Maybe it’s the dining room still being used for storage, but the Killingsworth location doesn’t quite have the charm of the original on Alberta. Still, the cuisine is excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Tortillas
Chynna
The best burrito I've ever had in my life! I ordered the grilled chicken burrito and it was huge for just $10.75. I will definitely come back because I crave it all the time!
Atmosphere: 5
Food: 5
Service: 5
Jordan Blythe
Full disclosure: I love the food here. I have been regularly ordering from La Bonita for years. This location and the one on Alberta. The food is consistently great at both locations and I have not had any other issues until last night.
I did an online order through their website and sent the order number and pickup time to a friend who would pick it up on their way to my place. She said she got there and they looked really confused when she asked about the order. It was obvious they had forgotten about the order and had never started it. No one apologized or acknowledged the inconvenience. She waited another 25 minutes and when the order was ready and still no one offered an apology or any kind of compensation for their flub, she asked for chips and guac. Just like another review from a month ago said, they looked at her crazy and said no. But then I guess relented and gave it to her.
She gets to my house and we then discover that the order was wrong. One of the chimichangas was supposed to be vegetarian but it had meat in it. So we went back and it took about 7 attempts between the 2 of us for the cashier to understand the mistake. At this point, they did apologize and they remade the chimichanga fairly quickly and gave us cards for 2 free burritos (which I would have asked for if it had not happened).
I would just suggest that the owner/managers retrain the current staff and instill the importance of customer service. The simple act of acknowledging the customer and apologizing for mistakes (however big or small) goes a really long way.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chimichanga
Jacob Rose
The food was acceptable. The service was not. They forgot part of my order and messed up details of two dishes. When I called to see about getting the missing food, they didn’t apologize. I ventured out to ask for guacamole for my troubles and the gal laughed at me for doing so (though they did give me the guacamole). My search for the right Piedmont/Arbor Lodge Mexican restaurant continues! This ain’t it.
Atmosphere: 4
Food: 3
Service: 1
Jenn Rebollo
Pretty good Mexican food. The Enchiladas had juicy flavorful chicken, I just wish the red sauce had more flavor. The profile was a little weak. The sides were good ? Plus lots of different salsas to try out, which was nice. Prices are very reasonable. Pretty solid.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Enchiladas
Thomas Suckow
I give them a shot a couple times a year and I'm always frustrated with how long it takes to order, how long it takes to get the food and about half the time something is missing from the order.
The food tastes good, I just wish I didn't have to get home to realize I forgot to check every single thing after waiting half an hour.
Atmosphere: 4
Food: 4
Service: 2
Tiffany Ingraham
My fish tacos were the best not fried and full of grease they were perfect and the toppings and my strawberry margaritas were all made perfect and the gentlemen who helped me was very polite and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Solomon Metcalfe
food is good usually but inconsistent. not much parking.
Kid-friendliness: kid friendly
Atmosphere: 3
Food: 5
Service: 4
Peter Swartz
The food was amazing. Google definitely didn't disappoint with this one as everything tasted hand made, home made, fresh. They make their own tortillas which are great. I'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas, Asada
PM P
Accessible options for many dietary restrictions as well as delicious food that makes you want more. I don't have the most adventurous order and yet they always go above and beyond no matter what.
Ordered carne asada nachos and it was delicious! Would def come again and try out a margarita next time!
Atmosphere: 5
Food: 5
Service: 5
ashley w
good sloppy sexy authentic mexican food for a fair price
Atmosphere: 5
Food: 5
Service: 5
Audrey Bunny
First time here and it was DELICIOUS!! My boyfriend got the breakfast burrito and I got the chili relleno. 10/10 service, food and vibe. Huge portion, good salsas, not sure if they make their own tortillas or not but they were extra yummy. Go here :)
Maybe it’s the dining room still being used for storage, but the Killingsworth location doesn’t quite have the charm of the original on Alberta. Still, the cuisine is excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Tortillas
The best burrito I've ever had in my life! I ordered the grilled chicken burrito and it was huge for just $10.75. I will definitely come back because I crave it all the time!
Atmosphere: 5
Food: 5
Service: 5
Full disclosure: I love the food here. I have been regularly ordering from La Bonita for years. This location and the one on Alberta. The food is consistently great at both locations and I have not had any other issues until last night.
I did an online order through their website and sent the order number and pickup time to a friend who would pick it up on their way to my place. She said she got there and they looked really confused when she asked about the order. It was obvious they had forgotten about the order and had never started it. No one apologized or acknowledged the inconvenience. She waited another 25 minutes and when the order was ready and still no one offered an apology or any kind of compensation for their flub, she asked for chips and guac. Just like another review from a month ago said, they looked at her crazy and said no. But then I guess relented and gave it to her.
She gets to my house and we then discover that the order was wrong. One of the chimichangas was supposed to be vegetarian but it had meat in it. So we went back and it took about 7 attempts between the 2 of us for the cashier to understand the mistake. At this point, they did apologize and they remade the chimichanga fairly quickly and gave us cards for 2 free burritos (which I would have asked for if it had not happened).
I would just suggest that the owner/managers retrain the current staff and instill the importance of customer service. The simple act of acknowledging the customer and apologizing for mistakes (however big or small) goes a really long way.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chimichanga
The food was acceptable. The service was not. They forgot part of my order and messed up details of two dishes. When I called to see about getting the missing food, they didn’t apologize. I ventured out to ask for guacamole for my troubles and the gal laughed at me for doing so (though they did give me the guacamole).
My search for the right Piedmont/Arbor Lodge Mexican restaurant continues! This ain’t it.
Atmosphere: 4
Food: 3
Service: 1
Pretty good Mexican food.
The Enchiladas had juicy flavorful chicken,
I just wish the red sauce had more flavor.
The profile was a little weak.
The sides were good ?
Plus lots of different salsas to try out, which was nice.
Prices are very reasonable.
Pretty solid.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Enchiladas
I give them a shot a couple times a year and I'm always frustrated with how long it takes to order, how long it takes to get the food and about half the time something is missing from the order.
The food tastes good, I just wish I didn't have to get home to realize I forgot to check every single thing after waiting half an hour.
Atmosphere: 4
Food: 4
Service: 2
My fish tacos were the best not fried and full of grease they were perfect and the toppings and my strawberry margaritas were all made perfect and the gentlemen who helped me was very polite and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
food is good usually but inconsistent. not much parking.
Kid-friendliness: kid friendly
Atmosphere: 3
Food: 5
Service: 4
The food was amazing. Google definitely didn't disappoint with this one as everything tasted hand made, home made, fresh. They make their own tortillas which are great. I'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas, Asada
Accessible options for many dietary restrictions as well as delicious food that makes you want more. I don't have the most adventurous order and yet they always go above and beyond no matter what.
Food: 5
Restaurantji Recommends
Ordered carne asada nachos and it was delicious! Would def come again and try out a margarita next time!
Atmosphere: 5
Food: 5
Service: 5
good sloppy sexy authentic mexican food for a fair price
Atmosphere: 5
Food: 5
Service: 5
First time here and it was DELICIOUS!! My boyfriend got the breakfast burrito and I got the chili relleno. 10/10 service, food and vibe. Huge portion, good salsas, not sure if they make their own tortillas or not but they were extra yummy. Go here :)
Atmosphere: 5
Food: 5
Service: 5
New favorite chicken burrito in Portland!
Atmosphere: 5
Food: 5
Service: 5
Chicken burrito and brown hot sauce!
Loading...