The worst Customer service and the worst problem-solving I have ever had in a coffee shop
Atmosphere: 1
Service: 1
joseph gerard marlia
I love the human bean !
Atmosphere: 5
Service: 5
Brandi I
The young lady who made our drinks on the later eveing of April 15th really shined through with enthusiasm and knowledge of making a super pretty yummy drink for my grandaughter. Thank you!
Atmosphere: 5
Service: 5
UNSPOKENONE
Got a vanilla latte with Carmel drizzle and whip topping.... neither was there as I asked for. Disappointed. Won't come back.
Atmosphere: 3
Food: 1
Service: 3
Vanessa Ramirez
I couldn't get a pic before my husband ate them but our drinks came with a few chocolate covered espresso beans that he absolutely loved he said they toast them just right. I loved my drink, the Java chip granita, it was just the perfect balance of bitter and sweet since they use dark chocolate in the drink. His drink was really pretty not too sure what he got flavor wise but he got one of the bright energy drinks it's on the sweeter side so if syrup sweet isn't ur thing I wouldn't recommend it but I loved it! very sweet and fruity!
Atmosphere: 5
Food: 5
Service: 5
Jeni Warner
Always busy but with quick and amazing customer service! Great selection of drinks and small bite options.
Delicious drinks, always you get a chocolate covered coffee bean on your drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry and Banana Protein Smoothies, Carmel Mocha Latte Blended
Michael Fowler
Always a great way to start the
Food: 5
Service: 5
Darewin Rose
Good coffee creations if you're looking for something other than Dutch bros sugary treats.
Atmosphere: 3
Food: 4
Service: 5
Nicole Wallace
My latte is pretty good. Mom and dad both threw out their full frapaccinoish coffees. Dad said his was too sweet to be low carb (he ordered the low carb blended coffee and moms had an unidentifiable flavor that none of us could tolerate.
They did an unnecessary update to the app which now doesn't work at all. The manager Scott or regional rep refused to honor the free drink they have been handing out. Been a long time customer there but never again.
Atmosphere: 1
Food: 5
Service: 1
Douglas Smith
Lily's exceptional customer service is the icing on the cake to an already delightful "coffee drive thru" experience. From the moment you walk up to the order window, or drive thru, you are met with a warm and inviting atmosphere, and Lily herself goes above and beyond to ensure every customer feels valued and well-cared-for. Her attention to detail is remarkable, as she takes the time to understand my preferences and provides recommendations tailored to my taste. Lily's friendly and attentive demeanor creates a welcoming environment, making you feel like a cherished guest, rather than just a customer. Her commitment to superior customer service elevates the overall coffee experience, leaving a lasting impression that extends beyond such a delicious drink.Now, let's talk about Lily's special pistachio granita – Not only is it an "off menu order", it's nothing short of a masterpiece! Not only does she excel in customer service, but her culinary prowess shines through in the creation of this unique frozen treat. The 20 ounce pistachio, four shot espresso granita is a testament to Lily's dedication to her position at The Human Bean, quality ingredients and meticulous preparation. The flavors are perfectly balanced, and the granita has a velvety texture that melts in your mouth. It seriously taste like Spumoni ice cream!!! Lily's ability to combine outstanding customer service with a culinary masterpiece like the pistachio granita creates an unforgettable barista experience. It's a true testament to her passion for both hospitality and The Human Bean.
Parking: Two drive thru lanes, as well as ample parking for the walk up guest
Atmosphere: 5
Food: 5
Service: 5
Trina Millenheft
Love the human bean there smoothies and coffee are a must get item as well as their coffee beans
MellaBell1970
Excellent i asked for a surprise me energy drink it's delicious
The worst Customer service and the worst problem-solving I have ever had in a coffee shop
Atmosphere: 1
Service: 1
I love the human bean !
Atmosphere: 5
Service: 5
The young lady who made our drinks on the later eveing of April 15th really shined through with enthusiasm and knowledge of making a super pretty yummy drink for my grandaughter. Thank you!
Atmosphere: 5
Service: 5
Got a vanilla latte with Carmel drizzle and whip topping.... neither was there as I asked for. Disappointed. Won't come back.
Atmosphere: 3
Food: 1
Service: 3
I couldn't get a pic before my husband ate them but our drinks came with a few chocolate covered espresso beans that he absolutely loved he said they toast them just right. I loved my drink, the Java chip granita, it was just the perfect balance of bitter and sweet since they use dark chocolate in the drink. His drink was really pretty not too sure what he got flavor wise but he got one of the bright energy drinks it's on the sweeter side so if syrup sweet isn't ur thing I wouldn't recommend it but I loved it! very sweet and fruity!
Atmosphere: 5
Food: 5
Service: 5
Always busy but with quick and amazing customer service! Great selection of drinks and small bite options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Mocha Latte Blended, Chocolate Covered Espresso Beans
Delicious drinks, always you get a chocolate covered coffee bean on your drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry and Banana Protein Smoothies, Carmel Mocha Latte Blended
Always a great way to start the
Food: 5
Service: 5
Good coffee creations if you're looking for something other than Dutch bros sugary treats.
Atmosphere: 3
Food: 4
Service: 5
My latte is pretty good. Mom and dad both threw out their full frapaccinoish coffees. Dad said his was too sweet to be low carb (he ordered the low carb blended coffee and moms had an unidentifiable flavor that none of us could tolerate.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
They did an unnecessary update to the app which now doesn't work at all. The manager Scott or regional rep refused to honor the free drink they have been handing out. Been a long time customer there but never again.
Atmosphere: 1
Food: 5
Service: 1
Lily's exceptional customer service is the icing on the cake to an already delightful "coffee drive thru" experience. From the moment you walk up to the order window, or drive thru, you are met with a warm and inviting atmosphere, and Lily herself goes above and beyond to ensure every customer feels valued and well-cared-for. Her attention to detail is remarkable, as she takes the time to understand my preferences and provides recommendations tailored to my taste. Lily's friendly and attentive demeanor creates a welcoming environment, making you feel like a cherished guest, rather than just a customer. Her commitment to superior customer service elevates the overall coffee experience, leaving a lasting impression that extends beyond such a delicious drink.Now, let's talk about Lily's special pistachio granita – Not only is it an "off menu order", it's nothing short of a masterpiece! Not only does she excel in customer service, but her culinary prowess shines through in the creation of this unique frozen treat. The 20 ounce pistachio, four shot espresso granita is a testament to Lily's dedication to her position at The Human Bean, quality ingredients and meticulous preparation. The flavors are perfectly balanced, and the granita has a velvety texture that melts in your mouth. It seriously taste like Spumoni ice cream!!! Lily's ability to combine outstanding customer service with a culinary masterpiece like the pistachio granita creates an unforgettable barista experience. It's a true testament to her passion for both hospitality and The Human Bean.
Parking: Two drive thru lanes, as well as ample parking for the walk up guest
Atmosphere: 5
Food: 5
Service: 5
Love the human bean there smoothies and coffee are a must get item as well as their coffee beans
Excellent i asked for a surprise me energy drink it's delicious
Love the bean on top…
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