Women's Healthcare Associates, LLC - Gateway

I’ve been coming here for some time and everyone is always extremely kind and helpful. I feel safe and taken care of, I highly recommend it. Don’t be afraid to get the help you need 🫶

I’m sure they treat you great if you’re pregnant, but they’re no different than any other OBGY if you’re coming here for any kind of pain, just throw an IUD at the problem and call it a day. If you call when you’re having doubts you’ll be insisted “ I really think this will be a good fit for you”

It hasn’t but they don’t bother or care. Just the generic script every other doctor throws at you if you’re a woman in pain.

I had to be brought to tears before they stopped, but not really because they sent me away with EVEN MORE birth control.

I’m so tired of this bs, I wait months and months just to be treated that way and then send off somewhere to a “qualified specialist” when birth controls aren’t working anymore? Why didn’t you send me there in the first place instead of dragging me to another appointment to discuss the possibility of maybe seeing them.

An absolute joke and has left me with nothing but trauma and in more pain than when I started seeing them; reinforced and reminded me that a lot of “specialists” are unqualified to actually treat beyond what shows up on an ultrasound.

I shouldn’t have to be pushed to the point of feeling suicidal to get someone to take it out when I felt pressured to get it in the first place and frankly, didn’t even want it (and voiced that opinion very clearly to the dr who pushed it anyway).

❗️MIRENA ISNT THE MIRACLE DRUG YALL MAKE IT OUT TO BE ❗️

I really like it here. I’m 31 weeks pregnant and have had good experiences with Dr. Braun, Liz and Jamie. The front desk people, the sonographers and the nurses are lovely as well. I feel well taken care of and responded to promptly and respectfully.

I was hurt by one of their doctors during an exam & also contracted an infection from the exam.

I want to come on here some day and say I had a good interaction with a Dr. But, here again Lauren MacKenzie was neglectful in reading my chart. The doctor failed to exercise appropriate clinical judgment by offering me a medication that was unsafe given my medical history all over the chart history.
When I brought this up it was escalated appropriately but the office didn't get back to me for 2 weeks, the Dr. didn't call me to say sorry, some team with very soft patronizing voices called. no accountability from Dr. Do not trust this office, not trauma informed.
She touched me twice without warning when I couldn't see what she was doing. I told her very very very clearly she needed to narrate absolutely every move.

Had my prenatal care here at WHA Gateway location and the experience I had here was amazing. From the friendly front desk staffs, ultrasound techs, MAs, phlebotomist, advice nurses to the midwives and providers. Everyone here really cares about their patients and truly listens to any concerns. I usually see Dr. Braun and truly felt heard whenever I had any questions or concerns. He really took the time to listen and I felt very comfortable with him. With that said, I’ve also seen a few of the midwives and they were all wonderful. This was my first pregnancy as well as my first time with WHA and I will definitely continue coming here for any women’s health related care. Overall, I had a wonderful experience here during my pregnancy and really thankful to have chosen them for my care.

Welcoming, quick and professional!

I'm about 5 months pregnant now, and I have to say, my experience here has been absolutely wonderful. The staff are so friendly and professional, making me feel truly comfortable. One of my favorite people to interact with has been our ultrasound tech, Bushra. She's such a warm, kind, caring, and knowledgeable person, and she always brings great energy to any interaction. My husband and I have really enjoyed chatting with her while getting a glimpse of our little one—it's been such a special experience and Bushra has made sure of that both times.

I am so thankful for Women’s Healthcare Associates, they are always on top of things and I feel heard and supported as a patient. I see Jamie and she’s amazing. Over the years I have seen other providers here and have never had a bad experience. I would definitely recommend Women’s Healthcare Associates Gateway to everyone!

Sisters, avoid this place like the plague. I had a colposcopy here in March. Pain was horrendous. No one checked in with me while I was moaning and gripping the table except to shout “wiggle your toes”. I thought I was going to pass out, but when it was over, the staff just said “be careful stepping down so you don’t step on the blood”. There was blood on the table, dripping down the table
to the floor, and then pooled on the floor. While I thought they took my feedback seriously, the clinic refused to offer me anything more than a 20% discount on my bill. The final communication from them was: “While we wish you had had a better experience in our office, after a thorough review we do feel as though our normal processes were followed.” Stay far, far away unless you want a butcher shop experience. All the more disappointing, this company is owned by women.

Probably the best doctor visit I’ve ever had. I didn’t wait long - either in the waiting room or after the MA did their thing. The doctor wasn’t in a rush, and I felt heard and validated. The front office folx were lovely and personable. I won’t dread coming here for healthcare.

I started a relationship with a midwife at this location years ago due to my hope to start a family at some point. Well, that day has come and when I called to schedule my first prenatal visit I received the news that the providers at this location deliver at a facility that is not in-network with my insurance, so I would be transferred to a different provider at 32 weeks! I am astounded that this wasn’t information I received when I first got in touch to work with someone who would hopefully one day deliver my baby. The person on the phone said some of the providers aren’t aware of this issue - ok, I get that they’re busy doing the medical care, but why isn’t the admin team clueing them in?? This does explain why my midwife referred me to a facility for a mammogram that was out of network for me, which I only discovered after I got the bill. How silly of me to have assumed they would pay any attention to my insurance when making a referral for an expensive procedure. I’m now back at square one but now I’m pregnant and the clock is ticking to find a new provider.

I’ve received exceptional care at this clinic for 6 years through two pregnancies, and the midwifery team has helped me deliver two beautiful children through complicated labors. My primary midwife, Liz Labby, has been a grounding, patient, and thoughtful provider for me. I so deeply appreciate her clear communication and vast knowledge about women’s health, pregnancy, birth, and the process of becoming a parent.

I’ve also received top notch care without exception from Paige Atkinson, Nikki Morris, Kailia Wray, Megan Sapp, Maryanne Garvie Loveland, and Lauren MacKenzie. I highly recommend this clinic!

I very much appreciate being able to reach a nurse if I have a gyno issue, and that they do not let much time pass before getting back to you. And, I get a sense that the nurses and my doctor actually care about my well being. That's huge in this world of healthcare.

Very nice staff.