Aviary Cafe

Unbelievably slow

All we ordered was a hot cider and hot cocoa and it took 10+ minutes to receive our drinks. We also put in our number when checking out and received a text stating that our order was ready when it was not. Groups that ordered large meals after us got their food and drinks before we did. To top it all off, the woman handing our drinks to us was ON THE PHONE with a friend WHILE WORKING, and did not politely greet us in any way. Will not be coming back to this cafe if we visit the zoo again.

Atmosphere: 1

Food: 1

Service: 1

Employees were nice but standoff-ish, food was decent nothing to write home about. The main reason for the 2 stars is the place was filthy, the floors, the walls, the tables everything seemed grimy and sticky. It was a very slow day when I was at the zoo and only two other families in the cafe so its not like they were slammed and just haven't been able to clean.

Atmosphere: 1

Food: 3

Service: 3

They should just turn this place into a McDonald's

Atmosphere: 1

Food: 1

Service: 1

Absolutely disgusting not worth it

Atmosphere: 1

Food: 1

Service: 1

Prices are insanely high, even for the zoo.

Atmosphere: 4

Food: 2

Service: 2

Extremely not worth it here they sell chicken strips for $15 I bet you will find the same thing at another place for only $5 really pricey and not worth it will never eat here.

Very long wait for very mediocre, overpriced food.

This place was absolutely amazing!!! I’d go so far as to compare it to a Gordon Ramsey restaurant. The food was OUTSTANDING and this place deserves a Michelin Star!

Atmosphere: 5

Food: 5

Service: 5

Aviary Cafe: It was an okay experience. It wasn't exciting to look at on the inside. There was quite a line, and the prices were a little higher than I expected for the items they were selling. I would suggest just bringing a lunch. But if you forget, this is a great option.

Atmosphere: 4

Food: 4

Service: 5

Kids were screaming but food was good

Atmosphere: 1

Food: 5

Service: 5

The food is on the pricy side but that is to be expected when eating at the Zoo in my opinion. I got the Pulled Pork Nachos, both my boyfriend & I really enjoyed them. The service is honestly awful. When we first walked in we saw one of the cashiers getting mad at a mother for asking where to get the food at when it was ready for pickup. The whole staff does not seem to be trained on customer service as we had multiple issue with the guy on the cleaning staff almost running into us as we were getting up from the table to grab stuff.

Guys, don't go to this restaurant, it's very dirty to wait in line. After you've ordered, you wait at least 40 minutes for your order.

A kids grilled cheese sandwich meal (with mandarin orange cup and choice of milk or apple juice cost $14.50. I thought it would have had at least cheddar cheese. No, it's a processed american single. And it was burned. Black. Not golden brown or anything acceptable to serve to another person paying for it?!?

Only $2 more for a whole veggie burger with cheese and fries. I thought that was going to be a better value but the veggie pattie was burned also and extremely dry. I knew it was going to be bad based on going from years ago but had no idea it was going to be this awful.

I knew I should have brought our own lunch. Thought I would treat my family to something nice but we ended up still hungry and angry.

I waited for 30 minutes on *just* chicken strips before going up to the front to ask what was taking so long.

They never even put my order in! Just told me to leave after paying *and* tipping

When I asked about it, I immediately got handed the same food I saw when I started standing in line. It sat under a heat lamp for 40+ minutes by then. It was so hard I couldn't even eat half of it

The cashier wasnt even nice about it, had no idea who I was, and she just yelled at me for not speaking up!

I wasted a total hour of my zoo trip on this and had to leave immediately after, still hungry 😑 and mad.