Jersey Mike's Subs

The staff at this location were wonderfully polite, inviting and took their time with food prep. The person who took our order offered options and was super pleasant! Then, the cheesesteak was made exactly how I like it, very tasty and the roll was very fresh, just like the original Philly cheesesteak. On top of that, another employee joined in a conversation when he had a minute—overall nice atmosphere! I must say the restaurant was very clean, including the restroom. I was so into my sandwich I didn’t get photos.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak

Chris needs some more training in customer service and how to be a lead manager or what ever title he holds. Started by trying to call in my order for a “faster” option. He argued with me so badly on the phone about how I wanted my sandwich. (Regular #13 no onion or tomato add bacon and pickle.) that I hung up and just went to the store to finish and actually eat tonight. When we got to the store woowee the energy in there was off not welcoming and the customers in front of us were super quiet. I started by ordering my original #13 then he yelled at me I was in the meat and bread section and I will take care of my vegetables down the line. When we told him we had more than just the one sandwich he was actually mad. We made it through the size bread # with him. The sweet girls who were working their tails off with him were the best part of our experience tonight. He however does not see the value of good working employees as he in front of all of us customers he yelled at the girl on the veggies she needed to get the next sandwich going she simply said I am finishing this one and I am on it. He in the most creepy way walked up to her and starting whispering to her and her poor face changed to looking scared and stress. She got through the next customer and then it was us. I was super nice with her and hopefully let her know she was appreciated by us. The other girl was being yelled at to get on the grill now and she was equally scared and stressed of Chris. Then when we were all made up he pushed himself past them to the register to check us out. The part that got me at that point he wrapped labeled each sandwich and made the comment I will finish this before I touch the register as you don’t want those germs. Like the sharpie he was using to label the sandwiches with was not cross contamination. Or even back in his meat and bread section he with his hand touched all 4 of our sandwiches top of each meat crossing turkey and ham then tuna with ham. And because of that now me who does not eat pork now has a tuna sandwich full on ham. He checked us out with the gloves on his hands still oh goodness. We got our food and left I went back for his name he hesitated to give it to me as he did not have his tag but gave it to me the 2 nd time I asked. Chris do better if you don’t like your job simply find one you do like and remember a good employee is hard to come by don’t ruin them girls or their experience as they look very young possibly minors at that just because you are an unhappy middle aged man stuck in a career you do not like. Still hungry can’t eat my ham flavored tuna top ramen for me.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Tuna Fish, Turkey and Provolone, The Original Italian

Placed an online order 30 minutes ago, they spent 10 minutes arguing over Xmas instead of making our order and wouldn’t even let my boyfriend ask if our food was done.

Atmosphere: 1

Food: 5

Service: 1

Best Sub sandwiches around!!! The staff are friendly and good at what they do!!!!

Atmosphere: 5

Food: 5

Service: 5

The whole chain has became one of my favorite sandwich places

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

This team is amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub, Club Sandwich

Good subs... mmmm. ..mmm..

Atmosphere: 4

Food: 4

Service: 4

Amazing service food was absolutely smashing and the customer service was amazing!! Particularly a fellow named Andrew what a guy above and beyond!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak, Big Kahuna Chicken Cheese Steak Hot Sub

Had a number 43 absolutely delicious

Atmosphere: 5

Food: 5

Service: 5

Good customer service. Paid 34.98 for two regular sandwiches lil pricey.

Delightful
Sweet employees too

Best subs around, best service I’ve seen in a LONG time

Atmosphere: 5

Food: 5

Service: 5

Awesome job!

Atmosphere: 5

Food: 5

Service: 5

Excellent staff and service

Atmosphere: 4

Food: 5

Service: 5

I went to Jersey Mike’s today for the first time on 122nd, I had such an awesome experience, everyone working their had a great Sense of humor, and were super helpful with helping me decide which sandwich to get! I definitely recommend getting jersey Mike’s at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak