Hopworks Urban Brewery

Cold, slow,not very friendly

Atmosphere: 1

Food: 1

Service: 1

Friendly service and good food.

Food: 4

Service: 5

Its the airport. They know you are there and aren't going anywhere quick. Definitely dont be in a hurry here. Nothing quick or sense of urgency about this place. Food was ok. Not great. Service was meh. But it's the airport. They all seem understaffed and burnt out.....I get it. Be patient.

Atmosphere: 3

Food: 3

Service: 3

There was an issue in the kitchen with our food, and Rachel V. did an exceptional job trying to make it right. I hope her boss knows what he has. #gilmoregirls

Atmosphere: 3

Food: 2

Service: 5

Horrible service from our server. Two of us up met with our business crew (9 of us total) and sat at the connected tables. The waitress was at the table when I asked for a beer as we sat down. Very rudely replied that there was a scan code on the table. I asked her if it was a code scan restaurant. That triggered her where she basically reprimanded and instantly became very verbally aggressive to point of almost yelling. She said no its not an app code restaurant that she had our table to clean, the next table to clean and she would get to me after she was done that. It was so degrading that the table behind us quietly laughed. I was actually shocked about how rude she was, and so was our table that hadn't ordered yet. Half our business crew, including my boss, got up and left the restaurant in disgust. The rest of the crew would have, too, if they didn't have their drinks already.
That blonde waitress with the glasses was absolutely the rudest waitress that I have ever talked with. Even hearing her talk with other patrons I could see that she should never be a server.

Atmosphere: 1

Service: 1

Nice for an airport bar. Kind of dirty truth be told. Bar hasn’t been wiped down in quite some time as old food and spilled drinks are evident. The beer was good, the mint pineapple mimosa was better. Bartender was nice.

Atmosphere: 3

Service: 4

Great stop off when waiting for your flight to or coming back from your trip. Breakfast burritos to go for the trip is perfect. Good drinks also.

Atmosphere: 5

Food: 4

Service: 4

I have never left a bad review before and often write great reviews, but the service here was horrible and the waitstaff was so rude I can't not say anything. We used to come here for years before flights and it was always fine. This time my daughter and I stopped for breakfast before our flight. I could go on for 10 minutes but I will just say this was the worst service at any restaurant I've experienced in at least the last 10 years. The waitstaff staff was so rude, it was shocking. It took forever to get one drink, let alone order food, and it was not busy. Save your time and money and walk down a little further to Juliet.

Atmosphere: 2

Food: 1

Service: 1

Food and service was good but using the app to order is a bad experience.

Better than expected

Atmosphere: 4

Food: 4

Service: 5

I used to eat here before every flight. The place has gone down hill. To describe the breakfast. As mediocre would be too generous. I ordered the chorizo tater tots breakfast and it's a plate of tater tots with no chorizo and some unmelted shredded cheese. My wife's breakfast was just as bad. The service was rather blunt and not great. I won't be going back.

Unfortunately my server (Daniel) was incredibly passive aggressive and rude, we followed the instructions on the table, but then he came to cash us out and kept repeating over and over the card wasn’t settled, kinda just saying it at us from over by the computer. None of us had even finished our drinks, we had just got them. He told me friend to go sit down and order like normal when she walked up to get service. Then came over to see if we understood the instructions and had another staff member come and explain it (they were calmer and nicer). Totally understand we all have bad days, customer service is hard, but really rude service.
Would not recommend trying out this one due to staff.

They were out of several things and the beer menu didn’t reflect what they actually had. Beer was pretty flat so not sure if that’s typical.
Didn’t end up ordering due to things being sold out.
Server was nice and tried to offer alternatives.

We ate here as a last resort with minimal time before boarding our plane, it's not someplace I would have picked with other options available. Like most airport restaurants, the selection was minimal and everything was overpriced for what it was. The food was decent and creative, not horribly disappointing. Didn't try the beer which I imagine is one of the place's selling points.

I was leaving someone special that I wouldn't see for a long time and was fighting back tears. The waitress was really cool, the food was good, the beer was great, thank you.