Dairy Queen Grill & Chill

$ • Fast Food, Ice Cream, Burgers

Hours:
1960 W Main St, Medford
(541) 773-2663

About Dairy Queen

Dairy Queen Grill & Chill is a restaurant known for its delicious chicken strips, considered the best in town, and soft serve ice cream cones. The staff is friendly and customer service-oriented, with the manager actively involved in the community. They offer a variety of meals, including seasonal shrimp, A1 burgers, and cheese curds. The drive-thru experience can be enjoyable, with staff willing to laugh and make things right. However, the cleanliness and organization of the restaurant interior have been criticized, with meal boxes and backroom storage cluttering the visible area, which some consider unsanitary and unprofessional. Customer service has also been called into question, with staff seemingly prioritizing other tasks over assisting customers. Despite the tasty food and ice cream, these issues may deter some customers from returning.

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Dairy Queen Reviews

2.7
193 ratings
Restaurantji Rating
5
21%
4
12%
3
4%
2
24%
1
39%
Food
2.9
Atmosphere
2.6
Service
2.6

Share your opinion about Dairy Queen Grill & Chill

Restaurantji Rating

Although it’s expensive, we were happy to give it another try. We had 4 meals, and the backyard bacon ranch was extremely ehhh. One tiny onion ring and no sauce, and one of the 3 piece chicken strip meals had only two small dried out pieces of chicken. Service was fast but now I know why 😐🙄 and not being able to download the pics is insane!

For the last 2 years I have ordered from Dairy Queen on Main St in Medford, OR for mom’s birthday and every time I give them a chance to change. THEY MESS UP MY ORDER! Every time!!!!! I ordered 2 cheese burgers, 2 fries, and 2 milkshakes, and they even repeat my order, but I received 1 cheese burger, 1 fry, but 2 milkshakes. Omg 😮 ok I have learned my lesson never to try there again!!!!! Every time!!!!!!!!

Was craving a chocolate banana milkshake when I got it it was thick like a blizzard and not blended at all was still like chocolate and vanilla ice cream and was served to me with a spoon pretty sure milkshake are drank thru a straw not eaten with spoons. Service was definitely not up to par

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Menu

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Dairy Queen Grill & Chill Menu
Dairy Queen Grill & Chill Menu

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Dairy Queen Grill & Chill
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Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 4PM
Thursday Closed
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM
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