Red Robin Gourmet Burgers and Brews
10005 NE Cascades Pkwy, Portland
(503) 287-4699
Recent Reviews
Sort by
Food was really good other than the fries were extremely bland. We also had a rude and in attentive server that seemed annoyed at any question or request.
Atmosphere: 3
Food: 4
Service: 2
Very good service, good food. Came at the right time. Still good service
Atmosphere: 5
Food: 5
Service: 4
Terrible service. My wife and I sat for 10 minutes before someone asked us if we wanted water or drinks. By then, we were also ready to order. We asked for bottomless fries before our main course. Cold fries were brought out 10-15 minutes later. We ate the fries and then watched several servers walk past the empty baskets and empty water glasses at the end of our table. Tried waving down a server but she was too busy to stop. It became a joke for my wife and I as we watched the servers walk past us. Our meals arrived 20 minutes later and tasted great, but our server never stopped by our table again. I never got a water refill and left half my entree because I was tired of waiting for someone to stop by and ask how our meal was or offer a to-go box. Paid on the machine at our table and left. Won't be back again.
Atmosphere: 2
Food: 3
Service: 1
Went solo for a late lunch and the hostess was amazing and took time to be personable. The server, Addy (sorry didn’t see correct spelling) was top tier. Wasn’t too busy so she constantly checked in on me, when appropriate, and also felt accommodating. Fries were always replenished and drinks as well. The quality of the food was good. Felt like a great time here!
Atmosphere: 5
Food: 5
Service: 5
Good hamburgers. Excellent service and atmosphere
Atmosphere: 5
Food: 4
Service: 5
Went here for our business lunch and the waitress must have had a bad day as seemed irritated that we had a party of 7. 3 of our orders were wrong, did not come back to check for refills, when the check came out, was all on one check. First time we experienced this kind of service but we will not be back
Atmosphere: 2
Food: 4
Service: 1
Completely understaffed, had to wait and ask and eventually take care of ourselves. No apologies, no thank you's. Late food, late refills,... need to sweep and/or vacuum
Atmosphere: 3
Food: 4
Service: 2
Went with a large party. Everything took forever. Waited to be sat. Waited 20 minutes for greet. 20 minutes for drink delivery. 40 minutes for food delivery after ordering. A group of 25 guests needs more than 1 server on the table. Food was stone cold. Probably won't go back. Famous Dave's a few doors down smelled delicious. Try them instead!
Atmosphere: 2
Food: 2
Service: 2
Terrible service polite young man food sat on the rack for a bit and we only ever had one drink no refills. Wont return to portland red Robin one at home is actually pretty decent.
Atmosphere: 4
Food: 4
Service: 1
Bartender in Saturday, 7/12 in the afternoon was very very rude. We walked out.
Service: 1
Restaurantji Recommends
I haven’t been to a Red Robin in a long time but ended up at this restaurant on a whim after dropping our daughter and SIL at the PDX airport. We were pleasantly surprised and had the most wonderful waitress. Her name was Xaykham. She was sweet, funny and took care of us perfectly. Our burgers were great. And it was the perfect place to get out of the heat. Thank you Xaykham for a great dinner!
Atmosphere: 5
Food: 5
Service: 5
I hate the little TV screens they put on the table to handle your payment. Crispy chicken salad was quite good.
Atmosphere: 3
Food: 4
Service: 3
The best fish & chips. Very tasty.
Atmosphere: 4
Food: 4
Service: 4
We had an awesome experience at the Red Robin in Cascade Station, and a huge shoutout goes to our server, Xaykham! She was warm, attentive, and made sure everything ran smoothly from start to finish. We ordered the Hot Honey Chicken Sandwich, the blackened Salmon & Lava Queso Burger—all were delicious, and Xaykham made great timing with everything, checking in just enough without ever feeling rushed. Her friendly energy and genuine care really elevated the whole experience. It’s rare to get service that feels both professional and personal, and Xaykham nailed it. We’ll definitely be back—thank you for making our visit such a great one!
Atmosphere: 5
Food: 5
Service: 5
Xaykham was so friendly and so attentive. Made us feel so welcomed and well taken care of!
Atmosphere: 5
Food: 5
Service: 5
Loading...