I just got it food delivery from them. grubhub and I want my money back. The hamburger was tainted with it wasn't what I asked for it. Looks disgusting. It's cold. My fries were cold. I got this food for my kid and I won't even let him eat it
Jay Freeman
No service! Waited in the lobby for several minutes. No acknowledgment of my existence. I ended up leaving without ordering because the ladies in the back clearly had something better to do.
Atmosphere: 1
Food: 1
Service: 1
Randy Mckee
Came in at 1215pm on a Wednesday, 3 people working. They were trying, but 3 people to handle the drive-thru counter, cook, and fill orders? Guess what, messed up orders, lobbies are a mess, soda machine is broken. They are understaffed, which is causing all the issues. It was a waste of our money. We will now need to go somewhere else to get food.
Atmosphere: 2
Food: 2
Service: 2
JM Johnson
The food was hot but the great service is why I gave the 5. The women running the drive up care about the food they put out. Always friendly and know my order is going to be right.
Atmosphere: 5
Food: 5
Service: 5
Nathan Tanner
I waited in the drive thru for over 10 minutes and they wouldn’t take my order or even open the window to talk to me. She just mouthed I can’t and ignored me. I tried calling but no one answered. I am really frustrated and mad.
Atmosphere: 1
Food: 1
Service: 1
Rae Millard
We put in a mobile order for pickup through the drive through, and even confirmed the name for the order with the worker multiple times before receiving our food. When we got home, we discovered that our $40+ order wasn’t was in the bags. They gave us someone else’s order! Not only that but we called the store repeatedly to try to get a refund, but they didn’t answer the phone. Don’t expect to receive the food you actually ordered from this store from a mobile order. They just give you whatever bag’s closest to them, apparently. It’s not hard to peek in the bag to make sure the food is correct before handing it over. Train your workers better
Service: 1
Cas rae Fristoe
Paid $40 to get someone else’s order, and no one will pick up the phone to help me get a refund. I guess my bank will have to get that refund back for me by force.
Food: 1
Service: 2
C Kim
It was great, the food was excellent, and the service was very inviting and friendly.
Atmosphere: 4
Food: 4
Service: 4
Katie Watson
Didn't get all our order and when we got it it was cold.. very rude not answering phone picking it up and hanging straight up... Learn to speak English in my country
Atmosphere: 1
Food: 1
Service: 1
Abba Cadaba
They're doing the best they can with what they got.
It was - OK. I had an Ultimate Cheeseburger Combo and the meat was a bit overcooked, but still tasted alright. The fries were good. The service wasn't friendly, but was professional. The atmosphere is fine too. Nothing to brag about, but ultimately adequate.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Ultimate Cheeseburger
Luis Medrano
Why does it take an hour to get one burger?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Burger
Davld “Dlow” LOwry
Bad bad bad
Atmosphere: 1
Food: 1
Service: 1
Hannah Parry
If I could give this company zero stars, I would. 1-9-25 I decided to stop here to use the restroom. I was in the restroom for about 2 minutes When a male came in and started looking at me through the bathroom stall. He had an employee shirt on and he said " hey..uh, I'm gonna have to uh ask you to leave." I responded with "okay..? Why." He said " a customer told me you were a guy." I responded with " IM A FEMALE THANK YOU. Why the hell are you looking at me?!" ( meanwhile im still on the toilet- not covered yet). He said " oh uh I'm sorry. " I then washed my hands and went to the front desk. I said, " I need to talk to your manager." He said " he's not here right now." And I asked for the number but he refused so here I am writing a bad review right before I make a call about my experience. Just because I have short hair and wear a hat doesn't mean I'm not a female. Very displeased - extremely rude people
I just got it food delivery from them. grubhub and I want my money back. The hamburger was tainted with it wasn't what I asked for it. Looks disgusting. It's cold. My fries were cold. I got this food for my kid and I won't even let him eat it
No service! Waited in the lobby for several minutes. No acknowledgment of my existence. I ended up leaving without ordering because the ladies in the back clearly had something better to do.
Atmosphere: 1
Food: 1
Service: 1
Came in at 1215pm on a Wednesday, 3 people working. They were trying, but 3 people to handle the drive-thru counter, cook, and fill orders? Guess what, messed up orders, lobbies are a mess, soda machine is broken. They are understaffed, which is causing all the issues. It was a waste of our money. We will now need to go somewhere else to get food.
Atmosphere: 2
Food: 2
Service: 2
The food was hot but the great service is why I gave the 5. The women running the drive up care about the food they put out. Always friendly and know my order is going to be right.
Atmosphere: 5
Food: 5
Service: 5
I waited in the drive thru for over 10 minutes and they wouldn’t take my order or even open the window to talk to me. She just mouthed I can’t and ignored me. I tried calling but no one answered. I am really frustrated and mad.
Atmosphere: 1
Food: 1
Service: 1
We put in a mobile order for pickup through the drive through, and even confirmed the name for the order with the worker multiple times before receiving our food. When we got home, we discovered that our $40+ order wasn’t was in the bags. They gave us someone else’s order! Not only that but we called the store repeatedly to try to get a refund, but they didn’t answer the phone. Don’t expect to receive the food you actually ordered from this store from a mobile order. They just give you whatever bag’s closest to them, apparently. It’s not hard to peek in the bag to make sure the food is correct before handing it over. Train your workers better
Service: 1
Paid $40 to get someone else’s order, and no one will pick up the phone to help me get a refund. I guess my bank will have to get that refund back for me by force.
Food: 1
Service: 2
It was great, the food was excellent, and the service was very inviting and friendly.
Atmosphere: 4
Food: 4
Service: 4
Didn't get all our order and when we got it it was cold.. very rude not answering phone picking it up and hanging straight up... Learn to speak English in my country
Atmosphere: 1
Food: 1
Service: 1
They're doing the best they can with what they got.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Burger
Restaurantji Recommends
It was - OK. I had an Ultimate Cheeseburger Combo and the meat was a bit overcooked, but still tasted alright. The fries were good. The service wasn't friendly, but was professional. The atmosphere is fine too. Nothing to brag about, but ultimately adequate.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Ultimate Cheeseburger
Why does it take an hour to get one burger?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Burger
Bad bad bad
Atmosphere: 1
Food: 1
Service: 1
If I could give this company zero stars, I would.
1-9-25 I decided to stop here to use the restroom. I was in the restroom for about 2 minutes When a male came in and started looking at me through the bathroom stall. He had an employee shirt on and he said " hey..uh, I'm gonna have to uh ask you to leave." I responded with "okay..? Why." He said " a customer told me you were a guy." I responded with " IM A FEMALE THANK YOU. Why the hell are you looking at me?!" ( meanwhile im still on the toilet- not covered yet). He said " oh uh I'm sorry. " I then washed my hands and went to the front desk. I said, " I need to talk to your manager." He said " he's not here right now." And I asked for the number but he refused so here I am writing a bad review right before I make a call about my experience. Just because I have short hair and wear a hat doesn't mean I'm not a female. Very displeased - extremely rude people
Atmosphere: 1
Food: 1
Service: 1
Over priced!
Atmosphere: 1
Food: 3
Service: 3
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