I use to always love going to the Starbucks on west 11th until the last couple months. I don’t know what is going on, but they just can’t seem to get it right. Coffee is never hot enough and the service is not what it use to be. Staff use to be cheerful and at least have a hello and a smile. I don’t expect them to be over the top, but dang. This isn’t the first review I’ve left like this, so apparently the staff meeting didn’t help or they just don’t care!
Atmosphere: 4
Food: 4
Service: 3
Kala Lloyd
Kathryn or close to that name. Needs to be pulled off drive thru, I'd expect service like that from mcdonalds but not here. Her attitude and non smile or happiness is not okay, I understand having a hard time but when someone is being so nice and you can't even be respectful is where I don't
Ash
They didn't acknowledge me at all, so I left. They helped the person I was with, then turned around to go back to talking to eachother, so I just left.
TrashleyChan
They didn't acknowledge me at all, so I left. They helped the person I was with, then turned around to go back to talking to eachother, so I just left.
Braxton Nagle
Janky and dirty, broken seating. None of the charging outlets work. Not impressed.
KC Cheri
The customer service here is a 10/10 and I loved Katie's drink apple pie it's a must try!
Emeline Acosta
Redheaded girl named becky I think? Messed up my order which was very simple, and she had the WORSE attitude
Braxton Jackson
Janky and dirty, broken seating. None of the charging outlets work. Not impressed.
Sherry Gilman
Great customer service..friendly and a nice atmosphere ?
Brandon L (The-Brandon-Iron)
Great iced Late's but they really need to have a 32oz like everyone else does.
I use to always love going to the Starbucks on west 11th until the last couple months. I don’t know what is going on, but they just can’t seem to get it right. Coffee is never hot enough and the service is not what it use to be. Staff use to be cheerful and at least have a hello and a smile. I don’t expect them to be over the top, but dang. This isn’t the first review I’ve left like this, so apparently the staff meeting didn’t help or they just don’t care!
Atmosphere: 4
Food: 4
Service: 3
Kathryn or close to that name. Needs to be pulled off drive thru, I'd expect service like that from mcdonalds but not here. Her attitude and non smile or happiness is not okay, I understand having a hard time but when someone is being so nice and you can't even be respectful is where I don't
They didn't acknowledge me at all, so I left. They helped the person I was with, then turned around to go back to talking to eachother, so I just left.
They didn't acknowledge me at all, so I left. They helped the person I was with, then turned around to go back to talking to eachother, so I just left.
Janky and dirty, broken seating. None of the charging outlets work. Not impressed.
The customer service here is a 10/10 and I loved Katie's drink apple pie it's a must try!
Redheaded girl named becky I think? Messed up my order which was very simple, and she had the WORSE attitude
Janky and dirty, broken seating. None of the charging outlets work. Not impressed.
Great customer service..friendly and a nice atmosphere ?
Great iced Late's but they really need to have a 32oz like everyone else does.
Restaurantji Recommends
I love Starbucks. I wrote my first children's book at the one in Fred Meyers on W 11th.
If you're not going to open at 6am like your sign states, at least have the decency to update the sign for your customers.
Great iced Late's but they really need to have a 32oz like everyone else does.
Well the other stuff the flavored drinks are great, but the coffee is just average.
Great iced Late's but they really need to have a 32oz like everyone else does.