Subway

1920 Franklin Blvd, Eugene
(541) 342-8588

Recent Reviews

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Roo Gave

Got over charged my bread was falling apart before I even tried to eat it asked for extra meat n light on the mayo.. obviously they didn’t do either and no straw tiny amount of lettuce and it’s welted. Waisted my money and my lunch time.

Atmosphere: 1

Food: 1

Service: 2

Mariah McMurtry

This good review is for an exceptional employee named Malachi who helped me on a rough day. 🙏
I'd been cramping & struggling to eat all day so I ordered a sandwich online, sadly there were 3 different mistakes on it. We drove over to the store, showed the receipt & explained the mistakes, half expecting a disgruntled staff member. Instead we were very kindly greeted by Malachi who apologized that someone made it incorrectly & immediately helped create the sandwich I originally ordered. Someone being extra kind & helping you out on a hard day can make all the difference. 💯

Atmosphere: 5

Food: 5

Service: 5

Daisy McCurtain

Ordered food through Grubhub, I didn't know you could mess up Subway this badly. Got my sandwich toasted - bread looks barely even cooked, one step above being dough. Hardly any sauce, did not feel warm like it had been toasted either.

Cloe Rice

This place needs to be cleaned and have a health inspection done right away. Hopefully, the manager actually cares and is dealing with employees who are lazy.

I asked for a double toasted sandwich and got soft bread that had no toast marks on it. The cheese was not melted.

The avocado was brown. The onions were old. The lettuce was wilted, and the person who was serving me didn't care that the food wasn't fresh when I pointed out.

When I said the olives look like the only thing that are fresh, I'll take some of those", he literally put three olives on the sandwich, looked at me and said, "is that good"?

The gunk on the side of the unit they use to hold food and serve out of was disgusting to look at. Within the hour, I know I will regret eating here.

I'm following up on this review with a conversation with corporate. No restaurant should be this unkept.

Atmosphere: 1

Food: 1

Service: 1

Sandy Thoms

They need more employees during the lunch hour. I eventually walked out after waiting a very long time because they had only one very slow person making sandwiches. I wasnt the only person to give up and walk out after easily 20 minutes (and i was only 3rd in line!) Other Subways have much better service.

Bradley Hegland

Came here twice in a week over 40 minute wait to order my sandwich.

D T

Employees were completely void of any personality. They continued to do food prep while I stood there for at least 5 minutes. Asked for napkins and she refuse to hand them to me but instead set them on the dirty counter in front of the Register (which was nonsensical) where a huge line was forcing me to cut in front of people awkwardly. What the heck is going on at this location?? Non existent customer service..

Atmosphere: 1

Food: 3

Service: 1

Brett Windham

It's

Atmosphere: 4

Food: 4

Service: 4

The Generator

I used to work there and their sanitation and cleanliness practices are basically non-existent. Do not eat here. The owner is also one of the dumbest people I've ever met in my life. Big Jason Aldean fan, if that says anything. His social media profile pic is of him driving in his car, looking straight ahead with no expression, while wearing gas station sunglasses, if that says anything.

Atmosphere: 1

Food: 1

Service: 1

champion 80

Moses jacksson this guy went beyond customer service. Earlier I went to get my Starbucks then I fell on my bicycle, so when I came to Subway he brought me water with napkins it made really wanna appreciate this guy even a tip wasn’t enough thank you, Moses.

Atmosphere: 5

Food: 5

Service: 5

Cooper

Pretty good spicy italian, I get mine with spinach instead of lettuce then onions jalapenos pickles oil vinegar and salt and pepper toasted please, came in 15 minutes before close, ingredients were fresh lettuce looked iffy but that's why I get spinach now

Roxanne Ellis

Friend went at 9 tonight after work. He asked for a footlong meatball sub. Woman informed him they were out of footlong white bread. Then informed him there wasn’t even enough meatballs for a 6 inch. Said it would be a 25 min wait. So he asked for a chicken Caesar wrap. She said ok and let him get to the dressing part of the process to inform him there was no Caesar dressing. ??‍♀️ She also barely putt any veggies in it when asked for extra lettuce and tomatoes and barely any ranch he had to settle for. Been coming here for years but this is the last straw. Google says you close at 11 and you’re out of basic stuff like bread and dressing two hours before closing? Get it together!

isabellah leaton

Could’ve been ran a lot better if u ask me. They should stop firing their good employees for no reason, hope they don’t get sued

Wilfredo Figueroa

Clean and accessible

Jessica Walters

My nephew and I ate at this subway on Franklin Blvd in Eugene for the first time and we loved Anicah! She kept the place clean, running smoothly, and all of the toppings were so fresh and yummy! We especially loved her freshly baked bread, it was so soft! That was the best subway we ever had. Thank you Anicah! ❤️

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