other side, decided to yell at us for just trying to do our job, whoever that gentleman was is very disrespectful very rude and I will highly recommend not going to this McDonald’s.
The food was stale and tasted old, and service was rushed.
Food: 1
Service: 1
Unprofessional Customer Service!
Unprofessional store manager who thinks its funny to ghost customers attempting to pick up a DoorDash delivery through the drive-through. Came through the drive-thru at 5:10am and once I was greeted through the drive through speaker, I proceeded to tell the employee that I was here for a DoorDash delivery order. The employee, (Store Manager in this case), did not respond back to me so I proceeded to ask if they were there or if they heard my order. After asking several times but not receiving any response, I proceeded to drive up to the drive through window. I waited for an employee to come to the window, but still they never came. Over the course of another 10-minutes, I got out of my car and knocked on the window but still nobody came. I tried to go in the store but the doors were locked...even though the store hours posted showed them being open at 5 am. I could see employees walking in the back of the kitchen chose to ignore me for close to 15 minutes. I left without getting the delivery and reported them to DoorDash. This is the second time this exact same experience has occurred but the first time it occurred, it happened at the McDonalds near the Wagner Mall off of 3rd Street. I've reported this situation to McDonalds customer care and am awaiting to hear from the owner, Scott Accaragui. Evidently, this owner owns quite a few of the McDonalds in Bend, Oregon so hopefully, he will reach out to me to address this issue. I have no idea why they would be so rude.
Atmosphere: 1
Service: 1
The restaurant was very busy. The employee who helped me was courteous and quick to get my order.
Parking: It is busy at peak hours. I did find a spot and did notice how clean the parking lot was.
Kid-friendliness: I did see a lot of teenagers. The restaurant was very busy. It looked like they were all having a blast!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Hot Fudge Sundae, Mcdouble, French Fries
It’s McDonald’s. Idk what to say about it
Atmosphere: 4
Food: 2
Service: 5
Typical McDonald’s.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: World Famous Fries
Fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
Gas station McD's. Not great, got my order completely wrong after waiting for it to be made. It's McDonalds, so the food is consistently garbage and bad for you, but I was starving and didn't have a lot of choices in this small town. I don't feel good about myself or physically after eating McD, a bad habit. I am getting much better avoiding such pitfalls.
Atmosphere: 2
Food: 2
Service: 2
Typical McDonald's same old same service as always basic as you can get.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries
This bend mcdonalds you can only use the kiosk to order and the restaurant had a lack of staff therefore very dirty all yhe tables were full of other people's trash and no one to clean up.sad!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Used the app but it did not speed up the process.
Atmosphere: 5
Food: 5
Service: 5
He called me sir
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Just what you would expect. High quality food and service. Very nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with M&M's Candies, Big Mac
this happened about 3 weeks ago but me and my mom came to a mcdonald’s at 8pm and were the only people in the drive thru and no one walked in. it took the employees 10 minutes to get 2 fries, 2 mcflurries, and a 6pc nugget. half of them were high out of their minds and what looked to be the manager had red eyes and looked demonic from how absolutely zooted he was.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mcflurry with Oreo Cookies, French Fries
Easily the nicest McDonald's I've ever been to, but the food is always the same. I might go to McDonald's once a month if that, but with the prices nowadays, I will never go there. You can go to a food truck here in town and get a burger for close to the same price that is 100 times better!!
Atmosphere: 5
Food: 3
Service: 5
Loading...