I have rarely gone to the Safeway on 40th and Donald in Eugene but I was visiting relatives in the area and went 3 different times this week..Mr Buffo in that store made an it an exceptional experience. Put rubber band on our eggs, showed my mom how to tap her credit card, gave tips like don't use the handles on the bags all while having an engaging conversation. Several customers talked to him also while we checked out that I could tell he made the same impression on Never have I had such wonderful service at a grocery store.
marita m.
I strongly recommend you do NOT use this store to pick up and go for Groceries. After they stopped giving written receipts they decided to email receipts without telling me. Finally figured out how to access receipt after picking up groceries today ordered yesterday and what I found today was close to all out larceny. The items I ordered yesterday and paid for were billed at a higher price today. For instance a roast bought and paid for at $37 was now $57. One apple was $3.27. Ice cream bought for $3 was now $5.99. All savings I carefully shopped for, over $100 worth, was whittled down to $37. Now qit's impossible to figure out how much I've been cheated out of over the last few months. Because the receipt was so messed up today I gave the $235 order back to them, furious and in tears because I now had no food and a bedridden husband recovering from serious back surgery. They offered a $50 gift card which I refused because the amount of overcharged items was at least $80 and $10 and $5 coupons (used rewards) were removed. I do not trust this store now. I've been shopping at Safeway for 35+ years and will never go back. Heed this warning. It's illegal bait and switch.
Katie L.
would not suggest stopping by the deli. After waiting for service for 30 minutes and talking to multiple employees we had to leave and go to Albertsons for what we were looking for.
My Melody
I like Safeway croissant and cake. They are taste good.
D L.
Love the store! The cashiers (I would love to list them all but I'd probably inadvertently miss one)! The funny guy that helped me once in the fresh seafood section! Two complaints. One, there is almost always a lack of clerks/cashiers at check-out in the mornings (mid-morning is usually when I go in) and the line at one register backs up into one of the aisles). And, two, many of the employees out on the floor (especially in the meat section) clearly do not want to interact with customers. They might not want to. However, this job requires it. The Starbucks employees here are always friendly, too!
Ken S.
I am giving this Safeway on Coburg road 1 star because I can not go less. We tried to order a birthday cake for our grand daughters 2nd birthday and received poor help. It was after 5 pm, and we were told to call after 8 am the next day or come back after 8AM. This was after waiting 20 minutes for help and getting someone paged to the baker. We both work in Albany, so we called and spoke to someone as we were instructed. We asked about the rainbow cake they had advertised on their cake board, but we were told it's no longer available and has not been available in for some time. We asked about the funfetti cake they get in and slice up as individual pieces for sale. The employee had no idea what we were saying and started with an attitude. We were finally able to get a cake ordered to pick up Friday night for Saturdays party. Very simple cake with with Happy Birthday Steph. When we picked up the cake this is what we got. Mind you the person taking our order repeated the name, Steph, and spelled it back S T E P H. We asked the person giving us the cake to fix it and she could not. We asked her to please take Seth off the cake and she could not. We asked if the could give us something to remove the name and icing to fix it and they would not. We asked for a manager. We showed them the problem and only got sorry. Really sorry doesn't fix the problem, but they were more than happy to sell us what we needed to fix their mistake and charge us full price for the take. Worse service ever!!
Hunter T.
Absolutely fuck this safeway. I had a order scheduled for pick up from 6-8, they assembled my order at 5, but then somehow forgot to hit the ready button, making me wait for 2 hours in the parking lot. fuck this dogshit store
Kiddy K.
I'm never going to another Safeway again. I've wasted so much time trying to get a breakfast burrito here. Today it's "we aren't staffed enough" Safeway needs to get their crap together and start paying their employees better and staffing more employees.
Cassidy K.
Huge shout out of appreciation to Trevor M. He is outstanding and gives superior customer service! ~k
Gloria L.
This Safeway has some low reviews but it seemed nice to me! The store has large inventory of products and a good bakery, deli and produce departments. The produce department has beautiful locally grown vegetables. I loved the Romanesco broccoli It's beautiful and looked super fresh. All the veggies I bought were great. The only bummer is they forgot 2 things on the side when I was bagging. I didn't notice until we drove home. We had no trouble picking them up when we drove back but it was a bit of a pain. The service center was very helpful when we were looking for the items.
Got food poisoning from the Chinese food take out buffet. Do not order the Mongolian beef. Sick for two days.
Marc W.
These employees are the worst, after having difficulty with self check out,the first person was helping and mid helping left, his replacement has no business talking to customers, after telling him this was causing my PTSD to kick in he left helping me to go over to another customer and laugh at me for struggling with this. After he had help scan my beer he left only to have to be called back over to check I'd and enter it. Finally paid and was turning my cart when I believe the manager grabbed my cart and asked me in an extremely nasty voice and look on her face if there was a problem. Wow! I told her to get her hands off my cart I was leaving and at first she wasn't letting go until I told her I was having a medical emergency and my PTSD was now off the charts. As I turned the corner the manager another employee w started to loudly laugh at me and my situation ( love to see you on a battlefield and see how you do!) The manager on duty at 730 pm on Monday September 30th should be FIRED!
Lisa V.
I would give minus five if I could. A few nights ago, I shopped at this Safeway, and asked for a bag. Once home, and unbagging, a mouse came running out of the bag. The following day, I spoke to a manager, who assured me that he would have the district manager follow up with me. There has been no follow up from anyone. I will be following up with the health department first thing in the morning.
Robert C.
The exterior of the store looks like someone dumped a trash can in front of the door and all over the parking lot everyday. Safeway must have a thing against picking up the trash that litters their entryways. The recycling area is so filthy I'm almost inclined to sue for new shoes after stepping into years worth of sugary substance that has built up on the pavement that they absolutely refuse to clean with anything other than plain water from a now broken faucet. McDonald's even knows how to clean soda off the ground; and their children! For goodness sakes Safeway!
Dena M.
My sister was recently admitted into Riverbend on the surgical floor. I was unable to go up and see her due to my young daughter being with me so I decided to call Safeway's florist due to their location and rather large selection of flowers. Plus they were much closer to the hospital. I knew they had Instacart which I used before when delivering snacks to my father in his rehab facility in Florence. When I placed the order I made sure the details were very clear. That the flowers be cut and put in the vase and enclosed with a card. After I put my order through they suggested alternatives if that flower vase was out of stock. Strange I thought, then why is the vase on the website? Anyways oh well. I suggested a alternative and placed my order. One thing I didn't know before they hold $40 on your debit card until your order goes through and they suggest the tip you should apply. So 35 minutes later my sisters flowers were delivered with no card and a vase that was two times the cost of the original one. When she sent me a picture I thought why didn't I just have the hospitals gift shop deliver. I wasn't thinking obviously. Needless to say this is what $40 bought me. I could of made a much better arrangement from my garden. Never again.
I have rarely gone to the Safeway on 40th and Donald in Eugene but I was visiting relatives in the area and went 3 different times this week..Mr Buffo in that store made an it an exceptional experience. Put rubber band on our eggs, showed my mom how to tap her credit card, gave tips like don't use the handles on the bags all while having an engaging conversation. Several customers talked to him also while we checked out that I could tell he made the same impression on Never have I had such wonderful service at a grocery store.
I strongly recommend you do NOT use this store to pick up and go for Groceries. After they stopped giving written receipts they decided to email receipts without telling me. Finally figured out how to access receipt after picking up groceries today ordered yesterday and what I found today was close to all out larceny. The items I ordered yesterday and paid for were billed at a higher price today. For instance a roast bought and paid for at $37 was now $57. One apple was $3.27. Ice cream bought for $3 was now $5.99. All savings I carefully shopped for, over $100 worth, was whittled down to $37. Now qit's impossible to figure out how much I've been cheated out of over the last few months. Because the receipt was so messed up today I gave the $235 order back to them, furious and in tears because I now had no food and a bedridden husband recovering from serious back surgery. They offered a $50 gift card which I refused because the amount of overcharged items was at least $80 and $10 and $5 coupons (used rewards) were removed. I do not trust this store now. I've been shopping at Safeway for 35+ years and will never go back. Heed this warning. It's illegal bait and switch.
would not suggest stopping by the deli. After waiting for service for 30 minutes and talking to multiple employees we had to leave and go to Albertsons for what we were looking for.
I like Safeway croissant and cake. They are taste good.
Love the store! The cashiers (I would love to list them all but I'd probably inadvertently miss one)! The funny guy that helped me once in the fresh seafood section! Two complaints. One, there is almost always a lack of clerks/cashiers at check-out in the mornings (mid-morning is usually when I go in) and the line at one register backs up into one of the aisles). And, two, many of the employees out on the floor (especially in the meat section) clearly do not want to interact with customers. They might not want to. However, this job requires it. The Starbucks employees here are always friendly, too!
I am giving this Safeway on Coburg road 1 star because I can not go less. We tried to order a birthday cake for our grand daughters 2nd birthday and received poor help. It was after 5 pm, and we were told to call after 8 am the next day or come back after 8AM. This was after waiting 20 minutes for help and getting someone paged to the baker. We both work in Albany, so we called and spoke to someone as we were instructed. We asked about the rainbow cake they had advertised on their cake board, but we were told it's no longer available and has not been available in for some time. We asked about the funfetti cake they get in and slice up as individual pieces for sale. The employee had no idea what we were saying and started with an attitude. We were finally able to get a cake ordered to pick up Friday night for Saturdays party. Very simple cake with with Happy Birthday Steph. When we picked up the cake this is what we got. Mind you the person taking our order repeated the name, Steph, and spelled it back S T E P H. We asked the person giving us the cake to fix it and she could not. We asked her to please take Seth off the cake and she could not. We asked if the could give us something to remove the name and icing to fix it and they would not. We asked for a manager. We showed them the problem and only got sorry. Really sorry doesn't fix the problem, but they were more than happy to sell us what we needed to fix their mistake and charge us full price for the take. Worse service ever!!
Absolutely fuck this safeway. I had a order scheduled for pick up from 6-8, they assembled my order at 5, but then somehow forgot to hit the ready button, making me wait for 2 hours in the parking lot. fuck this dogshit store
I'm never going to another Safeway again. I've wasted so much time trying to get a breakfast burrito here. Today it's "we aren't staffed enough" Safeway needs to get their crap together and start paying their employees better and staffing more employees.
Huge shout out of appreciation to Trevor M. He is outstanding and gives superior customer service! ~k
This Safeway has some low reviews but it seemed nice to me! The store has large inventory of products and a good bakery, deli and produce departments. The produce department has beautiful locally grown vegetables. I loved the Romanesco broccoli It's beautiful and looked super fresh. All the veggies I bought were great. The only bummer is they forgot 2 things on the side when I was bagging. I didn't notice until we drove home. We had no trouble picking them up when we drove back but it was a bit of a pain. The service center was very helpful when we were looking for the items.
Restaurantji Recommends
Got food poisoning from the Chinese food take out buffet. Do not order the Mongolian beef. Sick for two days.
These employees are the worst, after having difficulty with self check out,the first person was helping and mid helping left, his replacement has no business talking to customers, after telling him this was causing my PTSD to kick in he left helping me to go over to another customer and laugh at me for struggling with this. After he had help scan my beer he left only to have to be called back over to check I'd and enter it. Finally paid and was turning my cart when I believe the manager grabbed my cart and asked me in an extremely nasty voice and look on her face if there was a problem. Wow! I told her to get her hands off my cart I was leaving and at first she wasn't letting go until I told her I was having a medical emergency and my PTSD was now off the charts. As I turned the corner the manager another employee w started to loudly laugh at me and my situation ( love to see you on a battlefield and see how you do!) The manager on duty at 730 pm on Monday September 30th should be FIRED!
I would give minus five if I could. A few nights ago, I shopped at this Safeway, and asked for a bag. Once home, and unbagging, a mouse came running out of the bag. The following day, I spoke to a manager, who assured me that he would have the district manager follow up with me. There has been no follow up from anyone. I will be following up with the health department first thing in the morning.
The exterior of the store looks like someone dumped a trash can in front of the door and all over the parking lot everyday. Safeway must have a thing against picking up the trash that litters their entryways. The recycling area is so filthy I'm almost inclined to sue for new shoes after stepping into years worth of sugary substance that has built up on the pavement that they absolutely refuse to clean with anything other than plain water from a now broken faucet. McDonald's even knows how to clean soda off the ground; and their children! For goodness sakes Safeway!
My sister was recently admitted into Riverbend on the surgical floor. I was unable to go up and see her due to my young daughter being with me so I decided to call Safeway's florist due to their location and rather large selection of flowers. Plus they were much closer to the hospital. I knew they had Instacart which I used before when delivering snacks to my father in his rehab facility in Florence. When I placed the order I made sure the details were very clear. That the flowers be cut and put in the vase and enclosed with a card. After I put my order through they suggested alternatives if that flower vase was out of stock. Strange I thought, then why is the vase on the website? Anyways oh well. I suggested a alternative and placed my order. One thing I didn't know before they hold $40 on your debit card until your order goes through and they suggest the tip you should apply. So 35 minutes later my sisters flowers were delivered with no card and a vase that was two times the cost of the original one. When she sent me a picture I thought why didn't I just have the hospitals gift shop deliver. I wasn't thinking obviously. Needless to say this is what $40 bought me. I could of made a much better arrangement from my garden. Never again.