pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Karla Hayre Bustamante
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
Shrinivas Poojari
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Heather Rae
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳
Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store.
Horrible customer service. Didn't do anything to make it right.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Jordin Clamp
The WORST first impression ever!! We went there tonight and it was a major flop. We waited for 45 mins only to come out with no food and I have to go back tomorrow to get my refund! Disaster!!!
Ben Carroll
The food is good and I would eat chicken tenders here again
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Demi Lienard
I was super stoked when this wingstop opened. I love wingstop and there’s one in my hometown in Illinois where I ate REGULARLY. I know how good it can be when executed well but I have never once had a pleasant experience getting food from you guys. After the 3 rd time of the wings being SEVERELY UNDER-SEASONED and the fries over seasoned to the point of being INEDIBLE I had to say something. I really hope something changes because like I said it’s when done right it’s amazing. I’m not sure I’ll be returning or recommending people go there and that’s a HUGE disappointment for a former wing stop regular.
Atmosphere: 3
Food: 1
Service: 3
Justin K
Slow lazy staff
Atmosphere: 1
Food: 1
Service: 1
Kels Sewing
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳 Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store. Horrible customer service. Didn't do anything to make it right.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
The WORST first impression ever!! We went there tonight and it was a major flop. We waited for 45 mins only to come out with no food and I have to go back tomorrow to get my refund! Disaster!!!
The food is good and I would eat chicken tenders here again
Restaurantji Recommends
Horrible customer service
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
I was super stoked when this wingstop opened. I love wingstop and there’s one in my hometown in Illinois where I ate REGULARLY. I know how good it can be when executed well but I have never once had a pleasant experience getting food from you guys. After the 3 rd time of the wings being SEVERELY UNDER-SEASONED and the fries over seasoned to the point of being INEDIBLE I had to say something. I really hope something changes because like I said it’s when done right it’s amazing. I’m not sure I’ll be returning or recommending people go there and that’s a HUGE disappointment for a former wing stop regular.
Atmosphere: 3
Food: 1
Service: 3
Slow lazy staff
Atmosphere: 1
Food: 1
Service: 1
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
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