This place is great. Clean place as soon as you enter and is greeted by great customer service with a smile. Many healthy options and they will take the time to make sure your order is how you ordered it. Clean bathrooms so no worries when you go to wash hands. Food is prepared well and on time. Plenty of parking. Great location. Would definitely come again.Vegetarian options: Depending on what you order they can make it vegetarian. Just make sure they don't cook in the same place with the meat.Parking: Plenty of parking.Wheelchair accessibility: No stairs.
Items are constantly out of stock, even if you go by lunch time. Prices are high—$6.99 for a 12oz smoothie, $20 for a u-pick-2. The app is slow, the kiosks are slow, the cashiers at the checkout are slow. The store is dirty and not kept up well. The wait is always long, the fountain energy drinks are behind a counter, and you now have to ask for sipclub cups (usually a 5-10 minute wait to track someone down and ask for a cup, which they always default to a small). The rewards on the app don’t work properly and are inconsistent… not a fan.
Atmosphere: 1
Food: 2
Service: 2
Kathy Roberts
Twice now I have ordered online and both times it wasn’t ready. I gave them extra time. This place generally has one person at the counter. I also ordered a blueberry bagel that must have been sitting for awhile. Their prices have become expensive. I also ordered a cookie that wasn’t ready and the gal picked it from the bakery area with her bare hands as my husband watched from the car. I filled out a survey and today I got a response. “Thanks for your feedback and business. Hope to see you again”. Seriously?? I don’t think so.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chipotle Chicken Avocado Melt, Of Soup
Rob Chicano
I ordered a steak and cheese and it came with a little bit light on the steak. I went up and asked about it was a normal serving and asked if I could pay for double meat? The lady was so nice. She said don't worry about it. I'll make you another sandwich. She made me a complete another sandwich and put a good amount of steak on it this time. Really appreciated that service! She didn't have to do that but it ment a lot !
Atmosphere: 5
Food: 5
Service: 5
Thomas Jimenez
My $6.57 salad should’ve cost $3 at the absolute MOST and we all know that even that’s too much.
Adam Ellwood
The best French onion soup!
Atmosphere: 5
Food: 5
Service: 5
Quintein
Skip the line entirely and just order from your phone and grab a seat. It can get crowded so scope out a spot if you intend to dine in
Jen E
Food poising incident reported to the store manager (Andrea)! When I asked if anyone else had reported having food poisoning symptoms after eating at their location, she laughed, and said she would not disclose that. While I understand their privacy policies I did not think this was a laughing matter.Do not eat at this location or you seriously risk becoming violently ill. She assured me she would be reporting this incident to the health department. If you had dinner on 2/6/24 around 7pm and became ill make sure to report it!Someone else reported through a review on here getting food poisoning! This is starting to be a common occurrence and completely unacceptable! Absolutely disgusting! Now, my family has to suffer for the next few days because of their low health standards.
Food: 1
Madam Mim
Mediocre food, bad customer service. When I told the cook she prepared my sandwich incorrectly, she actually questioned me about it then verified on the receipt. Why would I lie about something like that? Just apologize and fix my food. No good vegan options, either.
Sunday at 9:30am a group of us were told that they had no milk for lattes - despite being across parking from an open Target. This is unacceptable and helps explain why this once great chain is dying a slow death.
Atmosphere: 1
Food: 4
Service: 3
Michael Lewis
The place was pretty full today, but the staff was able to keep ip with the crowds. Kudos!!
Atmosphere: 5
Food: 5
Service: 5
Steve
Generally the food at Panera is a bit more predictable. Today our lunch fell in the "okay" category. The chicken in my rice bowl had a lot of fat. There wasn't much broccoli and the teriyaki flavor was off. The only coffee available when we arrived was hazelnut and it too was a let down. The ceasar salad was fine and the half sandwich was also okay. Very few sit down choices on the island so your options are limited.
Atmosphere: 4
Food: 3
Service: 4
Mayra Gonzalez
Food tasted nasty, the deli chicken sandwich tasted like literally
This place is great. Clean place as soon as you enter and is greeted by great customer service with a smile. Many healthy options and they will take the time to make sure your order is how you ordered it. Clean bathrooms so no worries when you go to wash hands. Food is prepared well and on time. Plenty of parking. Great location. Would definitely come again.Vegetarian options: Depending on what you order they can make it vegetarian. Just make sure they don't cook in the same place with the meat.Parking: Plenty of parking.Wheelchair accessibility: No stairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad & Homestyle Chicken Noodle Soup, Chipotle Chicken Avo Melt, Cinnamon Crunch Bagel, Panera Bread
Crust on bread a little over done.
Atmosphere: 5
Food: 4
Service: 5
Items are constantly out of stock, even if you go by lunch time. Prices are high—$6.99 for a 12oz smoothie, $20 for a u-pick-2. The app is slow, the kiosks are slow, the cashiers at the checkout are slow. The store is dirty and not kept up well. The wait is always long, the fountain energy drinks are behind a counter, and you now have to ask for sipclub cups (usually a 5-10 minute wait to track someone down and ask for a cup, which they always default to a small). The rewards on the app don’t work properly and are inconsistent… not a fan.
Atmosphere: 1
Food: 2
Service: 2
Twice now I have ordered online and both times it wasn’t ready. I gave them extra time. This place generally has one person at the counter. I also ordered a blueberry bagel that must have been sitting for awhile. Their prices have become expensive. I also ordered a cookie that wasn’t ready and the gal picked it from the bakery area with her bare hands as my husband watched from the car. I filled out a survey and today I got a response. “Thanks for your feedback and business. Hope to see you again”. Seriously?? I don’t think so.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chipotle Chicken Avocado Melt, Of Soup
I ordered a steak and cheese and it came with a little bit light on the steak. I went up and asked about it was a normal serving and asked if I could pay for double meat? The lady was so nice. She said don't worry about it. I'll make you another sandwich. She made me a complete another sandwich and put a good amount of steak on it this time. Really appreciated that service! She didn't have to do that but it ment a lot !
Atmosphere: 5
Food: 5
Service: 5
My $6.57 salad should’ve cost $3 at the absolute MOST and we all know that even that’s too much.
The best French onion soup!
Atmosphere: 5
Food: 5
Service: 5
Skip the line entirely and just order from your phone and grab a seat. It can get crowded so scope out a spot if you intend to dine in
Food poising incident reported to the store manager (Andrea)! When I asked if anyone else had reported having food poisoning symptoms after eating at their location, she laughed, and said she would not disclose that. While I understand their privacy policies I did not think this was a laughing matter.Do not eat at this location or you seriously risk becoming violently ill. She assured me she would be reporting this incident to the health department. If you had dinner on 2/6/24 around 7pm and became ill make sure to report it!Someone else reported through a review on here getting food poisoning! This is starting to be a common occurrence and completely unacceptable! Absolutely disgusting! Now, my family has to suffer for the next few days because of their low health standards.
Food: 1
Mediocre food, bad customer service. When I told the cook she prepared my sandwich incorrectly, she actually questioned me about it then verified on the receipt. Why would I lie about something like that? Just apologize and fix my food. No good vegan options, either.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Sunday at 9:30am a group of us were told that they had no milk for lattes - despite being across parking from an open Target. This is unacceptable and helps explain why this once great chain is dying a slow death.
Atmosphere: 1
Food: 4
Service: 3
The place was pretty full today, but the staff was able to keep ip with the crowds. Kudos!!
Atmosphere: 5
Food: 5
Service: 5
Generally the food at Panera is a bit more predictable. Today our lunch fell in the "okay" category. The chicken in my rice bowl had a lot of fat. There wasn't much broccoli and the teriyaki flavor was off. The only coffee available when we arrived was hazelnut and it too was a let down. The ceasar salad was fine and the half sandwich was also okay. Very few sit down choices on the island so your options are limited.
Atmosphere: 4
Food: 3
Service: 4
Food tasted nasty, the deli chicken sandwich tasted like literally
Food: 1
Try the pizza very good