Arby's in Eugene

“The staff is always so nice and so welcoming here 😊 I love it. There was one time that I came in and an old lady was harassing the staff cause they weren’t moving fast enough. The old lady was literally degrading the staff and they were STILL treating her with kindness and being respectful! I told the old lady she shouldn’t be acting like that around her grandson and she should have stayed home if this is how she was going to treat people… after they had left one of the staff had came over and said thank you so much and explained that they were short staffed and it was a busy night. That the old lady had been harassing them for a minute. Their food is always delicious as well!“

“Today, Sunday the 3rd of may. I was coming off a rough overnight and just needing food before crashing hardcore. Epic arbies moment. 5pm. This poor girl working the window was out of everything and was so kind and apologetic. Clearly having been given a shift from hell, and she handed all of it with professionalism and dedication. Not only taking my order, meeting me at the window, taking payment, serving drinks, but also personally walked out the food since there was a wait for fries. She even gave me the option of different fries instead of waiting. I was practically delirious and even during this nasty time she waited and treated me with respect while repeating herself multiple times for it to stick in my head. Walked it out to the vehicles and even got the right sauces I asked for. All of this with a line of cars behind. Arbies is arbies, but this lady was on it and deserves a medal. Thank you my arbies angel, may we meet again.“